Pros: "Bought a seat 3 hours before check in and had a row to myself"
Cons: "Excellent Ryanair flight. 75% full. Very friendly crew."
Pros: "Flight got me home..."
Cons: "Tatty magazine/menu that was passed round passengers, unclear cabin baggage sizing and almost made to pay extra fee for something that fit!"
Cons: "Extremely outdated and old planes... they are goofy and don’t feel safe"
Cons: "More space, better air condition as way to hot on the plane. better drink service. Leaving on time and not 45 minutes later"
Pros: "Great crew. :)"
Cons: "Landing a little bumpy this time but overall a good flight."
Cons: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Pros: "While the movies choices were limited and the quality not that great, the price was not large either."
Pros: "Priced right."
Cons: "All snacks, drinks are for sale. Could at least offer a complimentary bottle of water."
Pros: "The crew and the timeliness of the flight."
Cons: "The level of comfort. Pretty terrible airplane seats, but are tolerable if you’re doing a short flight."
Cons: "Read the small print before. €55 to print the boarding pass because I did not do on internet !!! WTF This was my second and last Ryan Air flight."
Cons: "The passport check at Marseille is so poorly managed that they made nearly every passenger late and an elderly woman was humiliated as she had to climb under barriers. The response from the Ryanair representative? “You’re flying low-cost. What do you expect?”"
Cons: "We are senior travelers and were unable to check in early due to tecnology issues. So we we went to the airport early. We arrived a half hour before the check in deadline ended. There were not enough agents at the booth and we waited and waited. By the time we finally got service we were past the two hour deadline, and we were charged an additional 220 euros. This was not due to an error on our part. We want afull refund. If we donnot receive some sort of satisfaction, rest assured we will never fly your airline again. Nor will we recommend it."
Pros: "Cheap cheap cheap!"
Cons: "I find it incredibly ridiculous that a flight is half full and I’m deliberately seated away from my husband just so Ryan Air can make an extra £4 per seat. I get that they want to make money but that’s pushing it too far. I sat next to someone who was also traveling with someone else. That lady’s companion came back and told her the seat next to her was empty. By then everyone was already settled in. Is it really worth the £8 for two people? I’m sorry but that’s just petty."
Pros: "Efficient service that was on time. There was no food or entertainment but that was expected. I like how everyone cheers when we land!!"
Cons: "one hour delay and you stand up on the line for boarding"
Pros: "Great trip, right on time, plane was clean, colors are a little weird, guessing some one is a Michigan football fan"
Pros: "On time and cheap"
Cons: "No issues"
Pros: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded then and after this was the usual great Ryanair experience."
Cons: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded"
Pros: "Good airline food and beverage choices, great crew - as comfortable as any flight these days. Great value - would do again."
Cons: "Plane was dirty, boarding didn't have a good organisation, crew wasn't friendly."
Pros: "No panic"
Cons: "Bad job with customers. Sorry."
Cons: "Flight was an hour late without notice. I payed for selected seating and was not seated with my husband, I payed more for my luggage than the air fair, had to pay for water. Pushing for product sales. The most unrelaxing ride I have ever been on. And complicated checkin online."
Cons: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Cons: "Snack would be nice - does everything need to have a fee? My flight cost about $100, surely a small snack would be possible"
Pros: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Cons: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."
Pros: "There is a large lounge at the gate at Gatwick that the passengers could have been checked into prior to boarding commencing, but this was not used. Instead, A large queue was in place for over 40 minutes and once boarding commenced, as many were checking cabin bags into the hold, boarding took about 30 minutes, delaying the flight by 30 minutes"
Cons: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."
Cons: "No food no watet"
Pros: "Flight was good."
Cons: "Boarding area was completely full with no where to sit because there wasn't enough seats for the amount of people."
Pros: "In flight experience was great."
Cons: "First time flying RyanAir and didn't checkin before arriving at airport. We're treated extremely rudely and charged Euro 100. Had priority boarding but boarding was horrible."
Pros: "Fine, exactly what we expected. No frills, but no hassles either."
Cons: "Boarding involved a long wait standing in the sun on the tarmac."
Pros: "Flight was mostly on time, not bad after a security incident at Marseilles Airport"
Cons: "This was really cattle class. We were herded onto the plane, held in tiny pens, and herded off. But it was cheap."
Cons: "Flight was delayed for more than an hour"
Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."
Cons: "delayed staff could not speak french and barely english very noisy staff - stressed and not at all calm"
Pros: "Your APP does not allow you to check in and we were charged 50 to each person for writing the pass of hand tacking"
Cons: "A coherent response by RYANAIR to this email. Omarborjas1@gmail.com"
Pros: "Boarding was ok but was not organised very well at the gate Crew were friendly"
Cons: "Flight was late leaving Seats seemed cramped"
Cons: "The staff was very rude and the airline lost my bag even though it had to bright name tags on it. They minimal effort to find and now I'm abroad with nothing, thanks Ryanair!"
Pros: "On time flight"
Cons: "Walking through endless sales & loud music to get to airplane"
Pros: "I like the price!"
Pros: "although the crew had to make an unscheduled flight, they were very nice"
Cons: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Cons: "We had a delayed of more than 6 hours, and they didnt give us in the airport any cupon or something to get some food!!!! More over, they had not report us the reason of the delayed till we were on the plane."
Pros: "Plane was late and no reason given until we were sitting on the plane."
Pros: "Cost of the ticket but then...,"
Cons: "We could not print the tickets. Called Ryan they said just print at the airport. We arrived 2 hours before our flight and were told go back to the machine, and print tickets. We were charged 15 euros x 6 tickets. The agent said, "you should have been here 3 hours early to avoid the charge." Probably will not fly with them again. Why wouldn't they mention this when we sat on hold to tell them we could not get the tickets to print??"
Cons: "Suitcases took ages to come out!"
Cons: "Very poor customer service. Did not have clear guidelines on check in process and was obliged to pay at airport."
Pros: "Good price, but no food. That's OK"
Pros: "It was a direct flight."
Cons: "The seating arrangements were not respected, and the crew did not help. Everyone chose different seating, and as a family trying to seat together, it was very challenging. This flight was not worth any of the savings, and based on our experience, we will try to avoid Ryan Air in the future."
Pros: "Started pretty decently even though the waiting room after customs was hot as hell. Boarding went pretty smoothly. As we were about leave, almost on time, cabin crew had executed security precautions and measures, we were suddenly informed by cabin crew we had to wait for other passengers after all that were initially held up for security issues. Even though pilot was told to leave without them, it seems pilot decided to wait for these passengers after all. Cabin crew said 'it seems it will only take 5min' it actually took 1h20 til we actually left and took off. No update whatsoever during that 1h20. Anyways, I understand we don't pay much for these flights therefore shouldn't expect much from your company but man, communication is key. Cabin crew was very poor in communicating, and I believe pilot took a poor decision waiting for these ppl"