Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "Wifi on klm"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Cons: "The plane was very hot"
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Cons: "Lost all our bags so couldn’t ski"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Crew was good"
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Cons: "Flight was cancelled."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "Booked extra room seat which gave me good room for seating"
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "They were awesome."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Pros: "We really liked the KLM people, from the check in crew to the flight attendants."
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Pros: "It was very comfortable"
Cons: "The crew was great"
Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Staff on board was cheerful. Airport staff was Ok, but the plane was late and the boarding by zones makes it very stressful because I was in the last zone and therefore wasn’t sure I could get my bag onto the overhead rack. Plane was FILTHY.
I would have loved if the flight had existed. But it didn’t. And no one told me. I will never book with Kayak or Chatdeal ever again.
Im not going to nj my new route for tomorrow is chikagow
Short haul flight. Not much comfort given, not much needed.
Pros: "The crew was great! The seats are never comfortable on economy flights."
Pros: "Boarding was crazy and confusing. Ground crew poor communication and rude"
Pros: "Seats were spacious and they fed us on the flight."
Cons: "In flight entertainment."
Pros: "Everything was good."
Cons: "No major complaints."
Pros: "snacks and entertainment"
Cons: "Seats are super tight and very uncomfortable for tall people."
Pros: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Cons: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."
Pros: "Airbus seats, n/a considering short flight"
Cons: "Some staff ignored us in our isle"
Pros: "Crew was amazing"
Cons: "Flight was delayed"
Cons: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."
Pros: "The crew again was great. The cheese sandwich was also excellent. I wasn't expecting a sandwich on a 2 hour flight and this was a welcome surprise."
Cons: "Boarding took a long time, but that was a product of having to bus everyone out to the plane for boarding. They also crammed way too many people onto the bus. Would have been more efficient to load quickly and go as another bus was already waiting."
Pros: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Cons: "Very tight space in economy seats"
Pros: "It was a short flight."
Cons: "I was allergic to ingredients in the in-flight meal. There were no additional options left by the time food got to me. The crew was indifferent about my allergy and seemed offended when I returned the food uneaten."
Cons: "Need AC outlets and TVs"
Pros: "friendly service"
Cons: "no head support"
Pros: "All around service"
Cons: "That I had to get off of the plane."
Pros: "Nice to be on a full service airline for once"
Pros: "Great flight and a super smoth landing in strong southerly winds."
Cons: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Pros: "The atmosphere they create is very comfortable"
Cons: "I don’t now"
Pros: "excellent service."
Cons: "I always feel that Lufthansa short changes passengers for the flights to the East. 2 tiny washrooms for business class passengers. Toilet lids non- functional. The flat seats are definitely not comparable to ones for travel in the Western Sector."
Pros: "Staff was nicer on this flight verus the first flight."
Cons: "My tv didnt work. They tried to reset it twice. So 9 hours without entertainment sucks!"
Cons: "The flight from Belgrade to Munich was late and I did not manage to catch the flight to DC and had to stay in munich in bad hotel...I lost one day of DC and my work."
Pros: "Crew are very polite and supportive!"
Pros: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."
Cons: "That I can't fly them all the time."
Cons: "Because of mechanical errors in our point of origin (NJ, USA) we were unable arrive on time in Germany to make this connecting flight. Very very disappointed in United Airlines. Will never travel with them again."
Pros: "Good entertainment selection"
Pros: "The crew was very carrying and attentive. Even food was okay."
Cons: "I asked at the Frankfurt Airport if we could do upgrade to Economy Premium.... The answer was NO !! The plane was full. On the plane there was an announcement that there is 2 seats available at EP..... At this point I was so upset that decided not to go for it. The land crew didn't do their job !!! Well...."
Pros: "Most of all."
Cons: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."
Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Pros: "Overall, great flight. Great service, food was excellent, flight attendants were very competent and very polite."
Cons: "Liked everything."
Pros: "Even though flight was delayed the crew helped us to be comfortable .. Food was great and service is commendable. Special thanks to frankfurt crew member to guide and help us to catch our connecting flight."
Cons: "May be much more world cinemas to choose from."
Pros: "Entertainment system very good ; crew very professional"
Cons: "Airline might have given warning of long long distance between connecting gates and need to undergo another security check. Also waiting area very cramped."
Pros: "Flight attendants were thoughtful and fun. There was what felt like endless food and drinks being deserved throughout the flight. The in flight entertainment had a ton of variety. Seats were spacious and the added pillow and blanket were a great touch."
Pros: "It was a nice, efficient flight"
Cons: "Guy at exchange should have said - All Lufthansa connections this way that way if a gate change had iccurred one didn't have to go thru security again..."
Cons: "This flight had a lactose free meal but not gluten free."
Pros: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Cons: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."
Pros: "My checked bag made the connection even though I was stressed getting through the Munich flight transfer. I was really worried!"
Pros: "Great movie selection"
Cons: "Food was terrible"
Pros: "The air crew were very attentive and respectful. They treated coach passengers as well as first class on any other airline. Lots of entertainments were available on the flight."
Cons: "I was careful to prepare my luggage so I only had a carry on. Unfortunately, the weight limit for carry on baggage is incredibly low, so I ended up having to check my bag anyway. I understand the process and why, so this is only a minor complaint. But I do wish the weight limit could be a bit higher."
Pros: "Staff curtesy, accommodation, Perfect timing Cost"
Cons: "Entertainment was good but not superb Wifi wasn't free as I thought it would be, may be my mistake"
Pros: "Crew was nice on plane and they were trying to keep us filled with food and water."
Cons: "Horrible desk staff! Why would any airline refuse to allow a customer with kids on the plane a little sooner to allow for more time with organizing ourselves and kids. It's already intimidating to fly let alone internationally and for them to make us wait until our boarding time is inconsiderate. Plus united air had the absolute smallest and uncomfortable. I could not move and let along our poor toddler was cramped up. Our newborn was ok but it's like a 2 seat turned into 3 seats! Horrie."