Very quick flight, efficient boarding, and clear and thorough instructions and attention from staff.
Amazing, not too crowded, great temp and the meal was good
The crew was good. The flight was not overly crowded so we had some additional space.
First time flying airline. Great experience. Clean plane, comfortable seating, great service.
They lost my bag so that is unfortunate.. still waiting for it
Didn’t have requested food and seats could be more comfortable.
Flight attendants on this flight were very lovely. Hot food was terrible. Canned wine felt elevated and was GOOD. The aircraft was overall not very clean. Although this one was much more cleanly than the flight from Pisa. Pilots were great & landings felt smooth and safe. As I mentioned in my last review, this was my first time flying aer Lingus in many years and I cannot say I will be rushing to book again. This airline needs a real facelift.
Everything went extremely smoothly! They boarded by groupings of seat numbers starting from back to front. All staff very helpful and accommodating. Food and beverage plentiful and good.
Ground crew in Dublin also not friendly, I had a tracker in my bag that was showing the bag was left in Canada however they didn’t want to help.
We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak
Boarding for priority was not good. They led us into the gangway where we had to wait a long time for the airplane to be ready for us.
The plane had only a few passengers, we got lucky. The crew was visibly inexperienced
They lost a bag and now our vacation is ruined
Flight details on public information screen were misleading and wrong.
How terrible! Extremely bad! I can not even wait for 5 minutes, because the Berlin airport does not work in the security facilities and can handle people. No communication, although we were assured by about 50 travelers that the airline is informed and is waiting for us.
When having difficulty with the online check in process, I was forced to pay a huge fee for the check in desk to assist me with getting a boarding pass. Ridiculous!
The system of checkin by online only not good at all.. Because not everyone knows how to to do it and when the people go the airport without checking online it charge him, this really unfair 55 Euro this too much for nothing.. Thanks
The worst experience ever, really. First we had booked a flight at noon with about 6 months in advance. A month before the flight they cancelled it and rescheduled us on a flight a 21:00 hs which would ruin our day completely. Nevertheless, we had no option but to accept as any other option was economically unviable with so short notice. We arrived on time as requested to the airpor. Actually arrived 3 hours earlier. We waited there and it started to be delayed a few minutes, then an hour and a half and so son. Flight ended up boarding at 23:15. Once the doors were closed, the captain announced 1:30 more hours delay to start our trip. Also, as per “international rules” they said they couldn’t offer water or anything alike. After about 30 minutes, and against those rules, they started SELLING WATER BOTTLES FOR 3€ each. 500ml bottles. Flight departed at about 01:44 am and after a go around in Bergamo because he was at about 700 feet AGL and still not stable, the pilot performed a go around, landing at the same runway minutes later. Crew, both pilots and flight attendants, were professional and I told them I feel sorry for them having to deal with this everyday as it’s not their fault, but they’re the visible side of the airline to the passengers. Bags arrived promptly but we took our Uber at 03:55 am. Ryanair, never again! (It could be their slogan, but it’s probably too good for them).
Flight was delayed which happens but walking 15 mins to one gate to be then told it’s now changed to one 15 mins back then other way was frustrating
Flight was delayed due to weather so not much Ryanair could do about that - otherwise it was very efficient and smooth
