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Pros: Good movie selection, crew was nice

Cons: Didn’t wake me for breakfast, my headphone jack didn’t work so I had no entertainment, flight was delayed 2 hours sitting on the tarmac without explanation

Pros: Nice crew.

Cons: Would have liked some better movie choices.

Pros: There was one crew member was passive aggresive and doing his best to annoy the whole trip, I had to get other crew involved, he was hitting on my friend as well.....

Cons: This was a United flight sold as Air Canada to me and Lufthansa to my friend. This made check in twice as long since we went to the wrong counters. The quality was horrendous for an international flight and the entertainment system was broken. I paid atleast 50% more than I should have. Never fly UA

Pros: Crew attentive

Cons: Check in REALLY slow. Seat space unacceptably too small. Couldn’t hear entertainment sound over engine noise with earphones so could not use entertainment. Need better earphones. Chair wouldn’t recline.

Cons: Our flight was cancelled on Sunday and they couldn’t get us out until the following Saturday. So we had to cancel our reservation and get refunded... except American says talk to royal jordanian, royal jordanian says talk to air booking. Air booking isn’t reimbursing us and want US to pay $400.

Pros: The catering was on point.

Cons: The wifi signup process not seemless with Android.

Pros: In flight entertainment and food were great

Cons: Wish seats were comfier and more legroom

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Pros: The crew are amazing! Attentive and friendly.

Cons: The seats could have been bigger.

Pros: The crew was amazing and the food was great.

Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Cons: More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips

Pros: Upgraded to business class for a reasonable fee.

Pros: Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane.

Cons: It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home.

Cons: On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?

Pros: There was room available.

Cons: This was not business class!

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: I enjoy my flight

Cons: Again no complains

Pros: The crew was nice.

Cons: The food was the worst I have had on a flight. We were crammed into the seats....especially when the seat in front reclines back.

Pros: The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air

Cons: Nothing. This has been the best flight experience I’ve ever had.

Pros: BA

Cons: some more leg room

Pros: they got me to LA

Cons: food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr

Pros: Very short flight so pretty standard.

Cons: The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them.

Cons: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Pros: The crew was polite and we arrived safely.

Cons: The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace.

Cons: This flight often arrives late so it is difficult to get to your hotel

Cons: Ibéria offers a terrible service to its customers

Pros: Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated.

Cons: Travel notifications should mention documentation requirements.

Pros: Nothing

Cons: Very small plane, so much turbulence during flight. It was the worst.

Cons: Being put in standby after we booked 3 months in advance and loosing our luggage

Pros: Lots of leg room, smooth flights and plenty of notification of any upcoming turbulence. Delta did fantastic with keeping everything from check-in to landing friendly and professional. Will definitely fly again

Pros: Arrived on time

Pros: Yes the crew was amazing

Cons: The pork dinner meal option was burnt … al the way through.

Pros: the entertainment and food was good

Cons: our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants

Pros: compliance in the boarding

Cons: in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat

Cons: if the flight is on time. I was delay more than 10 hours

Cons: Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time.

Cons: Having a crew ready

Cons: EVERYTHING! food, crews attitude, helpfulness

Pros: The crew was extremely friendly

Cons: Boarding time. It took forever

Pros: Awesome Customer Service

Cons: Nothing

Pros: It was all fine

Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros: The crew

Cons: Seat comfort

Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

Pros: Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken).

Cons: Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible.

Pros: Crew was great. Flight on time.

Pros: Crew were good.

Cons: Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low.

Cons: Should have the seat assignments opened in advance for international passengers, especially who paid for business class.

Pros: Friendly and professional staff, comfortable and on-time flight.

Cons: Clear up-front notification about first checked bag not being included in ticket price. This info did not appear at the time the booking was made. Very frustrating.

Pros: Everything

Cons: Nothing

Cons: He option to split groups of travellers.

Pros: Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane.

Cons: It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home.