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1 Oct — 8 Oct1
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  • There is no major airport in Ko Lanta. It is instead served by Krabi Airport.
  • Looking for cheap airfare to Ko Lanta? 25% of our users found tickets to Ko Lanta for the following prices or less: From Dublin €650 one-way - €854 round-trip
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Top 4 airlines flying to Ko Lanta

Scores according to KAYAK customer reviews
8.2
EmiratesOverall score based on 16083 reviews
8.2Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Airline reviews

All was fine, good service, friendly atmosphere, feeling safe all the way, l will recommend it to anyone.

Read more about Emirates

All was fine, good service, friendly atmosphere, feeling safe all the way, l will recommend it to anyone.

Seats in economy could be a little wider. Flight from Dubai to Maa had better seats. Everything else was good.

Drinks service was poor, food was cold

Pros: "test"
Cons: "test"

Smooth trip with excellent service.

Pros: "Somehow"
Cons: "Food service was very slow. Flight from Dubai Seattle did not provide PPE"
Pros: "The crew was very patient. The foid was very good"
Cons: "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"
Pros: "Too narrow seats"
Cons: "The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks"
Pros: "Yes"
Cons: "All good"
Pros: "Good selection of movies. Lights changing color on ceiling through the flight"
Cons: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
Pros: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"
Pros: "I don’t like it"
Cons: "They take my money because my flight it’s was over And they charge me twice"
Cons: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
Cons: "The guy on the second flight was a bit creepy"
Pros: "v cooperative crew & helpful"
Pros: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
Cons: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."
Pros: "Nothing. Will never fly with emirates again"
Cons: "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
Pros: "Very poor service, the crew members were not friendly. Low quality food."
Cons: "Emirates have a big name in the industry but their presentation was really disappointing."
Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Pros: "Personalized service"
Cons: "Sound kept going of on movie"
Pros: "Great flight"
Cons: "No problems"
Pros: "Flight attendants were very nice"
Cons: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"
Pros: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Cons: "Nothing."
Pros: "They were able to give me some medicine for my stomach ache and were so kind."
Cons: "Nothing that I can say..."
Pros: "Service and crew were excellent!"
Cons: "Movie selection somewhat limited"
Cons: "Food"
Pros: "Emirates is still the best option for travel from Seattle to South Asia. Flight time is convenient and boarding process is flawless as always,"
Cons: "In flight meal service and staff attention is not the same as a few years ago. The fees on advance seat selection is ridiculous. After spending close to two grand on a return ticket, Emirates wants me to spend another 40 bucks each way to heya seat of my choice ?"
Pros: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Cons: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."
Pros: "There was enough leg room, good entertainment and food."
Pros: "Food nd entertainment"
Cons: "Boarding"
Pros: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Cons: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Pros: "Staff very nice. Food good. Loved the stewardesses outfits!"
Pros: "Good Price with on first priority"
Cons: "N/A"
Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Pros: "Always my number one airline."
Pros: "The entertainment options are excellent and legspace on the aircraft is good."
Cons: "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."
Pros: "The best"
Cons: "None"
Cons: "service"
Pros: "Overall ok, food n entertainment was good"
Cons: "You cannot request seat preference, did not help!!"
Pros: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."
Cons: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."
Cons: "Could not get comfortable and (while it doesn't reflect on the airline) all the screaming children I could have done without"
Pros: "The service, entertainment and food were all excellent."
Pros: "Great entertainment offers."
Cons: "Luggage did not make it to final destination....still a waiting delivery of them."
Pros: "The spacious seats and the in-flight service"

One of the flights attendants raised her voice to me and another physically grabbed my shoulders because I used the “wrong bathroom”

Hi

I had a small back pack and a small suitcase. The boarding staff were extremely rude and wouldn’t let me take both on board. Only one small bag on board even though there was tons of space and I paid for premium seat. Also—they want you to wear their mask—even though I had n95. Will definitely avoid this airline in the future

