Pros: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "Entertainment was good. Crew were fine."
Cons: "Food was terrible."
Cons: "Thank for everything it is excellent"
Pros: "The crew was excellent. The plane was new."
Cons: "There was a limited choice in movies. Boarding and deplaning took a while."
Cons: "Slow boarding while passengers stand in the queue, late take off"
Pros: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Cons: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Pros: "Staff were fantastic."
Cons: "Better movies please."
Pros: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Pros: "Good service"
Cons: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Pros: "The service and food."
Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "Good food and services"
Cons: "Boarding slow and luggage too strict"
Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"
Pros: "The service on board is excellent"
Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"
Pros: "Excellent staff, good service."
Cons: "A Long. Trip"
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "Everything!!!! The best airline in the world!"
Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"
Pros: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Cons: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Pros: "They make you feel like a person"
Cons: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."
Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"
Pros: "Soft blankets, seats were okay, crew was wonderful."
Cons: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Cons: "Boarding in Qatar was a bit disorganised."
Pros: "Not much"
Cons: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."
Pros: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."
Pros: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Cons: "Not one thing!!"
Pros: "Comfort and service"
Cons: "Food breaks should be more"
Pros: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Cons: "Nothing as such"
Cons: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."
Pros: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Pros: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Cons: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"
Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Pros: "Entertainment was great, excellent movie selections, and games."
Pros: "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Cons: "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."
Pros: "It was an okay flight. Nothing spectacular!"
Cons: "Shorter lay over Better entertainment choices The inflight charging was a joke, did not work in both sectors ."
Pros: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Cons: "More snacks maybe lackerli"
Pros: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Cons: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Pros: "The food was decent and on board entertainment was pretty good."
Cons: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Pros: "Service was fine, on the ground and in the air."
Cons: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"
Cons: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."
Pros: "The crew was very friendly. Family line was nice when travelled with the little ones."
Cons: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."
Pros: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Cons: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."
Pros: "Great staff and air flight attendants"
Pros: "The crew was very helpful & friendly"
Cons: "The a/c or fans were on too high"
Cons: "That it wasn’t a flight to denver"
Pros: "Loved the warm and very delicious quiche, thank you!"
Pros: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Cons: "Nothing. All was exceptionally good."
Pros: "Crew was nice."
Cons: "TV's did not work. Food was lousy."
Pros: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"
Cons: "The gate was changed without significant announcement"
Cons: "My seat was semi-broken, it was in constant state of reclining."
Pros: "Swiss chocolate is always welcome!"
Cons: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."
Pros: "Chocolate was good, a bigger piece, or 2 of them would be better"
Pros: "Overall good"
Pros: "Smooth, on time flight"
Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Pros: "The staff was excellent and friendly"
Cons: "I didn't enjoy the food"
Pros: "Nice staff"
Cons: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Pros: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Cons: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Cons: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Pros: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Cons: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."
Pros: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Pros: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"
Pros: "Entertainment was excellent and they made it a very comfortable flight."
Pros: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Cons: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."
Pros: "The quiches are so yummy, and very compact and easy."
Pros: "I liked the comfort of the aircraft and entertainment"
Cons: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Pros: "Super nice and skilled staff, everyone was great to interact with."
Cons: "Not a thing."
Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "No inflight entertainment."
Cons: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."
Cons: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Pros: "most things were good"
Cons: "the passport check process in Zurich was awful!"
Pros: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."
Cons: "late due to late arrival to Zurich, 45 min late."
Pros: "The flight attendants were helpful and friendly, always professional"
Cons: "Smaller, older plane"
Pros: "The food and staff were very good."
Cons: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Pros: "food was good and crew service courteous and attentive"
Cons: "Plane was very old. No leg room. Seats recline way too much until you can't even see the image on the screen anymore when the person in from decides to recline all the way let alone how uncorfotsblr it is to have the back of the front seat almost touching your face and serously limiting ability to move on the seat. Entertainment has super old interface, software."
Pros: "Everything was excelent"
Cons: "on time, but bad connection experience"
Pros: "Excellent entertainment, great food, and very nice helpful Crew members!"
Cons: "Inconsiderate Loud passengers"
Pros: "The crew were all very nice and the food was good."
Cons: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."
Pros: "Great crew, good entertainment, nice planes."
Pros: "Fantastic journey no problems at all thanks kayak....."
Pros: "The food was nice. The onboard crew was kind."
Cons: "Our first flight was delayed (due to the air graft arriving late), causing us to miss this flight. The Turkish Airline staff informed us that we would have to wait 24 hours, purchase a hotel at our own expense, and acquire a Turkish visa, also at our own expense. When my husband asked to speak to a manager, it took 45 minutes before a staff member offered us another flight that arrived only a few hours later. All other staff members were on their personal cell phones and would not answer our questions. By the time our boarding passes we’re printed (an hour later)we had to run to our gate in order to make our flight. This left us no time to contact our driver who was picking us up and let him know when our next flight was arriving. We’re extremely disappointed in the customer service and appalled at the lack of professionalism."
