Connecting flight was cancelled
Everything was smooth and fine.
Cons: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Pros: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Cons: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Cons: "Ice is not carried on flights by RyanAir"
Pros: "Boarding was quick and tickets are very affordable."
Cons: "Seats do not recline. No place to charge phone. No WiFi."
Cons: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Pros: "Flight in the morning was changed by 3 hours making it impossible for me to get to the flight (Oslo Torp). Ryanair allowed me onto another flight (Yay EU 261) from the other Oslo Airport (Gardermoen) with a seat booked at no added cost. Customer service rep was fast and made the process very simple!"
Pros: "flight efficient and smooth, thanks"
Cons: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Pros: "Queue was long but still boarded quickly,"
Cons: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."
Pros: "No issues getting on flight pretty straight forward."
Pros: "Short flight and we arrived safely. Relatively inexpensive."
Cons: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Cons: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Pros: "Price, flight crew."
Cons: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Cons: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Cons: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Cons: "Delayed at Stansted due to Donald Trump"
Pros: "V efficient airport. Got through quickly and no rushing due to size. V pleasant staff despite full plane. Nice flight path over by Ireland’s highest mountain range on the departure. Also nice sunset on right of plane. All on time"
Cons: "Maybe enough seats for everyone after security but obv right for space"
Pros: "Nothing. They treat people like animals."
Cons: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Pros: "Low cost"
Cons: "Passengers treated like cattles. Not prepared at all"
Cons: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Pros: "Not much"
Cons: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Pros: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Cons: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Pros: "Cheap prices"
Pros: "It got me to Frankfurt, that’s it!"
Cons: "This flight was over one hour delayed, waiting in line to board with no information, after landing we took a long tour of the Frankfurt airport, meaning between landing and getting out of the plane was about 1 hour again and when I picked up my suitcase it was all broken! So not a good experience at all!"
Pros: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Cons: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Pros: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Cons: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Pros: "Cheap flights - that’s about it for the positives.."
Cons: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Cons: "Flight was delayed."
Cons: "Having to pay extra for everything!"
Pros: "Quick flight"
Cons: "Nothing free, not even a cup of water"
Pros: "The staff were friendly, the boarding crew clear and quick."
Cons: "Late take off, shouldn't happen for a regular short haul flight, meant I was too late arriving at my final destination"
Cons: "Staff at the check-in desk was rude and condescending."
Cons: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Cons: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Cons: "Hidden baggage fees and fees if you don't print out your boarding pass. Fewer Ryanair staff working the desk meant that the check-in line was monstrous. They don't automate, so they had to walk us down the hall to another office to check whether we had paid in advance for our baggage."
Cons: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Pros: "Fast efficient service"
Cons: "Some times cold crew"
Cons: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Cons: "Don't even get water on flight pretty cheap"
Pros: "So quick and easy"
Cons: "Shortage of seating in boarding area."
Pros: "On time"
Cons: "Hard seats"
Pros: "Excellent service from the crew and fantastic freshly brewed coffee"
Cons: "Please tone down the yellow in your planes"
Pros: "Great app"
Cons: "Boarding was manic and Kerry airport facilities poor."
Cons: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Pros: "The people in the flight was very nice and boarding with no problem at all. But that's about it"
Cons: "The staff is very nice and boring with no problem but my biggest problem was booking the flight so I set it up and it changed I was supposed to fly out of the Salvador Dali Rome . airport instead getting there to pick up my back from my first find out my flight was at another airport and having to rush to get there on time costing me more money than half the ticket. And then find out for what I said I guess you're my phone to have my luggage paid for it I had to pay for that and I didn't have enough cash on me. So the overall experience to get there with everything changed on my booking through kayak was an absolute nightmare. I almost missed my flight I almost couldn't get my bag on the plane and it would have screwed me on all the other flights and everything I had set up for the week. The flight itself is fine the landing sucked I mean really sucked and I've flown a lot of places I haven't felt that heavy of a jerk since I was in a race car taking a turn"
Pros: "I paid 45 euros just to check in."
Cons: "90 euros for one bag and check in process"
Cons: "Poor choice of food"