Pros: "Awesome food. Comfortable seats. Nice crew"
Pros: "All what you think :)"
Cons: "The place's we are sitting can be better"
Cons: "on time, but bad connection experience"
Pros: "Excellent service for affordable price"
Cons: "Flight was delayed"
Pros: "Specially food service and also boarding"
Cons: "They checked carry on again even you passed from the counter I felt very bad about this"
Pros: "Food was good"
Cons: "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."
Pros: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Cons: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Cons: "Everything was good."
Pros: "Staff & food were excellent."
Cons: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
Pros: "The entertainment option was pretty good"
Cons: "For such a long flight, there’s not much legroon."
Pros: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Cons: "A little pricey."
Pros: "Fantastic journey no problems at all thanks kayak....."
Pros: "The food, crew & entertainment system"
Cons: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Pros: "Well looked after from start to finish!"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Pros: "overall the experience was great"
Cons: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
Pros: "I am a disabled passenger. Turkish look after me well."
Cons: "No complaints. Good service"
Pros: "Airplane crew was amazingly friendly and helpful"
Cons: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Pros: "Crew and efficiency"
Cons: "Too hot in the plain"
Pros: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Pros: "Crew and entertainment were above average."
Cons: "The loading process was very long and delayed the flight. It was also very warm on the flight...uncomfortably so."
Pros: "Movies made the long flight go by much faster!"
Pros: "Much nicer crew and attendants. Generous service and alcohol... Helped with the sleep"
Cons: "Food wasn't as good"
Pros: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
Cons: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."
Pros: "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
Cons: "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"
Pros: "liked the staff, and the plane was nice"
Cons: "boarding was a little chaotic, and the plane was so hot. was sitting on tarmac for 40 minutes and it was unbearably hot!"
Pros: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
Cons: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."
Pros: "The food, the service"
Cons: "Too many announcements"
Pros: "Loved how friendly the staff was and wanted you to feel at home"
Cons: "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"
Pros: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Cons: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Pros: "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
Cons: "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."
Cons: "I have had flight from New York to Tel Aviv with connection through Istanbul. The flight from JFK got delayed and for unknown reason when arriving to the gate in Istanbul my seat was given to other passengers - though I came to the gate before the boarding was closed. I have never in my life received such a poor service. I was lied/misled/attacked by Turkish airline employees in the gate and in the transfer desk. I would never recommend taking Turkish airlines to anyone"
Cons: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
Pros: "Just entertainment system and crew makes your life easier on aircraft."
Cons: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."
Cons: "Bad bad bad screens on such a long flight are a disgrace. Blurry and dark. Very old. I am a smiles and miles member and fly a lot THY but this was really bad."
Pros: "Crew is always excellent, food is amazing. Overall is always good."
Cons: "The airplane was old, seats were uncomfortable. Ataturk staff, Turkish Airline ground staff is so HORRIBLE, we are never traveling with Turkish Airline again."
Pros: "I like the Airline and I think the food is good, the problem sometimes is when you travel a lot you get the same food :) The crew are always great! I do a lot of connections in Istanbul and we never missed one in about two years flying there at least 4 times a month."
Cons: "During boarding they do not always board the Gold members first and in some cases when they do it is only to go on the bus before the others. I would like the Gold members to go first with either a bus of their own to at least with part of the bus reserved and we are allowed first on the plane."
Pros: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Cons: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Pros: "the plain is good and there is a big space for the legs. the crew is helpfull"
Cons: "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."
Cons: "Terrible connections. Long delays. Truly awful"
Pros: "Food was great. Plane was on-time."
Cons: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Cons: "No TV's, but ok it was a short flight."
Pros: "Flight crew was polite and courteous. In flight entertainment was decent."
Cons: "airlines officials at Istanbul airport seemed lost and were unable to help most passengers. In flight food options were BAD. The vegetarian meal options were dry and even under cooked."
Pros: "Friendly attendants, newer plane with comforts seats even in economy. Great food and amenities."
Cons: "Smelly passengers with body odor. Screaming, crying children that poo every couple of hours. A/C WAS INCONSISTANT drspite several complaints to cabin attendants."
Cons: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""
Cons: "We landed into Ataturk airport while a coup was going on! And no one from Turkish Airlines was anywhere to be found for the next 16 hours."
Pros: "The flight was effective, on time, the service was very good. Good food"
Cons: "I couldn't understand the entertainment computer. I experienced a much more friendly one at different airlines, and they had a rich variety of content and games. Please also make sure that all staff is fluent with English - few of them seem either not to be communicative, or not confident to speak."