Find cheap flights from Phoenix to Shannon

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PHX — SNN
2 Jul — 9 Jul1
Return
1 adult
Economy
0 bags
From?
To?
Sat 2/7
Sat 9/7

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Good to know

Low season

January

High season

October

Cheapest flight

€554

Average price (return flight)

€1,029
Best time to beat the crowds (49% less expensive on average)
Most popular time to fly (42% more expensive on average)
Flight from Phoenix Sky Harbor Intl to Shannon
(avg. price over the last 2 weeks)

When to book flights from Phoenix to Shannon

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • High season is considered to be September, October and November. The cheapest month to fly is January.
  • Morning departure is around 22% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Phoenix to Shannon flights

Top 5 airlines serving Phoenix Sky Harbor Intl to Shannon

Scores according to KAYAK customer reviews
7.9
LufthansaOverall score based on 28711 reviews
8.0Boarding
7.8Comfort
8.4Crew
7.6Entertainment
7.5Food
Airline reviews

completely packed old plane, very uncomfortable. this flight is always packed, time to use some better planes or add more flights

Read more about Lufthansa

completely packed old plane, very uncomfortable. this flight is always packed, time to use some better planes or add more flights

Initially I had a short layover—booked through Lufthansa I was worried about. Then My first flight got delayed, and continued getting delayed, and I was sure I was going to miss the next flight. That got delayed too though, so while I still ended up with a short layover it was enough for me to make it before boarding began. Then my second flight also kept getting delayed while my third one did not. The transition between my second and third flight was supposed to be my longest and a breeze, but when it was all said and done I had right about an hour to make it. It was a bit more stressful than I would have liked.

Great crew and great food. But having no entertainment is not acceptable these days

