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Pros: British airways and the customer service

Cons: The fact that I was use inbooked a premium economy ticket on Kayak and when I got there it was an economy ticket.

Cons: The request for Wheel Chair at London was never registered...Had to run around with impaired leg on a short connection (1.5 hours). The service for Wheelchair request not being honored saying that there was no such request.

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

Cons: We never made it to Phoenix with BA

Cons: After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight.

Pros: The stewards did an awesome job leaving me a chocolate snack and an chicken wrap while I was sleeping!! Definitely a pleasant surprise to wake up to

Pros: Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided.

Cons: Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another.

Pros: Crew was extremly helpful, friendly and happy.

Pros: Meals, comfort, polite staff

Cons: Nothing

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

Pros: Better staff than normally, which was both surprising and pleasant. Flight made it on time for the changeover in Zurich, which is very important.

Cons: Extra charge for luggage - it showed up in the itinerary only after everything has been paid for. And even the paid suitcase allowed 23 kg only. It has been just over TEN years ago that you had two suitcases at 32 kg each included in price! Does the airline seriously believe that you can travel around the world with just a swim trunk in your pocket? This policy is an insult to any world traveller. We do not all go into an all-inclusive resort! The only drink offered during the flight was plain water, again a step down from before where they also offered others, e.g. orange juice. Seating - now that big persons have the right for two seats for the price of one, when will the same rational apply to tall people?

Pros: Not much

Cons: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.

Pros: Nothing

Cons: I didn't fly, they opened counters late

Pros: Food, clean plane, Nice staff

Pros: Very smooth, staffs were nice, meals were good but the bathroom was filthy.

Pros: Sam.

Cons: Same..

Cons: The delay was too much

Pros: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Cons: Transportation from the aircraft to terminals.

Pros: Not much, actually.

Cons: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Pros: The crew were quite homely.

Cons: The orderliness during boarding needs more work

Pros: Crew was kind & friendly. They found my wife and I empty seats where we could stretch out. Food was great too. No complaints.

Cons: N/A

Pros: The inflight entertainment and WiFi was great.

Cons: The food could’ve been better

Cons: Everything

Pros: punctual and crew was very nice

Cons: old aircraft so each seat didn't have individual screens for entertainment

Pros: I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!

Pros: Getting off the plane

Cons: Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat.

Pros: I liked almost all!!!

Cons: The sandwich (cool meal)... The may improve it...

Cons: Couldn’t check in on line

Cons: No reading light in my seat...

Pros: We got to Amsterdam on time

Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty

Pros: The crew!!

Pros: Everything OK

Pros: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Cons: Our flight was delayed and the seats were narrrow.

Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Cons: Nothing!

Cons: Pleasant overall experience

Cons: One hour delay. Last minute change of seats.

Pros: Service efficiency.

Pros: Evrything

Cons: Nothing

Cons: It was one hour late leavinh

Cons: I did not like the food

Pros: The airport is nice

Cons: But they didn’t let me in because I didn’t show up for the first flight

Pros: I really like this airline

Cons: The crew were all very nice

Pros: Crew was ok, comfort was ok.

Cons: Flight was delayed 1 h and 10 mins. Missed the connection flight because of it. No explanation was given. Food was awful.

Pros: Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min.

Pros: It was ok

Cons: They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me.

Pros: The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters...

Cons: The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong.

Pros: Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane.

Cons: We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like.

Pros: Everything except lack of internet connection AFTER paying $19.95

Cons: Not getting internet after paying $19.95

Cons: No reading light in my seat...

Pros: Best airline in the business quick efficient and outstanding service What else can you say

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Pros: Light snack and complementary wine

Cons: Crew was rude and slow

Pros: Flight was very smooth and on schedule.

Cons: Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy.

Pros: Great friendly crew. Efficient systems.

Cons: Tight seats. Very little leg room.

Pros: On time! Courteous. Free meal! Even on flight less than 2 hours!

Cons: All good!

Pros: Nothing

Cons: Everything

Cons: No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again.

Cons: The plane was uncomfortable and things were falling apart

Pros: Standard flight and comfort.

Cons: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.