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Pros: Place was clean; crew was nice and attentive

Cons: Seats are small and uncomfortable for long haul flights

Pros: The crew were friendly enough and willing to serve.

Cons: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Pros: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Cons: More legroom

Pros: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Cons: Don’t sell an unrealistic connection time

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Cons: It was so late and we were not told anything!!!

Cons: The temperature at altitude was far too warm for my comfort.

Pros: Boarded and departed gate on time. Efficient.

Cons: Not the friendliest.

Pros: Very speedily boarding, crew dealt with a passenger with a large bag well.

Cons: Chair didn’t lean back, unclear that water wasn’t free

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Pros: Very comfy seats.

Pros: Great crew

Cons: Very old entertainment system

Pros: Great crew.