This was my first flight on Aer Lingus and it was great. The plane wasn't full so I could move to a seat with extra room. The food was pretty good for airline food and the staff was nice and attentive. I enjoyed the media provided during my 10 hour flight. We arrived home early and it's always good to be home!
Delayed delayed. Poor professionalism. Our seats changed and we pay for them
It was what i expected. I like the movies you can access from your phone. It would be nice if there was a gluten free snack offered. But I did bring my own snack knowing there would not be a gluten free option
The seat when "flat" was not flat and pad was too thin to cover it.
Seat comfort was poor (no lumbar or lower back support).
Left early arrived early..right amount of talking from pilots..of course had to love the biscuit and water!
Had to wait for a gate for a long time, then waited on the run way for a long time before leaving. The actual flights part was good.
I'm not sure American is capable of on-time arrivals and departures. When you land at ORD, you almost always get held on the tarmac because your gate is still occupied. I may have missed my connection, but that ended up up being significantly delayed as well. Once again, I finally got home well after midnight.
Aging planer and NO wifi on a 14 hour day flight. Unless you are retired or don't need to work or be in touch with the world... The lack of Wifif really ruined the flight. And the old plane - really showing it's age, wasn't great
Flight delay for mechanical. Inbound arrived on time. No one said why mechanical delay.
Nice plane, clean, wifi available and movies. All the flight attendants were courteous.
Since we started at syr the service, crews, and flights were just excellent
This was the first flight I've taken since pre-pandemic. I was pleased with how orderly the boarding and disembarking went. The seats were comfortable. I loved that there was no "first class'. The attendants and passengers I met were all very friendly and welcoming.
Not very happy because of the long delaying which causes our luggages were not on the connection flight and nearly missed our connection flight.
What a great flight. Seats were more comfortable than other airlines. Flight was full but very easy to navigate. No stress no drama
Easy experience even with the outbound flight being delayed. The seating and space was comfortable and the crew seemed very nice and helpful.
Jet blue just had great service overall! Only a little turbulence heading out of Austin, otherwise the jet stream helped the speed of the trip!
Jet Blue has excellent everything, Friendly customer service and staff, clean aircraft’s and is always on time.
Delayed our flight to accommodate another flight but didn’t make the decision to do so until we were supposed to board despite having all the same information hours prior. Arrived so delayed that we didn’t get a gate and had to deplane on the tarmac and get bussed to terminal in the rain after 1am. Arrived to the terminal and due to construction could not get a ride share - had to either take the air train to Howard beach or stand in line with 200 other people waiting for a taxi.
Qatar does not answer phone calls and communicate with travelers about trip cancellations