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Boarding, crew, food and baggage handling excellent (no bags lost, yay!). However for an 8 hour flight, there were limited entertainment options. And really would have liked to have a pillow!

the seats were so cramped you could barely move. it was difficult to eat when passengers would recline their seats. the seats were so flimsy and unstable that whenever someone got in and out of their seat, it bounced like a spring back in your face. the movies were nice. the food was terrible. even though the conditions were terrible, they tried to pressure passengers to relocate their seats to accommodate adults who were related and wanted to sit next to each other, even after the passengers expressed that they did not want to move for that purpose. on the connecting flight, the “service” consisted of items for purchase. even though the flight was only 45 minutes, once again passengers (including me) were pressured to relocate for people to sit next to each other. they couldn’t be apart for 45 minutes? this was much less compelling than being apart for an 8 hour flight.

why can't planes be boarded from back to front?? everything was great otherwise

We flew into Barcelona and the plane was so cramped and very uncomfortable and dirty. But we flew out of Madrid and that plane was much better. Would fly Iberia again.

It was a good flight overall. Nothing to add. Keep it up!

Boarding was easy, the flight left on time and even landed 20 minutes early. The food was plentiful and really good! The crew was kind & helpful. Overall it was an exceptional experience!

The crew were friendly and helpful. Iberia lost our luggage on arrival, Friday and we didn't get it until Sunday at 10:00 p.m. local Malaga time. I also paid $382.80 for seat assignments but two out out of the four were not together. Iberia mentioned that it was because the plane was delayed in Madrid before our flight began in LAX. They should compensate us half of my payment.

Basic service for a decent price, all amenities are à la cart

The crew were not very personable. The crew did not serve tea or coffee. The bathroom was not kept clean. Two out of the 5 toilets in the cabin weren't working.

Check in needed to be in person, not nice. Also I won’t do connections in Charlotte again because you need to go through security again and short connections become a problem