Pros: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Cons: "Food!"
Pros: "Full bottle of water and continuous refreshments in flight."
Cons: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"
Pros: "Food was not available for flight."
Cons: "Food"
Cons: "It’s an international flight. It is what it is!"
Cons: "Boarding from bus and no aero bridge"
Pros: "Amazing crew and service."
Cons: "Seat space extremely low for tall person."
Pros: "The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly."
Pros: "The crew were really friendly and made sure we were looked after."
Pros: "Seat was comfortable and the food was decent."
Cons: "Strippers"
Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"
Cons: "Perfect"
Cons: "Food"
Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."
Pros: "The crew"
Cons: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."
Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."
Pros: "Great service and timeliness."
Cons: "I wasn’t offered earphone headset so I could not enjoy entertainment."
Cons: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."
Cons: "I get Emergency to be sick and be in hospital and the request company for exchange my fly back from Slovakia back to my country USA and they declined my refund or exchange tickets even if I have doctors statement being in the hospital they’re rude and mean and decline make any changes for me"
Cons: "See above"
Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"
Cons: "The service"
Pros: "Crew was kind and friendly. The touch screens were responsive and easy to use."
Cons: "The food was a bit disappointing. It would be great if the bread rolls could be heated up and the pasta dishes be made more interesting."
Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Pros: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"
Cons: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."
Pros: "Food On time boarding In flight services"
Cons: "Long announcements"
Pros: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Cons: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."
Pros: "Pleasant flight all around."
Cons: "Missed my connection due to airline delay and was put on a flight 12 hours later"
Cons: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."
Cons: "Cramped space in economy class."
Pros: "Great seats!"
Cons: "Staff didn't seem very happy."
Pros: "The food and drinks was very good."
Cons: "The flight was late."
Pros: "Staff was friendly and attentive"
Cons: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."
Pros: "Didn't try the food."
Cons: "Nothing out of the ordinary regarding the flight itself. The gate was changed twice, which was inconvenient. Not much leg room or no adjustable pillows on the seats."
Pros: "on time."
Cons: "was too congested"
Pros: "Excellent"
Pros: "Lufthansa was great . It was just that the weather did not cooperate in Boston."
Pros: "Service was very good."
Cons: "Start the flight either during the day or evening and not at 3:00 am in the morning. It disrupts the whole night sleeping schedule. I know Indians will take anything but Lufthansa can make a good start on these timings."
Cons: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."
Cons: "I did not like the bathroom downstairs."
Pros: "Vissited my brother in law in Karlsruhe Germany wonderful trip to and from Frankfurt"
Pros: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Cons: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"
Pros: "Overall great experience!"
Pros: "Friendly crew"
Cons: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."
Pros: "Kostenlose Wein, Weinbrand usw. Und Sendungen von Bundeliga. The flight attendants were also very friendly."
Pros: "the upgrade to plus. we will be selecting that option in the future now that we have experienced it. thank you"
Pros: "The airlines bumped us up to better seats without us asking!"
Cons: "N/a"
Pros: "waited for us. We were late from Yuma"
Pros: "Nothing"
Cons: "Overall a horrible experience. Would never choose American Airlines given other choices. This was the second time this year I was held at an airport over 24 hrs due to plane maintenance."
Pros: "Awesome Customer Service"
Cons: "Nothing"
Pros: "Staff was so kind and helpful."
Cons: "They ran out of a couple of the snacks, not a big problem but note worthy."
Cons: "Why are seats so small?"
Cons: "Exit row seats are too small."
Pros: "Pretty efficient for a completely full flight."
Pros: "Crew was good!!!"
Cons: "Food in first class had pretty much no taste."
Cons: "App continued to crash. Couldnt watch movies."
Pros: "Awesome Customer Service"
Cons: "Nothing"
Cons: "Nothing. Awesome Customer Service"
Pros: "The flight was probably one of the worst I've ever taken. The seats and aisles are so narrow. You had to walk side ways to get down the aisles. Very uncomfortable flight. It was so bad I had to upgrade to first class on the return flight because I just couldn't bear it again. I was not happy ."
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Pros: "Overall a very good flight"
Cons: "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."
Cons: "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"
Pros: "Made it to destination"
Cons: "Gate changed without any notification"
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "The comfort of the plane and the continued update on my flight delay."
Cons: "The flight was delayed but no fault of American."
Cons: "We boarded a bit late. No big deal. Once on, however, they made us deboard because they forgot to do a security check. Oops. Flight attendants made the experience much better -- funny, enthusiastic, hard-working."
Pros: "The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag."
Pros: "Easy flight"
Cons: "too tight to connection time in DFW"
Pros: "Customer service people were nice."