Cons: "Boarding tool a long time and late take off"
Cons: "Everything"
Cons: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."
Pros: "The crew"
Cons: "Boarding"
Pros: "The plane was comparatively clean"
Cons: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."
Pros: "They have Economy class seats on the business class. Uncomfortable."
Cons: "Food"
Pros: "Food was good. Plane was good."
Cons: "Night flight should turn off light. Staff was not skillful and professional."
Cons: "All good"
Pros: "The wafer bar. Pilot had a good landing in high winds and snow."
Cons: "Nothing to complain."
Cons: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Cons: "late flight once again"
Cons: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Pros: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Cons: "I really can’t think of anything I didn’t like!"
Pros: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Cons: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."
Pros: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Cons: "Nothing"
Pros: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Cons: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"
Cons: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Cons: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Pros: "Safety, timeliness, friendliness of staff"
Cons: "Entertainment is outdated"
Pros: "Great flight. Was long but made nice by staff/crew and entertainment options."
Pros: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"
Pros: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."
Cons: "The flight was delayed but due to efforts of the pilot we were on time!"
Pros: "Good place for the legs"
Cons: "Food"
Pros: "I will never travel with Austrian airlines again"
Cons: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"
Pros: "arrived early"
Cons: "The vegetarian meal was OK"
Cons: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
Cons: "The departing time is quite bad 4:20 in the morning"
Pros: "Plenty of food and drinks, pleasant crew"
Pros: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."
Cons: "Poor service, will not fly again with this airline"
Pros: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Cons: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."
Pros: "Food, entertainment."
Cons: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."
Pros: "Best take off, Best Fight, Perfect Landing...!!!"
Cons: "Diner was tasty...but, no breakfast... would have been great..!!!"
Pros: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Cons: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."
Pros: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Cons: "The entertainment wasn't great compared to most international flights."
Pros: "Salzburg airport connection first leg flight"
Cons: "We were stuck on the ground at London for what seems like ages."
Pros: "The flight was on time and the crew were very friendly."
Pros: "best blanket any business class."
Pros: "Crew is good as always."
Cons: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."
Pros: "the flight seat was comfortable. It was the most comfortable economy class seat."
Pros: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."
Pros: "the crew was amazing."
Cons: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"

We were an hour late which certainly wasn’t Finnair’s problem since we boarded on time. The bus ride from the airport terminal to the plane was almost as long is the flight itself. I my first flight with Finnair and so far I am pleased.

On time, arrived early, overall very good flight. As usual, seats are too close together to move legs in the center seat during a 7-hour flight, but otherwise, great.

Great flight with excellent crew. How to run an airline!

It was a small Regional plane. Not much to expect

Cons: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."
Pros: "nothing"
Cons: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Cons: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."
Cons: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"
Pros: "Flight as such was good and smooth"
Cons: "Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price"
Pros: "Crew was pleasant."
Cons: "Very old plane with seatback screens or USB ports for charging."
Pros: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Cons: "Limited controls on the entertainment."
Pros: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Cons: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."
Cons: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"
Cons: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"
Pros: "Blueberry juice! I is now my favorite juice."
Cons: "The food was way overcooked!"
Cons: "I hurt my knee. The legroom is too small."
Pros: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Cons: "I wish there was a bigger choice of classical music in the entertainment program."
