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(Return)
Airports
Origin
Cork
€460
only
€460
Dublin
€332
only
€332
Shannon
€384
only
€384
Destination
New York
€332
only
€332
Sat, 14 Apr
DUB
LGA
14h 58m
Mon, 16 Apr
LGA
DUB
32h 35m
€332
Trip: 3 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
MIA
OK 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

YYZ
ICN
Good 7.3

Fairly comfortable flight. I enjoyed the new shading windows with no physical shutters

I did not like the glass in my food. I mentioned it to the flight attendent and she said I probably have nothing to worry about but took my information down.

GCM
YYZ
OK 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

Sat, 14 Apr
DUB
LGA
13h 18m
Mon, 16 Apr
LGA
DUB
32h 35m
€335
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 4 May
SNN
LGA
10h 29m
Wed, 9 May
LGA
SNN
11h 50m
€393
Trip: 6 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2905 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
WAW
HEL
Excellent 8.6

Nice crew. Basic services. Early arrival.

HEL
NRT
Excellent 9.3

I really enjoyed the whole flight - Finnair is definitely one of the best airlines.

I wish there was a bigger choice of classical music in the entertainment program.

HEL
BKK
Excellent 10.0

Super quiet and comfortable flight, dedicated service, punctuality.

I liked it all.

HEL
LHR
Excellent 10.0

I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.

SVO
HEL
Good 6.5

The flight did eventually take off, unlike a few others leaving around the same time.

We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying.

Fri, 1 Jun
DUB
LGA
11h 28m
Wed, 6 Jun
LGA
DUB
13h 55m
€401
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
LHR
Excellent 10.0

United Airlines team and the plaine were brilliant.

ORD
ATL
OK 5.6

I was so pleased that United offered the flexibility to change my flight before the chicago snowstorm without incurring a change fee.

I paid for seats on my original flight. But ended up sitting separate from my traveling companion on the new flight.

LGA
IAH
Good 6.3

I was told that I had to gate check my bags which had all of the necessities to travel with my child ( snacks, books, toys) due to it being a full flight. When I boarded, there were still several overhead storage bins completely empty. Very annoying. The crew could have physicallt assessed and checked before assuming due to flight capacity.

EWR
PTY
Excellent 10.0

Friendly staff, great food.Overall good flight

Limited Space for Carry on luggage had to exit plane in order to check the bag in to cargo area. Confused as to why the crew chosen had no Spanish speaking attendants. We were going to panama there will more then 1 traveler that may not know how to speak English.

IAD
GVA
Excellent 10.0

Best flight I have ever experienced!

Nothing

Thu, 15 Mar
ORK
LGA
15h 51m
Mon, 19 Mar
LGA
ORK
15h 46m
€510
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1730 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
AMS
LHR
Excellent 10.0

Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience.

EDI
AMS
Excellent 8.6

Everything. A truly faultless experience!

Nothing

LHR
AMS
Excellent 8.8

In flight food was enjoyable

DMM
AMS
OK 5.6

Tiny old cramped plane.

AMS
EDI
Excellent 10.0

Everything

Nothing

Thu, 14 Jun
ORK
LGA
19h 12m
Mon, 18 Jun
LGA
ORK
33h 44m
€589
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 15361 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BOS
Excellent 10.0

The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!

LHR
DUS
Excellent 8.0

Seat.

MAN
LHR
Excellent 10.0

The flight was able to board early and arrive early. Very friendly service, enjoyable flight.

LCY
DUB
Excellent 10.0

Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist.

BWI
LHR
Good 6.0

Sitting in exist row with leg room

Seats are small, not enough elbow space. Movie selection was bad.

Sat, 21 Apr
DUB
LGA
13h 58m
Tue, 24 Apr
LGA
DUB
14h 05m
€361
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YEG
OK 5.0

Very long delay not fair to passengers

YYZ
PIT
OK 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

OGG
YYC
OK 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

YYZ
ICN
Good 7.3

Fairly comfortable flight. I enjoyed the new shading windows with no physical shutters

I did not like the glass in my food. I mentioned it to the flight attendent and she said I probably have nothing to worry about but took my information down.

Tue, 8 May
DUB
LGA
16h 30m
Tue, 15 May
LGA
DUB
16h 40m
€377
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 4 May
DUB
LGA
15h 03m
Wed, 9 May
LGA
DUB
18h 00m
€375
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

YYC
OGG
OK 5.0

Rouge set up of the plane. Bring back air canada please

YUL
TPA
Good 7.6

I pre-ordered a breakfast, it was fresh and tasted good.

The flight crew needed us to check our carry on luggage, due to space issues, but I noticed that there was a lot of extra space in the upper storage that hadn't been used.

