Ryanair delayed my flight by 7.30 hours gave us a embarrassing 4 euro voucher Got to Leeds/Bradford airport got to the car hire which I also booked through your site and they had given my car away then charged me a additional 192 pounds more for a car I didn’t even want complete scam
Awful customer service. What you are told 100% depends on who you talk to.
Baggage handling was poor. Baggage was delayed. Communicating updates on finding and delivering the baggage was poor.
I love flying with them, the long-haul was fantastic. The short flight from Dublin --> Switzerland was horrible though. Most narrow seats I ever had, first and only time in my life I couldn't even close the seatbelt in seat 1A which was very embarrassing so I had to sit in the middle, because that seatbeld was 20cm longer. No idea why seat 1A would have a much shorter belt, it's just ridicilous. Also I hate the fixed seats, way too narrow.
Despite me ordering a gluten-free meal, they had nothing on board. If you have health restrictions, be careful! Otherwise just fine.
The first flight was delayed and left us with a tight connection from Dublin to LAX. We would have made it and only had carry on luggage, however we were turned away and not allowed to go to the gate because they gave our seats away!
Because of problem with aer Lingus, I couldn’t check in until just before the flight and was stuck in the middle seat
There was no flight. I booked a flight from Toronto to Bordeaux with a stopover in Dublin. I arrived in Dublin and the flight number I had didn't exist and the flight going to Bordeaux I wasn't on. I had to book a new flight with a different airline for later in the day and pay out of pocket.
They lost my baggage on my connecting flight and we’re an hour late so I nearly missed it
.Ealing could have been better but no complaints on everything else
Delayed on the way in 2 hours!!! And now on the way home delayed then cancelled!!!!!
Delay in luggage again for the second time of the trip. I would not advise using air Canada or at least I will never check in a luggage. Luggage issue overshadows the nice crew members unfortunately.
The baggage drop-off for Air Canada in Toronto for passengers flying international was terrible. One of the worst experiences I have ever had. The line was ridiculous; there was no one to help facilitate people avoid confusion, and the baggage system for the line I finally ended up in had to be re-booted right as I got to it.
Flight got canceled. Instead of the booking me for the next flight at night I was booked for the following day at a later time. I was able to fly out that night because I had to call and deal with a human!!!
My flight was delayed My connection was almost missed. My bag was lost My valuable items get damaged
Flight attendants had an attitude with everyone, not sure they should be working with customer service if they cannot show a pleasant attitude. Underwhelming, to say the least. The food was awful, and nothing could be purchased from Toronto to Tokyo. Do better, Air Canada.
Boarding and times were all good. Food was as expected and enough. Comfort for a 6’ tall male 200 lbs (somewhat average sized) was terrible. It was just SO much more money to upgrade to premium economy. It’s a 777 so seating is 3-4-3 and is really crammed. What are you going to do? The only real downside is not being able to sleep so your first day in Europe is a write off. I suppose if you need that first day then pay the extra $500 to get premium economy and maybe you can sleep and wake up with some energy?
No charger and no entertainment on the way back. The plane's super old-like 80s old-with zero TVs. At least the free Wi-Fi works, so definitely bring your iPad. Also, no meal on this 7-hour flight.
Very good except paying twice for seat selection. Once when I booked and again when I checked in.
We did not have seat assigned until almost the very end of boarding and my husband and I did not sit together I don’t know why even though we bought tickets 3 months in advance and checked in very early. We were not standby and we were treated as we had stand by tickets. I will never fly Air Canada again.
