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Cons: KLM crew exceed our expectations

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Everything works and quick to get to destination.

Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Pros: Crew was great. Seats were comfortable.

Cons: The airline lost both of my luggage suitcases.

Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Cons: Entertainment worked sporadically

Cons: More legroom but then I'm tall. Otherwise just what you would expect from a budget airline

Pros: Crew were good. Boarding seemed to be good. When we eventually got going the flight was good and very quick (35mins)

Cons: We sat on the plane for 1 hour without moving anywhere as there was a discrepancy with the numbers they thought they had and the list (or something). When we were cleared for take off we then had to get in a massive queue before we could leave.

Pros: Price of flight was good.

Cons: Price of snacks is a rip-off. Seating is cramped.

Cons: Delayed. Confusion over gates.

Cons: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite

Cons: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.

Cons: Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.

Cons: Nicer crew.

Cons: the worst gluten-free food of any airline, and I've tried quite a few! And when the person in front reclines their seat, there's very little space left.

Pros: No time... Good service

Cons: Flight was delayed. Missed connecting flight to London. Two days with no baggage (missing).

Cons: Food quality not good. Seat 16C, entertainment not good.

Pros: The meals were awesome, flight great!

Pros: Nothing to like

Cons: No entertainment, un friendly crew, terrible food

Pros: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.

Cons: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(

Cons: Seat could have been more comfortable but the leg room was good

Pros: The crew was good, the fly was hot the air conditioning not cooling.

Cons: The time of departure

Pros: Although we were over a how late leaving the cabin crew were professional and polite. An absolute credit to the company.

Cons: Make all seats non-recline and more sturdy, I don't want to be able to feel the person behind leaning on it or their knees pushing through into my back.

Pros: The price of the tickets was good.

Cons: It’s Ryan Air you get what you paid for.

Cons: Bare bones is one thing.. standing in line forever after 1 hour delay then changing gates, then lining up again to stand in a non moving line.. too much

Cons: The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited

Cons: Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate.

Pros: Nothing

Cons: The last 4 flights with Aerlingus have all been at least 2 hours delayed to London. People give out about Ryan Air but I have been flying with them to France 2 a year for the last 4 years and I only had one delayed flight because of air traffic controllers

Cons: The food. We waited too long to take off and there was no announcement why we were sitting on waiting...

Pros: Amazing crew and service! They are the best!!

Cons: Amazing crew and service! They are the best!!

Cons: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.

Pros: Good crew.

Cons: More comfortable seating.

Pros: TV series “The Name of the Rose” that I really wanted to watch for some time

Cons: Water, water, water... I almost died from dehydration

Pros: Crew was good, food and drink good

Cons: I do not like how you can’t check in online and choose seat assignment. I paid way too much for premium seating to be stuck between 2 bickering family members for 9 hours with no options.

Cons: More leg room.

Pros: Attendant's were nice

Pros: There was little to like about the entire travel experience. The check-in line was the longest I have ever seen, almost 90 minutes of waiting. The check-in & gate staff were rude and had no care for our check-in situation or information about the delayed and changed flight! Never Norwegian again!

Cons: Everything. The plane crew, which was subcontracted airline, not Norwegian, did the best they could with the upset and tired passengers.

Pros: Amazing crew and service! They are the best!!

Cons: Amazing crew and service! They are the best!!

Pros: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Cons: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Pros: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Pros: The crew was amazing. They left snacks and drinks out in between service.

Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Cons: I honestly had no issues with my flight.

Pros: The crew was very professional and courteous.

Pros: Good pilot

Cons: Chairs

Pros: Nothing. I never took a flight so bad in my life.

Cons: They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible

Cons: I did not check in online and was charged a huge fee, 55 euro to be exact. It would have been a nice reminder from the airline to have emailed with reminder to do so and what kind of fee I would be expecting to pay if I did not check in. Very ridiculous and rude customer service.

Pros: Nothing

Cons: Aeroplano

Pros: Nothing

Cons: Leg room

Pros: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Cons: nothing

Pros: Crew was amazing and seats were comfortable.

Pros: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Pros: Great helpful flight crew

Cons: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Cons: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Pros: Crew was great. Peppy and kind.

Cons: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.