The internet that was free was terrible, the turbulence was pretty bad - uncontrollable I know.
The flight was delayed for about 2 hrs. Other than it, it was good.
No lunch on a x-country flight scheduled for 10:50 am departure, arrived 5+ hrs later. That requires a black box label before you pay for the tickets. Worst, when I checked in online, it's specifically said that lunch was served on his flight for economy Plus passengers.
Everything was good until we were boarding our connection flight in Atlanta, we were told to gate check our carry-on, but when we got inside the plane, there was plenty of room in the overhead.
The food was good. I ate gnocchi with marinara sauce and cheese, salted caramel tiramisu. And later in the trip cheese calzone. I watched 3 movies. The selection is really good. Have new and old movies. The flight attendances were nice and cordially. Overall the 6 hours trip was really pleasant ☺️. Planning the next trip.
It was terrible! Two hour delays, poor in flight service, made us check our carry on even though there was plenty of overhead storage
Boarding was good, was able to get on early and get settled in . Loved the glass of wine before take off. Once in the air the service was amazing, from the snacks, drinks and the food was good. The flight attendants were very good and attentive. Love flying with Delta..
I had a great travel experience as there weren't any delays and I was able to get to Mexico City on time for conference.
Flight was delayed nearly one hour. Just because of Deltas poor management. Was so late reached home after midnight .
Everything went well with the trip. Clean airplane and very nice staff.
Everything but the food was top notch value for the price
It was okay. The seating didn’t give you much space especially when you book a premium. It was still pretty close. The seats had no screens which was a disappointment. The crew was awesome though. Again I wish the wait between families with children boarding and general boarding was a little longer to give families some time to get situated especially those bringing a stroller like myself or for solo parents travelling like myself who has to do everything. The time between boarding zones especially with chilling is so short, I had to gate check my stroller and did not have enough time to pull it down and transport my luggage inside all while having my infant strapped to me or to even ask a flight attendant to assist as they’re busy with the the general boarding going on
Flight was canceled due to labor dispute. Their customer service said I might be ok since strike was on sat. and I was flying Friday. The next morning it was canceled. It can ruin a trip and add stress.
The company hand out head phones so one can watch the movie and other entertainment throughout the flight, after all the ticket is already high Other than that my flight was very good and the attendants was very professional.
Everything was excellent. Just keep doing what you are. I would travel with this airlines gain.
Flight was good. Really appreciate the second hot food offering. C
The chairs were too upright, but not awful. Boarding was fast and efficient and we did not sit too long in the plane before takeoff.
No entertainment on a long flight killed it for us
The flight was good, but it was delayed several times, we were supposed to board at 10:15, and we didn’t board until 11:30.
I didn’t realize booking through Kayak the pricing was in American fees and that I had to pay for my baggage when I arrived at the airport. I thought it was included in the price. For this reason I spent an extra $500. Next time I will book directly through the airline.
