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Low season | January |
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High season | April |
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Everything went extremely smoothly! They boarded by groupings of seat numbers starting from back to front. All staff very helpful and accommodating. Food and beverage plentiful and good.
Everything went extremely smoothly! They boarded by groupings of seat numbers starting from back to front. All staff very helpful and accommodating. Food and beverage plentiful and good.
The plane from Venice to Dublin ran out of food. They did not restock the plane in Venice.
It was very refreshing being in a nice and clean plain, with pillows and earphones that you don’t have to pay for, with warm food and beverages and a very nice crew
The flight from Dublin to London was short but they charged for any food or beverage. I have never paid for anything except alcohol on a flight before so imagine my shock at being charged nearly 4 pounds for a cup of tea. I once took an hour and a half flight (different airline) within South Africa and was served a complimentary dinner. It’s minor things like this that might make me hesitant to choose Aer Lingus over another similarly priced airline.
Ground crew in Dublin also not friendly, I had a tracker in my bag that was showing the bag was left in Canada however they didn’t want to help.
The thing thy call a pizza was atrocious. Do not eat it. The seating is as usual for economy an experiment in cruel and unusual punishment that they aren't allowed to do to prisoners but you get to pay for it.
Didn't make it to this flight as we sat on the tarmac for 1.5 hours.
The crew was first rate. They allowed me to switch my middle seat to an isle seat and it made my flight home so much more comfortable.
Everything went very smoothly I loved having the earphones and the blanket and the staff was just super friendly
We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak
A true budget airline experience. Had issue with luggage tag needed customer service assistance, but there was only 1 agent open for the entire airport. ONE! Almost missed my flight because of that.
Always select priority to be able to take carry on luggage and board first without hassles.
Shady baggage policy that forces you to pay more money at the gate, even after you checked your bag dimensions during the bag drop. Will never fly again with this airline.
The plane had only a few passengers, we got lucky. The crew was visibly inexperienced
Buy-on-board through the app is a great feature!
I had heard horror stories about Ryan air and was a little worried about my flights with them but I had 3 flights with them in Italy, Puglia and Sicily and it was a painless and smooth process. I was very happy.
From boarding to disembarking, the whole operation was very efficient.
You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.
While this flight from Dublin to Venice boarded on time, its departure was delayed by about an hour because, apparently, there were no demonstration kits on board, and we couldn't depart until the safety demonstration was completed. We were informed that we were in danger of losing our delayed slot if Ryanair engineering didn't provide the kits 'soon', which would have resulted in an additional two-hour delay. Thankfully, we didn't incur that additional delay. It's not clear where the source of this problem lies but it needs to be addressed to ensure it does not recur for other flights in the future.
Flight was delayed due to weather so not much Ryanair could do about that - otherwise it was very efficient and smooth