Cons: "American Airlines broke my carry on luggage handle and was told that I couldn’t claim it even though I was told that I had to check it in. Airplane was cramped, felt really uncomfortable"
Pros: "Always prefer American air over most other airlines do the service of staff. Thanks for the extra effort."
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "Staff was awesome!"
Cons: "As was getting in line for security, overheard it was at least a one-half hour wait. The wait was actually pretty close to 1/2 hr."
Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"
Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"
Pros: "The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!"
Cons: "Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching."
Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"
Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."
Pros: "It was not a finnair flight.... I actually flew on American Airlines. The flight was a little bumpy. The captain did a great job of keeping us informed of things going on! The crew were awesome!!!"
Cons: "I didn't like that up until the day before I thought i was flying Finnair and was trying to checkin with finnair onlt to find out it's American Airlines i was flying. Very confusing but I figured it out"
Cons: "Flight delayed going to and from my destination with no compensation. My bag I had to wait for it to come on the next flight and had to wait 2 hours for it."
Pros: "Standard flight , however I can't believe what most passengers bring on as cabin baggage !!"
Cons: "Evening meal of a turkey sandwich on dry bread was forgettable and considering that they co-share with Qantas , American could learn about providing a decent meal on a long expensive flight"
Pros: "Checkin was fast. Crew is always pleasant."
Cons: "Seats are uncomfortable. I chose to upgrade my seat and was charged but i couldnt see any difference between my seat and anyone elses. I dont understand how it works. Then I was refunded the upgrade amount..."
Pros: "After missing my flight and zero empathy from AA employee who reassigned a new ticket - I was given 3 new times and an explanation that no pilots were there yet. Flight was short and painless -- but the scheduling was totally frustrating."
Pros: "I love the cookies"
Cons: "I wish my seat would recline more"
Cons: "The flight attendants were not very pleasant; almost pretentious. One had a passive aggressive attitude towards an older couple next to me with questions regarding the exit seats. The flight attendant was short and quick to snap. This was the couples first trip to hawaii and the attendant gave them a sour impression leaving the plane. I was disappointed."
Pros: "Everything was nice and comfy"
Cons: "Nothing everything is perfect"
Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"
Pros: "The lay over wasn't bad at all had enough time to make it to my gate and get something to eat"
Cons: "Was scheduled to leave at 3:15pm didn't leave until 4:17pm"
Cons: "Our flight was delayed due to weather, which I was fine with as I wanted to fly home in the safest conditions, and I do trust the captains decision. However, upon arrival, we were stuck on the runway for 3 hours!!!! Our flight landed at 1, we did not exit plane until 3:40. They were not curtious enough to give us accurate time frames on when we would be allowed off. They told us 40 minutes initially, obviously was a lie. We did not receive updates whatsoever. We had to stay seated the entire time with seat belts even though we were not moving!! I got up to use the restroom and was instructed to sit back down even though attendants were aware that we were not moving and were not getting off any time soon. A 2 hour flight turned into 5 hours on the plane instead so of course many passengers needed to use the restroom. Flight attendants offered no avail with extra attention, drinks, snacks or even by allowing fussy babies to be strolled down the aisle as the aircraft was completely still until the last 3-5 minutes when we FINALLY pulled to a terminal. We had to have a terminal when southwest would have gladly brought stairs to our flight so we could at least wait inside a less compact space, such as the airport, for luggage. I know of many people on our flight who missed connecting flights, which I'm sure AA did nothing to accommodate. By the end of it all, my family member who originally was going to pick us up from airport went home as he waited over 3 hours for me to get off the plane. I had to pay a taxi cab to bring me home and did not make it home until 6am when it was all said and done. To add insult to injury, the flight attendants did not even thank us for our patience or have the decency to address said issue. Never flying AA again."
Cons: "Terrible side to side of aeroport to get conetion fly with out time"
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Pros: "I was in group 2"
Cons: "Nothing"
Pros: "Crew was friendly. Seats comfortable for economy. Routine pretzel/cookie/peanuts and beverage. The crew picks up the garbage almost immediately after giving it me...huh? Then I'm left holding it the remainder of the flight when the come back through again. Now for the kicker....I had two flights the same day so I opted to buy the All Day Pass for $25.95!!! What? It was a 2 hour flight each way... Can't they prorate for flight duration or something??!! I ended up watching 1 movie "Superman vs Batman" that was 1 of 4 options of movies that come with the $25.95 package. Other movies available are an additional $5.99 to "rent". Wow...ruined."
Cons: "See the pro section it won't let me copy and paste into the con section."
Pros: "See above."
Cons: "See above."
Pros: "This is what every flight should be like."
Cons: "Pretzels was only free snack."
Pros: "Window seat"
Cons: "Unorganized boarding. Not a smooth flight. Landing was questionable."

