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Pros: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Cons: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Pros: Service, food, comfort, entertainment.

Pros: In flight entertainment was definitely above average.

Cons: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Cons: Crew could have been more pleasant

Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.

Cons: Seats were not comfortable, even in Comfort + seating isle.

Pros: Had decent room space seats comfortable

Cons: My luggage could have arrived for a start

Pros: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.

Pros: The crew was great.

Cons: Seet could be more comfortable.

Pros: Crew was very friendly

Cons: It was 45 min late so that needs fixing

Pros: Seats were ok. Crew was friendly, attentive and communicative.

Cons: Not much in terms of entertainment

Cons: Better choice of food such as prepacked salads etc not just sandwiches

Pros: Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did.

Cons: Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there.

Pros: Crew and entertainment.

Cons: Offer more food and beverages due to long delay and sitting in the plane for over an hour before take off.

Pros: Upgrade to First Class

Cons: Offer breakfast, for a flight that's longer than five hours and arriving at 10 AM you should offer breakfast at least to first class passengers.

Pros: That the flight wasn't any longer than it was

Cons: A bit hot n stuffy

Pros: Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight.

Cons: I was very happy with my flight experience with Swiss.

Pros: Loved the crew from Zurich to sf. Amazing service

Pros: Lost the luggage

Pros: Nope

Cons: The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough

Pros: Everything is fine.

Cons: No

Pros: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .

Cons: Ground staff poor customer service

Pros: Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!

Cons: United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: Entertainment

Cons: Don’t be late

Cons: Food could be improved by improving preperation

Cons: Took 45 minutes to get through Calgary security, long line ups

Pros: Not much

Cons: Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want.

Pros: The crew was kind

Cons: Seat space is too cramped

Pros: Clean Washroom

Cons: N A

Pros: Flight was short

Cons: My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh.

Pros: Crew was awesome. Very respectful and helpful

Cons: Food options

Cons: Vegan options

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Pros: Service, food, comfort, entertainment.

Cons: Crew could have been more pleasant

Pros: service on the flight was very good

Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Pros: The whole crew is so kind

Cons: Delta made my whole first flying experience the best.

Cons: The craft is a bit old. Harsh landing.

Pros: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.

Pros: Great food and friendly crew.

Cons: Seatback system was old and not very functional.

Cons: Seats too close when leaning back

Pros: Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines.

Cons: Free Wifi.

Pros: Quick and easy.

Cons: Attitude of the flight attendant.

Pros: Lost the luggage

Cons: Flight got delayed 30 minutes

Cons: Late departure. Rush to connect.

Cons: Too hot inside the aircraft

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Not and horrible waited for 10hour before we board the last journey

Cons: Is horrible will not use kayak again we want to change the flight we were told not changeable

Pros: Amazing crew!

Cons: The onboard entertainment were quite outdated selections. The seats are very small for such a long flight.

Pros: Very good customer service on flight. Love the way they treat their customers.

Cons: Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else.

Cons: Flight delays were unimaginable

Cons: Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Cons: Crew could have been more pleasant