Flight delayed for an hour approx
Boarding at Luton is not the most pleasant. Standing in queue for 1 hour 😕
People are not wearing masks and crew don’t care
Pros: "Great crew"
Pros: "Quick service"
Cons: "When i arrived in london gatwick , with easy jet , my flight was late on entry and the bus did not connect on time with the scheduled buses and it did not give me enough time to get to london stansted. Extra costs of 158 british pounds to take a taxi do i could catch my flight . Very unprofessional"
Pros: "Fast flight with no issues"
Cons: "Check In- as the airport was so busy, I nearly missed my flight due to queuing in lines for long times and poor communication form airport staff as to priority boarding etc"
Pros: "Price of flight was good."
Cons: "Price of snacks is a rip-off. Seating is cramped."
Pros: "The crew is doing its best job given the cards they gave been given to play with !"
Cons: "It was all good for a budget airline."
Pros: "I liked getting off it he aircraft n Dublin."
Cons: "I didn't like that we were told the aircraft was ready to board at 8.30 pm and we were still stood waiting at 9.10 pm. I didn't like the staff's 'nobody cares, you're the last flight of the day' attitude, I didn't like we were late in but there was no apology for that, I didn't like that we got whiplash on landing, and I didn't like the apathetic manner that we were let off the aircraft. I realise it had been a long day, but it was for all of us. There were a lot of parents with very young children on that flight, so leaving them standing for 40 minutes to board just made them all fractious. By the time we boarded, those poor kids were beyond tired, so they were all crying. If Ruinair knew they were going to be late, there was no need to speed us towards a queue we'd be standing in for a good while after, they could have allowed the parents, kids and elderly to remain seated. All this did was serve to underline how little respect they treat their passengers with. Its unnecessary. ."
Pros: "Ease of boarding with priority."
Cons: "Long wait to board, stairs up and down for tarmac stairs to plane and off of plane."
Cons: "We are a family with a three year old and have been separated by the allocation system."
Pros: "Crew were fab."
Cons: "Delayed flight. Stress of flying nowadays queueing luggage issues."
Pros: "Getting off"
Cons: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"
Cons: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Pros: "The efficiency of the staff, the cost of the flight, the food."
Cons: "The queue at the airport."
Pros: "Friendly crew"
Cons: "The heat in the cabin was way too high"
Pros: "I liked that I got a seat on the plane and it didn't fall out of the sky"
Cons: "Stansted Airport was just a complete shambles. Ryanair used a gate thhar had almost no seating and the flight left 30 minutes late."
Pros: "The crew were nice."
Cons: "We were late. Left standing for boarding out in the cold. The entire flight is spent with crew trying to sell you one thing or another. There is no break for peace. Buy these tickets buy these duty free items etc etc...seats are awful too!"
Pros: "What’s there to like?"
Cons: "One of our ticket holders had to have back surgery due to herniated disks and was/is unable to travel. Ryan Air allows for refund requests but does not give refunds! We are unable to get any of the money back and not able to use the tickets. United Airlines on the other hand gave you s a full refund."
Pros: "Uncomplicated flying."
Cons: "I planned to eat on the plane so bought nothing onboard with me. By the time the cart got to me there was no food left. I had no option but to buy some crackers for my meal. The moral of the story: buy food to take with you!"
Pros: "On time"
Cons: "Too many passes with food & drink"
Pros: "Nice staff, flight was fine"
Cons: "Extras are ridiculous and couldn’t pay through the website so stressed about getting on the flight. Exorbitant cost of carrying a bottle of wine"
Pros: "Late incoming aircraft. Delayed boarding as we were told that there was a wait for an assistant to facilitate the boarding of a passenger using a wheelchair."
Pros: "Can’t complain about £14 flights"
Pros: "Polite cabin staff."
Cons: "Delays, no information given until After entering the gate area, and even then not until after we should have been boarded. Not enough information and not clear when eventually given. Tray table and back of the seat in front were both dirty, dried on spillage from a previous flight."
Pros: "Cheap and convenient"
Pros: "Crew were friendly and polite"
Cons: "The boarding procedure at Stanstead is terrible - lots of standing around, partly due to a delayed inbound plane, however we were all still assembled on time and this was not communicated until we were all standing in line. Seat rows are too close together - my knees were pressed against the seat in front the whole flight."
Cons: "A little late setting off"
Pros: "the flight and the flight crew were quite good and professional."
Cons: "The way we were gathered up like sheep at the departure lounge. There was one person who acted like a mini hitler, scolding people if they dared to cross the line. An unpleasant experience."
Pros: "Flight took 1.5hrs rather than the expected 2hrs, departed on time. Cheap as chips if bought at right time."
Cons: "No entertainment and poor food choice quite expensive and limited inflight purchases"
Pros: "Once boarding began, it was efficient. Service was polite and efficient."
Cons: "Narrow seats, poor selection of drinks and food."
Pros: "The Gin and Tonic"
Cons: "3hr delay and the worst landing I have ever experienced, Stevie Wonder would have done better."
Pros: "The price of the flight and convenient travel times kept making their flights more attractive. The flight itself was very nice and comparable to any other airline despite comments I had read about steep lift offs and advertisements blaring the whole time. None of that happened."
Cons: "Of course the price of the Ryanair flights is what lures you in., but just about EVERYTHING else after that is stressful with this airline. All their rules must be followed precisely or you'll pay through the nose. After painstaking finding the right sized roller bags and under seat sack and making sure I was well within the weight limit, they never measured or weighed either of them. I also saw plenty of carry-on luggage way bigger than mine come on board and go into the overhead bins just fine. Kind of pissed me off. The price to check bags is SO SO high, but with the limited weight you can take in the carry-on, you almost have to check a bag unless you're doing a short 3-5 day trip."
Pros: "Checked bag for free at gate. Got a window seat"
Cons: "departed 15 mins late."
Cons: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
Pros: "Priority boarding was beneficial . Flight landed ahead of schedule ."
Cons: "Not enough milk ! Purchased coffee but milk was scarce , didn't let us know until afterwards ."
Cons: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"
Cons: "Very small space..no basket on seat Staff asked customers for change to give the change that they owed to other customers Couldn't sit with my family due to odd number of seats together Needed entertainment for children"
Cons: "Everything. Poor customer service. Fees galore. Fees for picking a seat, 30 euro to print a boarding pass? are you kidding me? over 90 euro to check two bags, seriously?! This airline is a joke and I will never use it again."
Pros: "Cheap and chearful"
Cons: "Flight was delayed by 30 minutes."
Cons: "More than 4h late. First and Last time on raynair"
Pros: "Polite staff. Flight departed on time. Pleasant flight."
Cons: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."
Pros: "Cheap..ish, reasonable experience."
Pros: "Excellent throughout outward and inward journey's"
Pros: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Cons: "They airport boards did not work so my original flight was missed"
Pros: "The price of the ticket was less than the luggage cost"
Cons: "The boarding was a mess but that looks to be the airport not the airline but not telling what gate you need to be at till the last minute is just not a good idea"