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Pros: Crew were friendly

Cons: Chose priority boarding, waste of time so did everyone else. Long queues to board.

Cons: The crew can be nicer

Pros: Was reasonably on time

Cons: Lagguage took for ever to come out.

Pros: The only good thing was it was a direct flight.

Cons: Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!

Cons: Airport management. For half an hour we stood waiting in a corridor.

Pros: Nothing really stood out

Cons: Rude air hostess who was ignoring us in particularli where I was nearly fainting

Pros: Fast process when we landed and staff were really good - patient and friendly (on the flight)

Cons: Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority

Pros: Nothinge medíocre sistema them booking

Cons: Sistema them booking i need explain way do mail descartável with people do chekin them i go to court very bad tio situação were i expenc more the 600 pounds

Cons: no peanuts?

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Pros: Crew was amazing. Seat was better then usual.

Cons: Don’t make us pay for our drinks.

Pros: See previous note about lost bag.

Cons: See previous note about lost bag.

Pros: Pleasant crew, efficient boarding, flight was on time

Cons: No in-flight service

Pros: Yes

Cons: Trips

Cons: Sēdvieta neērta un nepiemērota gulēšanai.

Pros: staff were polite, helpful, and efficient

Cons: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Pros: Nothinge medíocre sistema them booking

Cons: Sistema them booking i need explain way do mail descartável with people do chekin them i go to court very bad tio situação were i expenc more the 600 pounds

Cons: I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t

Cons: I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!

Cons: Direct boarding.

Cons: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Cons: One Toilet for a full plane with 150 passengers....

Cons: Short flight and unmemorable (that's a good thing)

Pros: Crew were efficient and friendly.

Cons: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Pros: Short, convenient, direct, value for money.

Cons: Not comfortable, small plane.

Pros: Small compliment from Air France was lovely and unexpected

Cons: No information was avSo pick a couple up listen to this device again also right now dictation right now

Pros: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Cons: I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax.

Pros: Made it

Cons: Nothing in particular

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Cons: no peanuts?