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Pros: Food and flights being on time and ran per schedule

Cons: London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain.

Pros: The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite.

Cons: Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax.

Pros: new planes, good food, professional vrew

Pros: Crew professional and courteous. Smart looking cabin

Cons: Boarding process slow and boarding groups in illogical order.

Pros: I appreciated the price, movie selection, and consider the food adequate

Cons: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Pros: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.

Cons: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.

Pros: Service

Cons: Video feed for Movies went down in my part of the cabin after an hour and could never be fixed.

Pros: Economy class can’t be better.

Pros: Helpful crew, great bathrooms

Cons: More organized boarding & more AC in the back of the flight

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: The food

Cons: Extra leg space. Nicer crew. Better airport and boarding experience

Pros: ...

Cons: .....

Pros: Premium Economy has good seats. Staff OK.

Cons: The connection system at SVO Terminal D, International to International, is horrible, and dangerous. If any panic would have started during the 1 hour 15 the 1000 and more of us were squeezed in a small transit room, hoping to get to the two tiny security belts, people would have died. Shame on them

Pros: Nothing

Cons: Everything

Pros: Crew, and food was great

Cons: Delayed toooooo long

Cons: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Pros: Reverse herringbone seating is always one of my business class seating favorites. The crew was quick and efficient. We arrived on time for both the outgoing and return flights.

Cons: Food was lacking. Our outgoing flight had much better food than our return. For example, they provided two or three snack options on the outgoing flight. They only had an asian soup for our return. Since we left at 1:00 am, I slept through the dinner and woke up about six hours later quite hungry.

Pros: One lady from the crew was amazing and very helpful

Cons: They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation.

Pros: Seat is small

Cons: Crew was so busy and no smile

Pros: One of the nicest crews I've had the pleasure of flying with

Cons: Nothing I could tell at the moment.....

Cons: Bole airport in Addis no place to sit and wait befor you check in

Pros: Excellent service and on time performance.

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Pros: Nothing

Cons: I was overbooked in Addis

Cons: Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!

Pros: Everything except food

Cons: Food

Pros: The crew was really nice.

Cons: The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again.

Pros: Flight attendants are very friendly, actually smile, rather than scowl at you, as so many of the American carriers do.

Pros: Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything.

Pros: The airplane clean ,Food good etc.

Cons: We were late and my impression is that the crew is not well organized and costed the delay.

Pros: Amazing crew

Pros: Hi enjoy the trip

Cons: No complaints

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Pros: I got to my destination

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.

Pros: Well oiled service machine.

Cons: None.

Pros: The crew was amazing and the food was great.

Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Pros: Crew were great, food, entertainment, seat and everything else was great as well.

Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.

Cons: Not having to walk outside in Edinbur4gh to board the flight.

Cons: The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port

Cons: Late, missed connection

Pros: Never made this flight, rerouted Around Pakistan

Cons: Y’all could have given some perks or extra miles

Pros: Great crew, comfortable seat, good food, and food entertainment.

Cons: Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection.

Pros: The crew was amazing, we had blankets and pillows and that was super comfortable.

Pros: I liked everything !

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Cons: 2 н in plane, then tecnicans search and fix problems

Pros: Nice crew

Cons: My passport number was incorrect leading to an inconvenience at check in

Pros: The company seems to be good based on their tv advertisement.

Cons: Seems like the crew doesn’t pay attention to people who does not speak mandarin or don't want to pay attention to a different race, gender or color of people. They kept at minimum contact as possible even neglect to collect the snack rabish until called by their fellow Chinese who asked for that to be removed.

Pros: Crew is nice!

Cons: The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route.

Pros: So this is just a tad bit better than most Chinese airlines. Just a little.

Cons: Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.

Pros: Lovely crew, very helpful

Cons: N/A

Pros: My seat at the window was great and the staff really friendly and courteous!

Pros: The crew was amazing and the food was great.

Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.