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Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Pros: The seat was very comfortable.

Cons: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Pros: The crew was very friendly.

Cons: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Pros: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Cons: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Cons: Things were very scratched

Pros: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.

Pros: Seems that the exit row seat was very narrow!

Cons: Be on time

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Pros: The crew was friendly and helpful.

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Pros: The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.

Pros: Crew was very good. Food was OK.

Cons: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Cons: It felt like the flight attendant had a long day. Chairs weren't super comfortable.

Cons: Flight was late for one hour

Pros: An uneventful and relaxing flight. The flight attendants were great. They actually smiled.

Pros: It suited the time i could travel

Cons: I felt although they said the two attendants were great they were at best mediocre especially the man

Pros: Friendly staff, easy check in. Professional and courteous on board.

Cons: Food could be better of course and the price could be better,

Cons: Nothing

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Cons: I badly needed more leg room.

Cons: Seat angle adjustment was not the most comfortable for sleeping.

Pros: The crew was terrific.

Cons: Seats were too close together.

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Cons: Some form of entertainment

Pros: Excellent crew support for traveling with a wheelchair.

Cons: Food and entertainment.

Pros: Crew was courteous and friendly.

Cons: They made me checkin a small bag

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Cons: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Pros: Keep it up with great services. !! Thank you!

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Pros: Liked the time of the flight.

Cons: It left late.

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Pros: Awful!!!

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Yes

Cons: Everything was good

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.

Cons: Explain me to take the bag on time.it was almost left in the airport.

Pros: It was very comfortable and pleasant.

Cons: Could be a little better the service, the dinner was late

Cons: Thé qualité officielle the images

Pros: Crew memebers

Cons: Nothing

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Pros: Free Wifi

Cons: Free Wifi all over the flight

Cons: I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Pros: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!

Cons: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)

Pros: Crew was very good. Food was OK.

Cons: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Cons: Boarding process could have been smoother

Pros: Crew great.

Cons: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Pros: Keep it up with great services. !! Thank you!

Cons: Our request for vegetarian meals got lost after a glight was cancelled.

Pros: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Pros: Seats are comfortable on Business Class. Service is good

Cons: Constant delays specially from CDG! Poor cabin service specially on this flight.

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Cons: I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans.

Pros: The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts.

Pros: An uneventful and relaxing flight. The flight attendants were great. They actually smiled.

Cons: It felt like the flight attendant had a long day. Chairs weren't super comfortable.

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Cons: All good.