Crew was friendly Love the entertainment in the seat head rest.
Simply outstanding. Their new lounge for Delta One customers is a cut above the rest.
The crew was wonderful and attentive. The seats near exit row were restrictive. Offer healthy snacks please
Flight left early and arrived early. the whole trip was excellent.
It was terrible, if they ran flights on time it would make a big difference.
Good and consistent Printer in lounge did not work for me :(
The food was good. I ate gnocchi with marinara sauce and cheese, salted caramel tiramisu. And later in the trip cheese calzone. I watched 3 movies. The selection is really good. Have new and old movies. The flight attendances were nice and cordially. Overall the 6 hours trip was really pleasant ☺️. Planning the next trip.
The woman in seat 1A was allowed to bring a dachshund dog onboard. It smelled terrible and the odor wafted throughout the first class cabin. This was clearly not a service dog and should be prohibited. I paid for the highest class of service, and this was a disservice. Why is Delta allowing this? I may reconsider my future flight choices.
My husband is very tall and we generally fly Delta Comfort. We used our companion benefit, and our seats were coach and extremely uncomfortable........ horrid even
Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.
I don’t understand why a reputable airline like BA would delegate their London flights to AA. Makes no sense to me, as most domestic carriers do such a poor job these days. Terminal 3 at LHR is a total dump
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
my flight was canceled and rescheduled for two days later
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
We found the bag drop/ check-in proceedure at T5 unnecessarily complicated. We paid extra for seat selection in advance and were allocated worse seats at T5. We found the check-in person was not particularly helpful although the the staff at the gate were super good.
Good flight, awful, vindictive, vile customer services in T5 Heathrow.
The flight was severely delayed. The check in desk was rude.
1. I was charged 2 times for luggage at check in 2. It was NOT British airway the entire way - apparently American Airlines connected from London to Miami 3. Lost luggage in London- hopefully will arrive to. In short, nor a good experience
Flight was fine, food better than anticipated and flight attendants were helpful and friendly.
Our headphone plug is broken, we can not enjoy our entertainment, especially traveling with 5 year old who like to watch movie