Good, no issues

No gate till 10 minutes to boarding closure, so everyone rushed at the end; airplane was dirty; airplane arrived late ands landed late in Shannon; no food at all even if 200 euro flight ticket

The crew members were wonderfully responsive to requests such as a Kosher meal when we forgot to order it in advance. While it was not available on the PHX to London flight, the steward found one for me on the London to Tel Aviv leg of my journey. In any event, the stewardess on that first flight took the time to explain to me why there were no extra Kosher meals. Both parts of my travel were very comfortable. Sylvia D.

Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."
Cons: "Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again."
Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"
Cons: "At BA staff treats you inconsistent"
Pros: "Staff was great. Good experience for our first overseas flight"
Pros: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Cons: "Gg"
Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"
Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."
Pros: "None"
Cons: "None"
Pros: "The seat was comfortable when it came leg room"
Cons: "N/a"
Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."
Cons: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."
Cons: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"
Pros: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"
Cons: "Flight delayed missed connection out of London heathrow to Budapest."
Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."
Pros: "Your terminal is very pleasant and not the worst to have a delay. .....and I know it's beyond your control when incoming planes are delayed"
Cons: "No gate and we were bused to get on the plane the old fashioned way......no big deal for me, but this was the return leg from escorting my elderly mother home and I was very glad she wasn't with me."
Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."
Pros: "Friendly crew once you’re on the plane."
Cons: "Two flights canceled due to weather - that’s understandable. The website, app, twitter help, and phone numbers not working for info or to rebook = unacceptable. Seats in premium economy are cramped and tight."
Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."
Pros: "The flight to London was fine."
Pros: "Nice flight"
Cons: "None"
Pros: "Everything was absolutely spot on except for larger than average people not being catered for."
Cons: "Being a big lad (6'6") it was difficult to get comfortable even with the extra leg room."
Cons: "There was no food."
Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"
Cons: "The plane was old with worn furniture, torn material on seats, and non functioning entertainment system"
Pros: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"
Pros: "Seats"
Cons: "No WiFi available. Bad flight tracker."
Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."
Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"
Pros: "Not enough room in the seating area"
Pros: "Service was good. 2.5 meals, lots of water and drinks, kind service, kind help desk. Good room between seats"
Cons: "Seat bottoms were painful. TV screens were super old, but thats a very first world complaint."
Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."
Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"
Pros: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Cons: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."
Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."
Pros: "Flights attend"
Cons: "Movie"
Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."
Cons: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."
Pros: "Cabin staff"
Cons: "Cabin was shoddy. New beverage service!"
Pros: "Nothing."
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."
Cons: "Old aircraft on sector"
Pros: "Food was good!"
Cons: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."
Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."
Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."
Pros: "Good flight"
Cons: "All good."
Pros: "Lovely staff, new plane, great entertainment options"
Pros: "I booked an aisle seat and they did not honour it at checking"
Cons: "Everything."
Pros: "Very nice crew!"
Cons: "Was almost three hour late..."
Pros: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Cons: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."
Pros: "Great crew"
Cons: "How late the flight was but they gave us a coupon to make up for it"
Pros: "Crew was friendly."
Cons: "It was incredibly cramped on the plane. Also, despite our ticket saying boarding starting at 2:05, we got there at 2:08 and were among the last people on the plane so there was no room for our luggage."
Pros: "Worst seats of any airline"
Cons: "Worst seats of any airline"
Cons: "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."
Pros: "Prompt boarding"
Cons: "Timing of flight from Phoenix"
Pros: "Boarding was OK."
Cons: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."
Pros: "the hostesses were friendly. safe flight"
Cons: "they always start at first class with drinks and food , by the time they reach further back your flight is half over, can they not do one cart from front and one from back. I realize we were not in first class but please don't ignore us"
Pros: "We did finally get to our destination."
Cons: "Late flights, missed connection, no ground service"
Cons: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."
Cons: "The flight from Phoenix to Vancouver was good except for the poor wifi when we were connected to the air canada wifi. Since there is no mini TVs on the back of the seats, you have to connect to their wifi to access shows and movies from your own device which is fine if it works. Tried to watch a movie which had huge problems connecting and the loading signal was on for a large amount of time. Once it had connected to the movie, it had restarted to the beginning about 25 times during watching it. Very disappointing and made it very unenjoyable. Also, right after we boarded, the pilot went on the intercom to tell us the ground crew had a gas spill and had to take extra time to clean it up which led us to sit on the plane for an extra 45 minutes and that led us to miss our connecting flight."