Pros: "Enhanced security screening is great."
Cons: "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Pros: "Well looked after from start to finish!"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Cons: "There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense."
Pros: "Crew is amazing food is good plane is clean and comfortable"
Cons: "Delaying without notice and luggage lost"
Pros: "I am a disabled passenger. Turkish look after me well."
Cons: "No complaints. Good service"
Pros: "Polite crew and staff, comfortable enough for economy"
Cons: "Special meal wasn’t correct at first, crew corrected the mistake but the meal was absolutely terrible. Had the no lactose meal and it tasted exclusively of stewed tomatoes. Pack a lunch and don’t rely on the airport at Istanbul, there’s no options for people with food restrictions."
Pros: "The entertainment and refreshments on the flight was satisfactory."
Cons: "The sanitation on the flight was disgusting. Trash everhwre, tray tables with stains on them from the previous passengers, stains on the seat cushions, dirty blankets that had stains on them, the bathrooms were foul smelling with fluids on the floors. I am never EVER FLYING TURKISH AIRLINES AGAIN."
Pros: "Crew and efficiency"
Cons: "Too hot in the plain"
Pros: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
Cons: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."
Pros: "Good service, nice plane, comfortable"
Cons: "Took forever to clear out trays after meal. Istanbul airport was not nice, bathrooms wee disgusting and little to no air conditioning in airport"
Pros: "Great comfy seats, coffee, and snack for just a 2hr flight. Happy it was vegetarian!"
Pros: "Ground & air crew was very cooperative & nice"
Pros: "The entertainment selection was good and the convenience kits were nice to have as well."
Cons: "The flight attendants took a very long time to hand out drinks and meals. The worst part of the flight though, was how long it took them to pick up the trays once people finished their meals. Numerous people had to bring their own trays up so that they could leave their seats and use the bathroom. There were also no drinks distributed between meals. The seats were extremely close together and leaned back very far so that space was extremely limited. It was extremely uncomfortable, unlike other Turkish Airlines flights I've taken."
Cons: "Service was bad. Long and uncomfortable flight!"
Pros: "Loved how friendly the staff was and wanted you to feel at home"
Cons: "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"
Pros: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Pros: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Cons: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Pros: "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
Cons: "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."
Pros: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Cons: "Nothing to complain about honestly."
Pros: "Good food and service"
Cons: "Boarding very disorganized. Messy."
Pros: "Crew are always available and helpful"
Cons: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."
Pros: "The crew was friendly and efficient"
Cons: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."
Pros: "The staff was courteous and helpful"
Cons: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."
Cons: "Bad bad bad screens on such a long flight are a disgrace. Blurry and dark. Very old. I am a smiles and miles member and fly a lot THY but this was really bad."
Pros: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"
Cons: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"
Pros: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."
Pros: "Everything was great"
Cons: "My suitcase is dirty and full of grease on the side"
Cons: "One of my checked bags was lost between the two flights"
Cons: "We landed into Ataturk airport while a coup was going on! And no one from Turkish Airlines was anywhere to be found for the next 16 hours."
Pros: "The flight was effective, on time, the service was very good. Good food"
Cons: "I couldn't understand the entertainment computer. I experienced a much more friendly one at different airlines, and they had a rich variety of content and games. Please also make sure that all staff is fluent with English - few of them seem either not to be communicative, or not confident to speak."
Pros: "Good food great passenger service."
Cons: "Disruptive child in seat in front of me"
Pros: "Checking online and reserving seating arrangement."
Cons: "The desk did not open earlier than the other airlines."
Pros: "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
Cons: "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."
Cons: "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."
Pros: "Everything was good on this flight, crew, and food."
Cons: "No complaints"
Pros: "very professional, great entertainment. can sleep well over 10 h trip"
Cons: "feels weird to fly above Budapest on the way to Budapest"
Pros: "On time, food was good but can be better."
Cons: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."
Pros: "Boarding and entertainment were fine"
Cons: "I'm so sorry to share a negative experience as my previous Turkish flights have been fabulous! This crew took more than 1 hr 15 mins to initially serve the meal and drinks. There were only 30 rows on the plane and two attendant groups doing serving, This is much slower than on other bigger flights with the same number of attendants. Pickup of trays was also slow. They spilled food on the floor more than once and on me during pick up of trays, without even excusing themselves to me or other passengers. It just seemed like an unusual Turkish Airlines crew. Crews are normally way more professional. I will continue to fly Turkish again and hope the next time will be a better experience."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Cons: "Very nice crew and great food"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "Information on arrival time was not correct"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "Good flights. Good prices."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "Easy boarding, plenty of room"
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Cons: "Only one queue for boarding. Flight late on arrival."
Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Pros: "The staff and crew"
Pros: "Excellent service, excellent food."