Staff were friendly and happy. Delta could make sure passengers that don't have the app know of changes. Without Kayak I would not have known about the change of gate or the delay. Kayak was faster to notify me.
Great experience on Delta. Staff from baggage check to flight attendants were very courteous and professional. My only issue was a personal preference for pretzels instead of the chips and cookies that were offered.
The crew was amazing; Von, Vera and Guadalupe were very friendly and attentive throughout the entire flight. They were friendly and welcoming to everyone. A solid and dedicated team for sure!
Everything was good until we were boarding our connection flight in Atlanta, we were told to gate check our carry-on, but when we got inside the plane, there was plenty of room in the overhead.
Leaving on time and having my luggage on my connecting flight
Flight was an hour late, who knows why. It was OK, nothing outstanding.
Boarding in Amsterdam is always chaotic. KLM/ Delta has not streamlined or made it efficient as it was boarding in Detroit . The food was mediocre The crew was unfriendly and more focused on getting things done quickly rather than service with a smile .
I loved having a most black flight crew during Black History Month; rather by design or accident I appreciated the representation. ❤️
Delta seems to be improving in many areas, except they are super bad with the food available. Bring back normal food service on long flights.
Everything was good except when we're on a 6 hour flight at dinner time and all they offer as part of the fare are little bags of junk food, it's disappointing. Bring back food service without an added price.
I wish they gave the earphones earlier rather than when we are already in flight.
Fare was great, seat comfort the opposite as cushion was worn out. Ok for 2 hour flight, not for 4.5 hour flight..
The flight was very smooth and good. Boarding was fast, but the staff was just decently friendly.
The flight was clean, boarded on time, provided priority boarding since I checked in my carry on. The food was ok, it could have been better. The worst experience was one of the flight attendant talking rudely to the passengers sitting in the seat in front of me. Those passengers spoke broken English and might not have had enough experience flying, but that is no ground for any disrespect. It is the attendant’s job to be respectful to all passengers, of course if someone misbehaves with them. I don’t think this couple misbehaved with anyone on the flight.
The crew were fabulous. The flight was bumpy and I always like the captain to tell me what that is about or my imagination gets carries away.
Flight cancelled. Major disruption to our travel. Do not use Air Canada from KC. To few flights.
Very bad, flight was cancelled due to strike and staff was unable to rebook us
Flight was canceled due to labor dispute. Their customer service said I might be ok since strike was on sat. and I was flying Friday. The next morning it was canceled. It can ruin a trip and add stress.
Very bad service the way back we was on the way for r two days very bad condition and waiting for luggage till now
At 6'2" the seat space was very cramped for economy. Otherwise good.