Cons: "It’s Rouge. ‘Nuff said."
Pros: "The pilot made the flight a fast time. The airfare was a good price."
Cons: "The seat leg room was too cramped and the plane was older with a noisy cabin in the rear third area"
Pros: "Airport security was great and the airport pane was clean with a great crew!"
Cons: "Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available"
Pros: "Got a seat. Made it on the flight."
Cons: "My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member)."
Pros: "Every thing"
Pros: "Everything"
Cons: "Nothing"
Pros: "The waiting room before boarding was big and comfortable. Staff was very friendly."
Cons: "Children running around because there wasn't anything to do. Passengers ignoring no food and drink signs. A passenger had a nut allergy so no food could be eaten or served with nuts. I understand this serious health risk, but passengers need to be handed out free of charge crackers or cookies if they were counting on eating their own snack. Passengers were putting both their carry on and personal item in the over head storage and therefore there wasn't enough storage for those would only wished to store one item."
Pros: "The crew was fairly friendly. A glass of beverage was offered and water was offered a couple more times."
Cons: "Mddle seat is never fun and is one of my dislikes but I didn't hate it. The choice to opt out of the rating of the food and entertainment is not an option on this survey therefore I give 3 stars because they were only available for purchase and I did not purchase any."
Pros: "Didn't like much about this flight. Only benefit was the price and I wish I would have paid more to fly with someone else."
Cons: "Flew Air Canada to the east coast for a vacation. They lost my bag on the way over. Understandable. Things happen. I reported it missing at the airport. My vacation has come and gone and still no bag. Here we are 9 days later and no update or anything. Their baggage center is a NIGHTMARE. I wait on hold for over an hour each time only to be greeted by someone who couldn't care less about my issues. Every person has told me something different. It is beyond frustrating. Highly doubt I will ever see that bag again."
Pros: "The overall process was painless and the flight was cheap"
Cons: "Seats were very close to the seat in front of you. If you're over 6 foot 1 inch don't fly with them."
Pros: "Pleasant crew"
Cons: "No leg room, very uncomfortable"
Pros: "Friendly crew. Comfortable seats with enough leg room."
Cons: "Cold air blowing on our seats that apparently could not be turned off - we asked twice. Very crowded in terminal with several flights boarding at same time, didnt know when we were being called up and didnt know which line to be in- very confusing"
Pros: "Seats very hard to sit in for 5 hrs."
Pros: "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."
Cons: "We were crammed in with no room to move. no way to get comfortable. Seats not comfortable. Very tight space and not pleasant."
Pros: "Staff were courteous. No problem there."
Cons: "The plane was old and there was little leg room. Should retire it."
Pros: "Everything went well with this trip home, the service was helpful, knowledgeable and friendly. A real improvement from earlier Air Canada flights. Flights left on time, a bonus."
Pros: "Nothing. The only good thing was it was a direct flight."
Cons: "Why when the seats are so close do you allow the seats to recline. Maybe the flight attendants should be more interested in the passengers than selling stuff."
Pros: "Good flight everything was pleasant but..."
Cons: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."
Pros: "There was drinks but no snacks like cookies or pretzels. There was no form of entertainment on the plane The lines on the airport was way too long and it was overcrowded"
Pros: "The landing of the aircraft was second to none when we landed in Calgary."
Cons: "The seats we were sitting in were uncomfortable. There seemed to be a ridge near the back of the seat cushion and it was very uncomfortable for the entire trip."
Pros: "Boarding is very slow and disorganized. Plane was unusually noisy. Rouge seats are the WORST very little legroom even by economy standards."
Cons: "The way we were treated when we had to deplane because of mechanical problems. Air Canada spent little time looking for hotel rooms and told us if we can find one for ourselves they would be willing to give us up to$150 for the room if we saved our receipts. Where can you find a room in Phoenix for $150? You can't. The plane was suppose to leave 6:25pm . This was 9:00pm. No offer of food , drinks nothing. People were tired and hungry. Finally after a lot of complaining, that's when some us were given rooms they gave us vouchers for the hotels restaurant that was closed due to renovations. The agent was to,d this when they reserved the rooms but they lead us to believe there would be food there. We didn't get out until 2:00 pm the next day. And even that flight was late. I was exhausted when I finally reached my destination. I lost over a day of my vacation. I don't want to fly with Air Canada again!!!!!!!!!!"
Pros: "Polite and friendly crew"
Cons: "Connection was a hectic with staff sending up and down to get our boarding passes. TSA had short lines but long wait and a lot of attitude."
Pros: "Everything."
Cons: "The delay, but that was not your fault."
Cons: "No movies or muisc on the plane. No snacks to eat on the plan journey. No entertainment at all!!"
Pros: "Smooth flight,and all the rest was okay."