YYZ
YVR
OK 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

YYZ
YEG
OK 5.0

Very long delay not fair to passengers

Thu, 19 Apr
SNN
LGA
13h 29m
Sun, 22 Apr
LGA
SNN
14h 15m
€390
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 4 May
DUB
LGA
10h 38m
Tue, 8 May
LGA
DUB
13h 20m
€376
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYC
OGG
OK 5.0

Rouge set up of the plane. Bring back air canada please

GCM
YYZ
OK 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

YUL
MIA
OK 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

YYZ
YVR
OK 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

Fri, 4 May
ORK
LGA
16h 20m
Wed, 9 May
LGA
ORK
15h 05m
€460
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
FSD
DEN
Mediocre 2.0

Friendly crew.

Stuck in Denver because our flight was delayed so we missed our connection to Houston. Couldn’t get a hotel voucher because they are claiming a weather delay (which there was none).

IAD
GVA
Excellent 10.0

Best flight I have ever experienced!

Nothing

LAX
LHR
Excellent 10.0

United Airlines team and the plaine were brilliant.

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

SJO
IAH
Mediocre 3.3

The check-in staff were very friendly and helpful.

I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.

Sat, 14 Apr
SNN
LGA
33h 08m
Wed, 18 Apr
LGA
SNN
24h 35m
€384
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
PIT
OK 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

YYZ
ICN
Good 7.3

Fairly comfortable flight. I enjoyed the new shading windows with no physical shutters

I did not like the glass in my food. I mentioned it to the flight attendent and she said I probably have nothing to worry about but took my information down.

YUL
MIA
OK 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

YYZ
YEG
OK 5.0

Very long delay not fair to passengers

Fri, 2 Mar
DUB
LGA
9h 31m
Mon, 5 Mar
LGA
DUB
9h 24m
€457
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 4 May
SNN
LGA
37h 43m
Wed, 9 May
LGA
SNN
18h 05m
€384
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YEG
OK 5.0

Very long delay not fair to passengers

YYZ
ICN
Good 7.3

Fairly comfortable flight. I enjoyed the new shading windows with no physical shutters

I did not like the glass in my food. I mentioned it to the flight attendent and she said I probably have nothing to worry about but took my information down.

YYZ
PIT
OK 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

YUL
MIA
OK 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

GCM
YYZ
OK 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

Wed, 13 Jun
DUB
LGA
10h 30m
Mon, 18 Jun
LGA
DUB
9h 20m
€552
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
SAN
Mediocre 2.6

The staff were fine, nothing really great, but nothing bad either.

So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United.

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

EWR
PTY
Excellent 10.0

Friendly staff, great food.Overall good flight

Limited Space for Carry on luggage had to exit plane in order to check the bag in to cargo area. Confused as to why the crew chosen had no Spanish speaking attendants. We were going to panama there will more then 1 traveler that may not know how to speak English.

SJO
IAH
Mediocre 3.3

The check-in staff were very friendly and helpful.

I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.

IAH
HNL
Excellent 9.3

The flight crew was very welcoming and positive. They were attentive and ensures that every one had headsets, blanckets etc for the 8.5 hour flight.

Lacking food healthy food options. No salads or light bites available. The warm food that they did have was terrible and very salty. I wish their in-flight entertainment was not on our own devices because updates to the app are required which you wouldnt know unless you were on the plane and connected to their wifi.

Thu, 15 Mar
DUB
LGA
11h 42m
Tue, 27 Mar
LGA
DUB
10h 50m
€487
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 15 Mar
DUB
LGA
10h 37m
Tue, 27 Mar
LGA
DUB
9h 15m
€444
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
TPA
Good 7.6

I pre-ordered a breakfast, it was fresh and tasted good.

The flight crew needed us to check our carry on luggage, due to space issues, but I noticed that there was a lot of extra space in the upper storage that hadn't been used.

OGG
YYC
OK 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

YYZ
PIT
OK 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

GCM
YYZ
OK 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

Tue, 28 Aug
DUB
LGA
11h 57m
Thu, 6 Sep
LGA
DUB
10h 15m
€513
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 15 Jul
ORK
LGA
25h 23m
Mon, 30 Jul
LGA
ORK
33h 44m
€754
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 15361 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
AMS
Good 6.0

Carrier was small. Crew could have been more helpful and courteous.

MAN
LHR
Excellent 10.0

The flight was able to board early and arrive early. Very friendly service, enjoyable flight.

GLA
LHR
Excellent 8.0

Usual efficient BA

N/a

NCL
LHR
Good 6.3

Polite staff professional

Delay.

MAN
LHR
Excellent 10.0

New plane. Good leg room. Good service overall.

Ireland to New York LaGuardia flight information

Flights arrive in New York LaGuardia
Flights depart from Ireland
Flight price €332
Airlines Air Canada, Finnair, United, KLM, British Airways
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