Cons: "Provide power outlets at seats."
Pros: "The crew was ok. They seemed really hectic between Heathrow to Rome."
Cons: "The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok."
Pros: "Crew and agents very friendly and helpful."
Cons: "BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments."
Cons: "Our luggage was lost and the flight was 1.5 hours late."
Pros: "Crew was friendly and professional, food was quite good as far as airlines go, chicken korma not bad at all."
Cons: "The premium economy seats are hard, and you really notice that on a long-haul flight. It was at least spacious and offered a reasonable degree of recline. WiFi was expensive and unreliable."
Pros: "plane empty, speedy boarding."
Cons: "At least soft drinks should be free of charge."
Cons: "Group boarding was chaotic"
Pros: "On time, smooth and professional. Didn’t have food or entertainment so can’t rate those."
Cons: "I was travelling as a connection following a long haul flight from Australia and was desperate for a cuppa but had no money or English bank card and didn’t want to incur huge fees to use my Oz card so was disappointed there was no complimentary drinks."
Pros: "On time."
Cons: "The dinner menu was ok. I didn’t like the breakfast at all."
Pros: "I liked that it was a short flight."
Cons: "I didn’t dislike anything about the flight."
Pros: "The crew generally is kind and patient. This older aircraft had new seats installed."
Cons: "BA now doesn’t even provide you with a glass of water or peanuts for free. Everything is buy on board like Easyjet or Ryannair. Entertainment is non-existent as are any type of power outlets. Seat pitch is very tight."
Pros: "It was a short flight but everyone was proper and professional, as I like!"
Cons: "Nothing really"
Pros: "Nothing This is not what i wanted on an international flight ."
Cons: "i Had arrived early and was seated properly... however they held the plane over one hour delay to help late passengers ... this made problems with the connection flight .. they sent us to the wrong terrmknall and lost our luggage.. I feel like this was planned so they could sell out seats at a higher price last minute Fix all the above Call me to make this right"
Pros: "Crew was extremely nice"
Cons: "Felt packed in like a tin of sardines. Extremely uncomfortable flight."
Pros: "They Charged Exec Platinum for water"
Cons: "That they Charged Exec Platinum for water"
Cons: "I felt that I was treated differently because I am American."
Cons: "Everything was for sale"
Pros: "Everything else"
Cons: "A 30 minute delay in taking off caused by de-icing."
Pros: "Love BA airlines. Just be on time get on the plane and they will get you to where you want to go."
Pros: "Food and entertainment are not applicable for this flight as it is too short to need this anyway"
Pros: "How efficient, professional and pleasant the captain As well as cabin crew were."
Pros: "Overall an outstanding experience. Staff is attentive and cheerfully accommodated people throughout the flight. No request was denied as far as I could tell."
Cons: "We had a 2 hour delay on our flight from Heathrow to LAX. That being said it was during the most severe cold front to hit North America and counterparts flying with connections in some of the hardest hit town had delays of 24 hours or more."
Pros: "Everything was efficient and on time. The crew was pleasant."
Cons: "The extra baggage charges made this not economical."
Cons: "queing; crampped seats"
Pros: "Crew was professional and good, as usual. Plane was clean and as comfortable as economy class can be."
Cons: "I guess a hazard of being toward the back, but they were running out of food choices. It was still pretty good. Also, my entertainment screen was working only so-so."
Pros: "As always very police cabin personal and the flight was on time."
Pros: "No frills 2 hour flight. Comfortable and I slept the entire way."
Cons: "Boarding could have been a bit more seamless. Was very disorganized."
Cons: "Tight seating. Outdated entertainment technology. Inconvenient food packaging for such tight seating environment. First time flying British Airways; for no particular reason, I expected better."
Pros: "Comfortable flight with personal entertainment screen. Also had an extra seat next to me to spread out!"
Pros: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Cons: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"
Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Pros: "Good seats, good attention to the kids prior boarding."
Cons: "Language with the personnel was a minus. An experienced flight attendant uttered "Jesus F..... Christ" - as a reaction to people getting up before seatbelt signs have been switched off seems fair, the wordage is unacceptable from an airline that ought to be a pillar of decency."
Pros: "Crew was polite, helpful."
Pros: "Comfortable cabin pleasant crew. On time."
Cons: "BA charges for everything even water."
Pros: "Crew was very helpful with an issue I had with my second flight"
Cons: "No complementary snacks"
Pros: "The crew."
Cons: "No leg room"
Pros: "Boarding was exceptionally well-handled. Boarding passess/passports were checked prior to entering the boarding area and seating started when people came into the boarding area so passengers were finltering onto the plane immediately without the first calls for priority passengers."
Cons: "Short flight, not much to notice or complain about."
Cons: "the fact I had to 464 pounds robbing b"
Pros: "Good economy flight from Heathrow to Madrid. Would recommend!"
Cons: "The fact that even water is for purchase is disgraceful"
Cons: "It never happened as I was rerouted through Dallas/Fort Worth"
Cons: "like all the other airlines you get nickelled and dimed to death"
Pros: "The crew were awesome-very polite, friendly and helpful! Food was also excellent."
Pros: "The agents and crew were exceptionally friendly and helpful. The boarding was timely, the crew was very friendly. The service was exceptional. The only issue was seating, too cramped. I am 5'11"and weigh 135. I was uncomfortable in my seat. My husband was uncomfortable in his seat. This made a 9 hour flight rough. The crew, food and entertainment were great, but the seating made me think twice about flying to Europe on British Airlines in the future."
Pros: "That the flight was not full and empty seats to stretch out your legs"
Cons: "The movie selection was poor. Sat near crying baby and autistic kid very unpleasant. Should have section for family and kids and a way to alert other passengers of young children seating."