Cons: "My seat was damaged and it was hard on my neck,unable to rest it as the top part was jutting out."
Pros: "at least a packet of crisps with your drinks of juice and water"
Cons: "no movies and music-earphones"
Pros: "The pilot got us through some pretty heavy turbulence. Good job!"
Cons: "We were waiting in the plane for a couple of hours. They had us then disembark for half an hour and board again. I missed my connection. Air Canada needs to revisit the timetables from Toronto, all the transatlantic flights leave after 16:00, that creates long queues in the airport security and huge delays in cases like mine. I arrived 20 hours after my original flight because of this schedule. Additionally, they did not offer us any food, while the whole process took more than 10 hours. We arrived in Toronto at midnight local, when everything had already closed for the day."
Cons: "Air Canada ROUGE is very different than Air Canada :("
Pros: "The crew were very nice and helpful."
Pros: "Attendant was nice"
Cons: "run down cabin"
Cons: "Did not fly Air Canada from Phoenix to Toronto; flew much cheaper version "Rouge". Flight was delayed more than 40 minutes in Phoenix while cargo rearranged, making us late for connection in Toronto (1.5 hour layover initially). Stewardess told us we could make flight if we ran through airport, but when we got to the gate, we were told that we had been rescheduled on another flight 2 days later! Crew on flight did not tell us this. We did manage to get another flight to Frankfurt 2 hours later on Air Canada, then to Barcelona on Lufthansa, arriving 8 hours later than originally scheduled. Rouge flight had fewer amenities than Southwest and less legroom. Did not know what were getting when booked flight -Will never fly Rouge again!"
Pros: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Cons: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."
Pros: "Competent staff."
Cons: "Packed in."
Pros: "The flight attendants and pilots do as much as they can to mitigate a truly awful travel experience."
Cons: "There is nothing about the experience that can be recommended. The seat layout is cramped and awful, the entertainment options are half-baked. Even the food is several notches below what you'd get on a normal Air Canada fight. This version of the airline is a national embarrassment."
Cons: "Delays, delays, delays. :("
Cons: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."
Pros: "The crew was friendly but because of 5 flight delays we missed our connections in Amsterdam and got stuck in Houston for the night."
Cons: "The crew was friendly but because of 5 flight delays we missed our connection to Amsterdam and got stuck in Houston for the night. Because of this we were forced to pay for a hotel in Houston. I believe that we should have received some type of voucher for the huge inconvenience and waste of money"
Pros: "Easy check in and boarding, friendly crew, comfortable seating."
Cons: "No suggestions."
Cons: "Crew was really inattentive and service was poor to say the least. Very disappointing business class experience."
Pros: "Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages."
Cons: "Snack/food choices."
Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"
Pros: "Nothing"
Cons: "The flight was delayed."
Pros: "Timely departure"
Cons: "Annoying screaming 4 year old with his mom’s inability to control him. They sat in front of us. From Houston to Baton Rouge - attendant was too slow. Couldn’t get a cup of water to anyone except I am assume first class passengers. No notice. No apology. Disappointing!"
Pros: "The flight attendant refilled my ginger ale without me needing to ask. Smooth flight until we approached Denver. Always hit turbulence when landing in Denver."
Pros: "Nothing"
Cons: "Rude employees - never flying with United again."
Pros: "Crew was very friendly."
Cons: "Missing my flight."
Cons: "I didn’t not like being delayed an entire day because they had a problem with my wife’s name in the system"
Pros: "Pleasant staff"
Cons: "Multiple flight numbers for the same flight. We booked Lufstansa but we're on a United flight which had a different flight number. Checking in on line was near impossible. I will reconsider ever booking through Kayak in the future."
Pros: "In-flight entertainment Good leg space Comfortable seats"
Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."
Pros: "Good crew!! Entertainment screen not as good as SAS"
Pros: "Smooth flight"
Cons: "Nothing"
Cons: "Horrible customer service"
Pros: "Seats are not comfortable and it is hard to sleep on this flight"
Cons: "Seats, crew."
Pros: "I booked a basic economy seat & ended up on a small plane, that was fully booked. It had 2 seats on either side of the aisle but it was surprisingly comfortable."
Cons: "The flight was short so thankfully I didn't have to pay for entertainment. It's a loser move to make the customers pay for everything; luggage, food & entertainment on my international flights, I always go for the companies that try to make the passengers comfortable and I'm going to think the same way on my local flights in the future"
Cons: "There was a delay in boarding then another delay in getting off the ground because of stand bys getting on and off. Turbulence was bad and there was no announcement for it. Just a long bad flight! Lots of crying kids and babies!!"
Pros: "They were very helpful, but there was so much turbulence it made me really sick."
Cons: "Boarding"
Pros: "Ease and Comfort. Each terminal in our two-leg journey was modern, immaculate and simple to navigate. The flight and crew were outstanding; attentive and professional. Keep up the good work!"
Cons: "We just couldn't justify paying 16.00 so each of us could watch TV for two hours. We would have appreciated basic TV, in order for us to stay on top of the National/World news. We feel it is part of our best interest, as a country and world, to keep informed. Please allow for at least BBC to be viewed. For Free. Thank You."
Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"
Pros: "Seats have some good cush to them"
Cons: "I specifically bought carry on luggage that meets the standards so that I would not have to go baggage claim as it would weigh heavily on my schedule. As I stood in line and noticed all of the huge "carry on" bags more than 2 I was astounded when the flight attendant said my carry on would have to be loaded with the other luggage. When I offered my rebuke she scolded me and said the luggage would be there before me....how the hell is that supposed to happen? To make matter worse the flight "attendants" stopped serving half way and when they started again I got trapped by the bathroom and did not get back to my seat in time to enjoy a beverage....not that I was offered one."
Pros: "I'm glad I didn't get kicked off!"
Cons: "I did not like the boarding process and I had a fear of being kicked off."
Pros: "The updates I received on my phone for delays and change of gates was faster than the agents would/could announce."
Cons: "When workers were walking the aisle, it was hard to get their attention."
Pros: "The flight was on time. Boarding on and off was good."
Cons: "The in flight wifi doesnt allow streaming. It was lame and there was no free in flight movies. So other than sleeping or using an app to text there was nothing you could do. In flight wifi isnt worth buying."
Pros: "The flight was average. Nothing stood out bout what I liked."
Cons: "I didn't like that my seat didn't recline. The temperature was very warm. Boarding took an exceptional amount of time and it was chaotic as we all stood in group lines for long periods of time."
Cons: "I decided to take another carrier in the aftermath of United's terrible treatment of paid passengers/customers. United doesn't deserve my business (ever again)."
Cons: "Last row - very large man that should have needed two seats !"
Pros: "Everything"
Cons: "Nothing"
Cons: "Decent"
Pros: "Organized boarding"
Cons: "Economy is very cramped"
Pros: "Courtesy and helpful"
Cons: "I don't have any complaints"
Cons: "No entertainment"
Pros: "My morning started by finding out my flight was delayed an hour and I was in an immediate panic that I would not make my connection. An hour turned to 1.5 and I was sure I would miss my best friend's wedding. The flight attendants were put in a horrible position - a flight full of delayed pasangers and they had nothing to do with it. The attendants and pilot were SO accomodating and empathetic and assured me they were in a good position to make up time. Between your staff and the free directTV and the fact that I made my flight with 5 minutes to spare....my trip was saved!"
Cons: "Could have lived without the 1.5 hour delay...but it happens."
Pros: "Efficient crew, friendly service,"
Cons: "Delayed flight both ways. Free program wasn't watchable on my device because I didn't have their app downloaded."
Pros: "Very good service and great pilot"
Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."
Pros: "Flight times were accurate."
Cons: "As soon as we arrived to the airport, checking in was the biggest hassle. We were harassed by a guy working the ticket counter named Guilermo. He was EXTREMELY rude and continued to harass us and followed us after we checked in and we're already at the security check point. It's $25 to check a bag but if you check 2 bags their website says its $35 for both. We were charged $50 to check two bags. Even after Guilermo told both of us that they wouldn't charge us for the second bag to be checked. The guy that checked our bags was also extremely rude and clearly didn't care. Once we started boarding the flight several passengers had to check their bags at the gate because there "wasn't enough room on the plane". Not really sure how this was fair since we had just paid $50 to check two bags and were lied to about it when several people just checked their bags for free. We chose to fly with United because of the good deals they have on flights but after our experience I would MUCH rather pay more money and have a lot better customer service. We had such a horrible experience it almost ruined our first day of our week long trip. I'm. It really sure if it's obvious to the employees of United but traveling for most people is a very special occasion. This occasion happen to be a very special one to us as it was a family vacation and seeing family we haven't seen in years. The poor attitudes and rude demeanor from the United staff is all we could think about even after we reached our destination."
Pros: "The friendly and comfortable atmosphere!"
Cons: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"
Cons: "Super annoying toung boy who kicked my seat and slammed the tray table al ost the entire flight...obviously not United's fault."
Pros: "I got a super cheap fare for this short flight from PHX to LAX. Staff was courteous and the flight went smoothly from start to finish."
Cons: "Was unable to figure out the free entertainment offered. Was a short flight so I didn't really worry about it."
Pros: "The only positive was that the seat next to me was empty so I had a little more room."
Cons: "Flight attendants were unpleasant and plane was very dirty. My seat also felt sticky."
Cons: "Food"
Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
Pros: "Can't beat the ease of flying especially considering how quick arriving into Los Angeles verses driving"
Cons: "Delays due to presidential speeches"
Pros: "The seat was comfortable, the plane was new, and staff was friendly."
Cons: "Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless."

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Phoenix - Shannon Flights

Departure:

Phoenix (PHX)United States

Destination:

Shannon (SNN)Ireland

Return flight deals:

Shannon - Phoenix

Browse origins:

€743

Browse destinations:

€743