The plane was late to Frankfurt and I almost missed my connection and my checkt in bag didn’t catch the second flight! Poor
The seating arrangement by having privacy screens would have been more appealing. If you sit in the business class, you pay for extra comfort and privacy. Other than that, the service was excellent and the staff very professional.
we were able to make it to the connecting flight in Frankfurt to Copenhagen thanks to Lufthansa crew. The ground crew was waiting at the gate and received us and took us through special runway entrance and immigration check. We were on the plane at 10-09 am for 10-10 departure. Thanks to Andre and the other lady for mission impossible :)
Good legroom. Attentive crew. Wine quality poor, you can do better
This experience was a complete disaster. At first the flight was delayed. No reason given why the flight was delayed. Once transported to the plane (by bus) and waiting on the tarmac, the flight was canceled. The next flight was 6 hours later and that flight was also delayed. Horrible experience and lack of communication from the airline.
Beautifully maintained airplane, good food, professional crew, top-notch communication. I highly recommend Lufthansa for intercontinental flights between the United States and Europe.
Excellent flight overall. Lufthansa Business service was excellent with great cabin crew and very good food and wines. The seat comfort was excellent. Only a slight reduction in score due to the 747-400 being a relatively loud aircraft these days.
Overall excellent service and Frankfurt Airport was very efficient and clean
It was good, but I felt a little cramp on the plane whether I was in Economy or not.
I wish seats were not reclinable. It's so claustrophobic when the person in front of you spends most of a nine hour flight leaned all the way back. The crew was really nice though and the dinner (red Thai curry) was pretty compelling.
