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We loved our flight attendant (Emma, from Scotland), the meals were perfectly spaced out, and the in-flight entertainment was super generous and delightful.

Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.

Boarding was a complete shambles, groups in all the wrong places, queuing up before the crew had even arrived. Service was kind but slow, food was tasty and beautifully presented. Seat was comfy and private

The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?

With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.

The food could have been better. And the chicken sandwich was not nice at all.

Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer

Flight delayed in terms of boarding and Kayak was great in updating but the team on the groping at British Airways were really poor

It was difficult to board from London to accra. Had to get there an hour before and almost missed the flight. Did not get enough rest time at the lounge

Whilst the flight was delayed, the crew and service was fabulous.