Pros: "The staff was professional and friendly. The waits were short on boarding."
Cons: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."
Pros: "I like Finnair, the crew, the service."
Cons: "I was not able to check in online within the 24 hrs prior to the flight as the Iberia system kept flashing and "error"message. Therefore, I was not able to pick a seat, which I would have paid to upgrade if necessary, but instead I was assigned a middle seat as a last option, at the counter, and paid for an exit row which, except for the leg room, was just as uncomfortable!"
Pros: "The crew was very helpful and kind. The plane extremely comfortable"
Cons: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Pros: "Crew were great / free wine !"
Cons: "Crowded and chaotic boarding"
Pros: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Cons: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"
Pros: "the food given under gluten free food was amazing on FinnAir"
Pros: "The airport it's very nice and clean.."
Pros: "Fantastic service staff food and beverages"
Cons: "Just slightly hard when laying down on the seat to sleep"
Pros: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Cons: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."
Pros: "The gluten free meal was pretty bad."
Pros: "It was a short plane ride that was pleasant."
Cons: "They left my baggage behind!!"
Cons: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."
Cons: "A very very small plane. Cold staff"
Cons: "PLANE DID NOT ARRIVE ON TIME AND OUR DEPARTURE DELAYED , WE PLANNED ENOUGH TIME FOR TRANSIT AT HELSINKI FOR TOKYO BUT WE HAVE TO RUN TO THE GATE"
Cons: "My knees dug into the seat in front of me. No hand cleaner provided with food."
Pros: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Cons: "The weird on board shopping thing."
Pros: "Seats were larger than expected - more comfortablethan most airlines."
Cons: "Flight entertainmenot working well Frankfurt airport had no free wifi."
Pros: "Good movie selection, frequent water refills, boarding was quick and easy with ample overhead stowage"
Cons: "Seat recline was broken, non-adjustable headrest, older flight crew less tolerant of passenger disrespect, not quite enough bathrooms, food had my stomach in knots"
Pros: "They moved my boyfriend and I from the back two seats on the plane up to the front with four seats across the middle! This was amazing for the long flight and allowed us to be very comfortable throughout the flight. Great service as well with three food servings and constant trash pickup."
Cons: "Woman in front talked endlessly"
Pros: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Cons: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."
Pros: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Cons: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."
Pros: "Good flight, really good new A380 aircraft, smooth nearly all the way, usual small seating space as on All airlines"
Cons: "Routine airline food."
Pros: "Nothing"
Cons: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."
Pros: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"
Cons: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Cons: "Terribly uncomfortable seats, very dated entertainment options, bland food."
Pros: "The flight crew were professional and friendly."
Cons: "the seats are too small and cramped. I am quite small and I felt cramped. I feel on long flights there should be more leg room"
Pros: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Pros: "Crew was generally friendly. Leg room in coach was ok. The price was good."
Cons: "Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us."
Pros: "I did not like anything about this trip."
Cons: "Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled."
Pros: "Staff was kind, flight itself generally went smoothly. The boarding process itself went fairly quickly, and I was able to disembark within minutes of landing."
Cons: "This Finnair flight was operated by American Airlines, but American Airlines did not notify me about the change in flight number until I called in a panic the night before because I was unable to check in. The plane was nearly 2 hours late departing from Chicago O'Hare with no explanation given. 1hr and 45 minutes is a long time to sit without going anywhere. Food was incredibly uninspiring and the staff was kind, but generally seemed distracted. I asked for a beverage at one point, but the flight attendant was too busy trying to get the passenger next to me who was passed out on sleeping pills to put the window shade down to give it to me. American Airlines is one of the only carriers left that has not upgraded to individual entertainment units for transatlantic flights and so the entertainment was like something straight out of Mad Men. Probably my worst flying experience to date."

