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Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: KLM crew exceed our expectations

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Flight got cancelled

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Pros: Seats were comfortable and plane was clean

Cons: Provide a hot drink and Small snavk

Pros: Crew was courteous and friendly.

Cons: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Pros: Very friendly and professional.

Cons: Better options in economy for food

Cons: Delays both in DETROIT and a huge delay in Shanghai.

Cons: They need to make more leg room in ALL planes

Pros: We left on time and arrived early. The seat in comfort class had excellent leg room.

Cons: The food was mediocre, to say the least.

Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Pros: I like the comfortable seats

Cons: Service lag a little

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Cons: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Cons: Plugs to charge devices

Cons: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Pros: Friendly staff, easy check in. Professional and courteous on board.

Cons: Food could be better of course and the price could be better,

Cons: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Cons: KLM crew exceed our expectations

Pros: Lovely crew, very good entertainment system.

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Pros: Great crew

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Pros: Check in agent extremely helpful and friendly.

Cons: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Pros: The crew was excellent and surprisingly the seats were comfortable.

Cons: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Pros: Crew was attentive. Timings were spot on.

Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Pros: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Cons: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Pros: Friendly service

Pros: BA cancelled my flight, but did offer an alternate on Lufthansa on same day,

Cons: Being notified of the cancellation, instead of accidentally finding out about it. Very poor or lack of communication regarding cancellation due to pilots' strike.

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: The crew was informative

Cons: Inflight sandwiches

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: All went right namely the seats but the luggage condition is the worst

Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Pros: I like the comfortable seats

Cons: Service lag a little

Pros: Nothing

Cons: Everything

Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Pros: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Cons: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Pros: The meals were awesome, flight great!

Pros: Good crew, food was good for airline food. Entertainment offerings were good.

Cons: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Fantastic gate agents!

Cons: The food was terrible.

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Pros: The crew was amazing. The food was good

Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Cons: Could be better, say, like with Singapore Airlines..