Better if we did not take off 40 mins late Better if it do not take 5 attempts to land Liked the good value and that we got there safely.
Cons: "Need to reduce waiting hours at gate"
Pros: "i dont like this airline system"
Cons: "check in not easy"
Pros: "Staff on Ryanair always pleasant and good good, flight smooth and always on time"
Cons: "Nothing about this Flught I didn’t like"
Cons: "Punctuality, honesty, customer service."
Pros: "Crew were friendly"
Cons: "Chose priority boarding, waste of time so did everyone else. Long queues to board."
Pros: "I liked nothing, even though I live to fly. Two crew members were decent. Two were forgettable."
Cons: "Lead crew memnber, on intercom, was shouting about duty-free and scratch tickets incessantly at the top of her lungs. Of course this is standard Ryanair fare, but with the volume at inhumane levels. Late boarding. Charging for everything imaginable and beyond. All Brexiteer fellow passengers, gross."
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Pros: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Cons: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Pros: "The few were incredibly amazing they were very friendly and educated, always there to help."
Cons: "Flight supposed to start at 18.55 but we didn’t take off until 9.45pm. I ended up paying extra money for a hotel because we arrived at 12.36 and the car rental were closed. A waste of money, no food, not water. Hope to claim back compensation for my hotel stay."
Pros: "Smooth boarding Friendly staff"
Cons: "Flight was delayed 1.5 hrs Dalayed at the gate 1 hr Waiting at the baggage claim 1.5 hrs Very disappointing"
Pros: "The delay was long and they dont tell u or update u well"
Pros: "STAFF ATTITUDE/SUPPORT, PLANE CLEANLINESS. PUNTUALITY."
Cons: "NOTHING SPECIAL TO REPORT."
Cons: "We have 4 hours delay. As usial. It was last my flight with rA."
Pros: "You got what you paid for"
Pros: "Got home."
Cons: "They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort."
Cons: "When we decided to visit three countries in three weeks and only carry backpacks, Ryanair seemed like a great deal. However having to pay for two carry on backpacks as well as having to pay for the two pieces of paper that were our boarding passes, we ended up dropping around $200 at the airport! Quite the surprise when traveling on a very tight budget! We will never travel Ryanair again!"
Cons: "I didn't liked price for changing the name. I've booked flight for 19,99 to Barcelona, but name change costs 110 euro. It's not very normal"
Pros: "Easy on off process."
Cons: "Very small seats."
Cons: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Cons: "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"
Cons: "My biggest complaint was the way they handle random seating. My husband and I were on the same record locator and had the same last name, yet he was in the middle seat in the front of the plane and I was in a middle seat in the back of the plane. What gives?"
Cons: "My husband and I flew with RyanAir 3 times in two weeks. This was the third time, and it was the worst! When we were about to board, a staff person approached us and said that out carryon bags (which RyanAir tags and checks, anyway) were too large. We'd carried the same bags with the same items in them for all of our flights with RyanAir with no issues. But this time, the staff insisted that we had to pay to check the bags. We removed items from our luggage and put them in our backpacks, which only made the staff upset because they were unable to charge us. One of the staff members began yelling at me and told me she was doing us a favor by not making us pay (though our bags were the right size and met the airline's standards). She told me to be quiet and not argue with the staff, otherwise she'd charge me. If this were in America, I would have spoken to her manage and filed a complaint. I don't know the process in Germany, so I let it be. I felt disrespected and angered. During the flight, I asked a crew member for a fork or spoon. He said he'd bring it to me in a minute. After 15 minutes, he had not returned with it, so I asked another crew member, who told me that there were no spoons or forks. I replied that the airline serves hot meals that require utensils and asked if I could have one of those. He insisted that the airline accounts for every utensil and refused to provide me with one. The woman sitting behind me leaned forward and handed me a spoon. She explained that another crew member had given her the spoon, though she had not asked for it. She was confused and now realized that the spoon was intended for me-- he'd handed it to the wrong passenger. This made it obvious that the other crew member had lied to me. Overall, this was one of the worst flight experiences I'd ever had. I would not recommend RyanAir to anyone, and would actively dissuade people from flying with this airline if asked for my opinion."
Pros: "Boarded from gate beside the executive lounge."
Pros: "Got an extra leg room seat when asked for it"
Cons: "Late arriving got of plane was left waiting when asked when the bus to terminal we were told it's wierd it's Stansted airport"
Cons: "Ground staff made final boarding call too soon. Had to rush from the lounge only to find no passengers had left the terminal steps to walk to the plane to board."
Cons: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Cons: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
Pros: "Ease of travel from Murcia to Bournemouth"
Cons: "Too expensive"
Pros: "Good coffee (for £3)"
Cons: "Flight was delayed for an hour. Looked like the crew were a bit overworked."
Cons: "An obnoxious hen party disrupted our enjoyment of the flight. Cabin crew didn't try to control them"
Pros: "Quick boarding, probably thanks to the small size of the 2 airports (Trapani and Girona). I also appreciated flying with the new boing by Ryanair."
Cons: "Flight was late. Made me check in my carry on while there was load of space in the plane Ryansir boarding staff were their usual horrendous self. Obnoxious and seemingly happy to harass travellers for few cms of lugage"
Pros: "Eindhoven is a small, easy and we'll orgenised aerport. Security and boarding went fast."
Cons: "Plane was a bit old. Clean but old. When the stewards spoak over the intercom you coudn't understand a word."
Pros: "Ease of booking, checking in and boarding."
Cons: "Nothing on this trip."
Pros: "Exellent friendly service by professional staff."
Cons: "On this occasion nothing, which surprisesd me"
Cons: "Delayed for a couple of hours, and had run out of most things on the plane."
Pros: "I needed to be in London early as I had a connecting flight and Ryanair got me there on time"
Cons: "Standsted security not opening the door to the terminal when we arrived by bus from the plane."
Cons: "The flight was overcrowded, cramped, and loud. The passengers were boisterous with no attempt by the crew to control them for the comfort of other passengers."
Pros: "Nothing. It was all mediocre."
Cons: "You need to serve food or at least water. Airplanes are very dry. It makes you seem like a rip off."
Pros: "Boarding moved smoothly. Paid for priority...it was worth it!!"
Pros: "Fast and efficient."
Cons: "Expensive poor coffee."
Pros: "Timings, the plane was fine for the short journey we had."
Cons: "The boarding process and difficulty in hearing the crew member as he had a very strong Eastern European accent"
Cons: "I tried to check in on line but because of their website was unable to. So we were charged 45 euro each for a boarding pass. That is unacceptable. I would not recommend this airline."
Pros: "Flight was good."
Cons: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Pros: "Was lucky to have a spare seat even the plan was almost full. Good service ."
Cons: "Plane was late again . Only 40 minutes but seem to be a pattern."
Pros: "Price of fare"
Cons: "Flight delayed 45 minutes but no explanation given kept in what can only be described as a cattle run between gate and plane for at least half an hour with no explanation or apology when asking for a non meat sandwich got told the only non moray options were peanuts crisps or chocolate no apology or explanation given for delay when landed either will be complaining to Ryan air."