Ticket cancelled by airline 3 hours before departure

Flight left an hour late. Said they were waiting for others stuck in immigration and our bags. Not sure why we waited for others who were late for the flight but it was hot and uncomfortable.

Pros: "Everything but the crew."
Cons: "Crew Behaviour"
Pros: "Ok"
Cons: "Comfortable"
Cons: "The Seats were really old and no new movies"
Cons: "Paid for extra leg room seats and didnt get them"
Pros: "is nice flay"
Cons: "they are ok"
Cons: "No sweets were served in any meals. Not even a chocolate candy."
Cons: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"
Pros: "Everything good"
Cons: "Nothing really"
Pros: "Very well organized and efficient. Very friendly staff. Great service."
Cons: "I paid for internet which constantly disconnected. Waste of money."
Pros: "Vegetarian meal."
Cons: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Pros: "Aircraft, crew, comfort, ground staff."
Cons: "Food and entertainment are average. Movies are old."
Pros: "Comfo seat"
Cons: "Too ismail for the seat"
Cons: "Flight connection was delayed by 90 minutes."
Pros: "good environment and staff"
Cons: "Food needs to be improved."
Pros: "Pleasant SYD - LHR flight with a decent amount of room"
Pros: "Every thing is good inspite of food"
Cons: "Cheep quality of food"
Cons: "The Crew do not give you the meal what you booked during reservation, what is the point in booking the meal prior if it is not served."
Pros: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Pros: "Entertainment system and flight condition"
Pros: "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"
Pros: "I didn't like anything about Etihad airlines and will never fly again."
Cons: "Poor food, poor customer services."
Pros: "Same as above great crew"
Cons: "Boarding process chaotic long wait in bus"
Cons: "Nothing. Everything was perfect."
Pros: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"
Pros: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Cons: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."
Pros: "Crew, Hospitality, Willingness to help"
Cons: "They have reduced seat size drastically - its more crammed than domestic airlines !!!"
Pros: "I liked the speed of the journey"
Cons: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Cons: "Bad food"
Pros: "Food"
Cons: "The toilet configuration is not good. It is cramped and the sink positioing makes It difficult to wash your teeth."
Pros: "Stunning level of service. It feels like what U.S. Airlines were like when you traveled in the 1950's-60's. They pamper you and really seem to care about your flight experience. Food was excellent. I will try my best to only fly this airline from now on for overseas flights."
Cons: "Not much to say about what I didn't like. My only negative experience was waiting almost an hour for baggage upon return in Toronto. I almost missed my shuttle back to home . Entire luggage experience was very disorganized and pathetic, I blame that on AerLingus, which is owned by Etihad."
Pros: "Very professional and accommodating crew on board. The Abu Dhabi lounge was large and looked very beautiful with it's appointments, but it was also packed with people (late time of day, I know), noisy with men pacing around shouting on their cell phone headsets, and I wasn't aware of the many services they had like the spa, no one informed me when I checked in. I understand this airport has a lot of business and first class travelers from all countries, but they need to better organize the lounge into designated "quiet areas" for people like me where cell phone use isn't permitted, family areas, where the kids can run around screaming unimpeded like they were, and also direct newcomers into areas where there are less passengers so you can find a place to sit & grab food without wandering around this cavernous place looking for a place of respite"
Cons: "The experience of transferring through the Abu Dhabi airport was a little hellish--very hot (I know it's the ME in summer), long lines, I was patted down in a cabin by a security office because of the underwires in my bra, which I was cool with, but my carry on luggage was kept outside the cabin area with my passport and money with people swarming through in lines. Not cool. I've probably never had an international transport experience like this, outside of Cuba where they pulled me aside and interrogated me by agents even though I had a visa and had documentation I was presenting at an education conference at the government state hotel, (and I'm Panamanian American, I speak Spanish, maybe that's why they though I was a scientist/spy). This airport definitely needs more basic staff and better organization. But I'd have to say this wasn't any worse-- other than the heat--- of any US or European transfer experience I've had in the last 10 years. Lounge staff in Abu Dhabi were kind of jerks compared to other airports, they were very stand offish (like they couldn't be bothered to help you, or maybe it was my Canadian/American accent)."
Pros: "attentive staff"
Cons: "nothing"
Pros: "Prices were cheap. Flight direct to Dublin."
Cons: "Seats are very hard. not a lot of padding. Food was very poor."
Pros: "excellent quiet A380 plane. Enjoyed the flight even in economy"
Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"
Pros: "The crew was lovely and the food fitted our needs ."
Cons: "The only downside was that when I received my bag after my arrival to Dhaka my luggage was obviously opened and tape back up and I was missing a lot of things in my luggage . It was very upsetting because that has never happened to me before nor did I expect something like that to happen."
Cons: "Nothing much of dislike"
Pros: "The staff for our flight were all extremely friendly and accommodating. They came through the cabin several times with drinks and snacks and ensured we had the most comfortable flight possible. I thought the entertainment choices were excellent and really provided a wide array of genres and a unique multicultural assortment. Meals were very good, served in generous portions, and having a vegetarian diet I was happy to be so easily accommodated. I was lucky enough on this flight to have a row to myself so I could spread out."
Pros: "Service and food, comfy seats!"
Cons: "Being charged £94 each suitcase for excess baggage from Manchester! Our bags weighed in at 29k and 31k and was told it was a maximum weight of 23k! However when we left Brisbane our bags weighed the same and nothing mentioned to us! How can this happen? Same airline company different rules depending which country you depart? Very very angry with Etihad."
Pros: "NA"
Cons: "NA"
Pros: "Na"
Cons: "NA"
Pros: "Aircraft was good. Food was good. Crew was nice."
Cons: "Entertainment system could be better. Ground staff wasn't cooperative. They had arguments with pretty much everyone on weight/size of cabin baggage."
Pros: "The entertainment system was top notch and the plane was beautiful. Everything was comfortable and nice."
Cons: "We had a huge delay for security purposes. Which is OK, I am not giving mediocre ratings on that front. But instead because throughout the many, many hours that we were waiting for the plane to be rechecked, we were not offered even water. Throughout the waiting, it was the middle of the night and a lot of the food shops in the airport were not open. The crew knew that we were going to be waiting in the security area for many hours, even peanuts and water bottles would have been welcomed after the six hour delay."
Pros: "Entertainment"
Cons: "Staff not treating Indians properly but treating Caucasian like lords."
Cons: "Delayed departure, lost luggage"
Pros: "."
Cons: "."
Pros: "The food was was alright."
Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."
Cons: "The crew members inside the flight were unfriendly and apparently rude!!!"

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3 stopsEtihad Airways
42h 55mDUB-KBV
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3 stopsEtihad Airways
26h 50mKBV-DUB
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35h 55mDUB-KBV
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36h 55mKBV-DUB
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