€34 Find Cheap Flights to Katowice

We paid for business class, and my seat did not work at all. Each time I wanted to adjust the position, an attendant had to come to physically force the seat into its new position. They tried to fix it by fiddling with the electronics (military reset, for example), to no avail. Also, the food was just mediocre. We were at the end of a serving section, so they ran out of several choices. (This was on the flight from Los Angeles to Munich.)

We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.

Service was bad and food they told us they only had pasta very rude

I wasn’t allowed to board with my children. I was charged outrageous costs for basic carry on size luggage. The entertainment screens were outdated and not user friendly.

Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.

Pretty poor across the board - flight details wrong/delayed into Lufthansa app. Seat changes made without notification. Boarding delayed (ok, that happens) but all comms in German (for flight to UK, where 85% of passengers were English). Outright fraud attempted at gate, denying 1 piece carry-on of smaller than correct size and 1 piece personal item, again, smaller than correct size. Rude gate staff. Security checks perfunctory - unattended bag not acknowledged by staff..then put on aircraft unclaimed by staff.

It’s not bad, simply it’s not as it used to be years ago.

Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.

They were late and I missed my flight for Chicago. Terrible experience with Austrian airline this time.

Seats did not have enough legroom. Reclined seat in front meant very little room to move. Tablet for movies was difficult to tap on. Food was excellent. Staff excellent.