We had a long delay leaving IOM. No food or drunk service as it is a short flight. Shuttled by bus from terminal to plane with packed in conditions on bus.
The space between seats was reduced even further. Could not even open the tray table fully and got compressed the moment the front guy reclined. For a long haul flight it was extremely uncomfortable.
Not satisfying due to loss Luguage for 4days. Damage Luguage that had no way to fill up a report for and me as a client to spend more money and time to replace it. Thank you for soliciting my opinion, but it was unfortunately a very disappointing experience. Stephanie Zvi
The seat pitch was a little tight for me, but I survived. There was a volatile, enraged passenger a couple of rows ahead of me and the cabin crew defused and resolved the situation calmly, quickly, and successfully.
Delightful flight, ahead of time with a super crew, thanks
I wish Aer Lingus offered free wifi and had power outlets at the seats. Overall, the flight was good. Seat back entertainment had some interesting options. Food and snack options were mediocre at best. I enjoyed the canned red wine.
In business class overhead bins were minuscule. Had to use cabin staff to find a place for my carry-on bag. Boarding process was shambolic, as “passengers who needed assistance in boarding” absorbed an excessive amount of time and attention that Aer Lingus was apparently unprepared for.
Aer Lingus was fabulous.nhowever, Aiirfare Assist who Kayak routes me to to purchase tickets for m was awful. They messed up my reservation so bad that after about six hours on the phone with them over the week before departure, I had been choice but to show up at the airport. The Aer Lingus staff were amazing and got it sorted out but I would recommend not using Airfare Assist.
I had a great experience. I wasn’t sure what to expect but the crew helped me check my bags and made sure I got in the correct line to board. It was a bit of a walk to my gate so arrive early. I would recommend securing a flight that includes checking in your bag if you remotely think your baggage is over 10kg/22lbs. Be safe and upgrade unless you are carrying a backpack or weekend type baggage.
It was excellent! The plane left Chicago early. Arrived in Dublin early. The crew was excellent! It was a great experience.
Easy checkin. Things went off without a hitch. The the movie selection for the flight wasn’t great, though.
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.
Boarding and flight update was fantastic as I experienced about a 10-15 delayed for both flights. The food served onboard was great; the service of the flight attendants was excellent.
They delayed my flight from Toronto Pearson for one hour and Frankfurt to Abuja for 2HRS, So sad
Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
No leg room! Either too hot or cold with these guys!
After living in Europe for five years and flying with Lufthansa and KLM airlines, I’ve realized that United Airlines is now a budget carrier. The flight attendant are not friendly. The seats are not comfortable. And everything comes at a cost. I will be flying with KLM and Skyteam like Delta to the US going forward no doubt. United Airlines is not what it once was:
There is more space in this economy seat. It felt like a better layout, not so cramped.
The staff was not at pleasant as those on the first leg of our trip.