Cons: "We purchased tickets months in advance. We were unable to check in online ahead of time so they put us on standby. We were informed by the airline that they overbook 20% - always. I purchased a seat on that flight, I should have been guaranteed that I got it. Being unable to check in early should not be a cause to bump us."
Pros: "We were in coach. They would not allow us to take any water on board the plane unless we were in business or first class. Really wierd. This was a night flight, so we slept most of the way.."
Pros: "Complimentary beverages with a lovely snack box and comfortable economy class seating on a short flight were higjlights"
Cons: "The link-up to the connecting flight was confusing. The arrival gate changed. We were direct to board a bus which took us away from the terminal where we arrived back to the scheduled terminal. We then had to take a bus back tot the original terminal to catch our departure. We were then directed to go directly to the gate. We had no chance to shop or dine at the supposedly beautiful Heathrow. Instead, we were given a tour of the facilities' bowels."
Pros: "Bought a seat 3 hours before check in and had a row to myself"
Cons: "Excellent Ryanair flight. 75% full. Very friendly crew."
Cons: "Poca informacion en el aeropuerto de Kopenhage."
Pros: "Crew members were friendly."
Cons: "The long queue even if one had priority seating."
Pros: "Great crew. :)"
Cons: "Landing a little bumpy this time but overall a good flight."
Cons: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Pros: "While the movies choices were limited and the quality not that great, the price was not large either."
Pros: "Horrible check in service. Offensive people."
Pros: "Good flight and cabin service - on time."
Cons: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Cons: "Badly delayed with no explanation. Never flying RyanAir again."
Pros: "Late departure, easy checkin, waited 10-15 minutes after landing for ground crew to have stairs for us to exit plane."
Cons: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."
Pros: "The flight was good"
Cons: "Copenhagen airport very chaotic with boards not displaying the right information and incoming passengers mingling with those leaving"
Cons: "Instructions for Non-EU boarding pass we’re unclear. Suggest free water."
Cons: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."
Cons: "Gates announced too late"
Pros: "I was allocated an emergency exit seat, luck of the draw. It was the only flight left going to the UK following the extreme weather in CPH and UK."
Cons: "No tables in the seat backs! Gaudy decoration and plastics that had clearly been designed to be hard to damage. It felt like a kebab shop in a rough area or the custody area in a police station."
Cons: "Bad pilots, lending very harch. Bording paniking"
Pros: "The flight itself was ok. Good landing by the pilot in stormy conditions. Thank you!"
Cons: "It's the booking process and all the hidden ad-ons that will deter me from flying with Ryanair again. I paid CAD $130 for a seat plus $60 for a checked in bag (all together $190),a very expensive price to pay for a "low cost" no service airline. Your boarding pass printing fees and very early check in fees are very silly. Many better low cost airlines out there."
Pros: "Great trip, right on time, plane was clean, colors are a little weird, guessing some one is a Michigan football fan"
Cons: "There was a group of about 6 passengers that were very drunk before they got on the plane. I could hear that they were asked on their way through security 'how drunk are you?' which they announced loudly to everyone. They were shouting on board. They were still sold alcohol by the crew who did nothing to quieten them down. As usual the flight was late (around an hour by the time we actually got to the terminal)"
Pros: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded then and after this was the usual great Ryanair experience."
Cons: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded"
Pros: "The seats were comfortable and boarding was easy. I thi k u should atleast give free cup of water or tea when its winter to your guests. Nothing more. I think its a bit mean not to aleast offer a free cup of tea or water."
Cons: "Not being offered a free cup of aleast tea."
Cons: "Flight was an hour late without notice. I payed for selected seating and was not seated with my husband, I payed more for my luggage than the air fair, had to pay for water. Pushing for product sales. The most unrelaxing ride I have ever been on. And complicated checkin online."
Pros: "Staff is ok"
Cons: "Flight delayed more than 1.5 hours. We were seated apart."
Pros: "There is a large lounge at the gate at Gatwick that the passengers could have been checked into prior to boarding commencing, but this was not used. Instead, A large queue was in place for over 40 minutes and once boarding commenced, as many were checking cabin bags into the hold, boarding took about 30 minutes, delaying the flight by 30 minutes"
Cons: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."
Pros: "Crew were excellent"
Cons: "The flight was late and we were kept on plane in London while stairs/doors were provided. Detracted from good experience"
Pros: "Nice, not that noisy"
Cons: "Other passenger a bit loud"
Cons: "Felt like it was a scam as I thought I was checked in with the printed out paperwork that said in big font that my checkin was completed. Then heard a fellow traveler on the plane that that's what you do. Then we heard a singer in the local pub sing about it which made me think I was not the only one. Bob Corbett"
Pros: "We arrived"
Cons: "The delay of one hour The slowness of boarding and unboarding"
Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."
Cons: "Comfort in Ryanair flights are just terrible!"
Pros: "The price is really the only positive thing I can say about this particular flight."
Cons: "The seats were tight and dirty. There was no entertainment what so ever. None of the refreshments were complimentary including tea and coffee. The crew did not create an atmosphere of hospitality (lots of audible gossip in the back of the plane). Finally, and this may have not been avoidable, but the landing was so hard that many of the passengers, including myself, experienced neck and back pain afterwards."
Pros: "Everything went fine, boarding was super fast and efficient."
Cons: "Having a flight a bit later would be good, but besides that everything was fine."
Pros: "The board crew was very friendly The flight left on time"
Pros: "I arrived at the airport at the last minute, and the staff was very helpful ensuring I get onto the plane on time."
Cons: "I confirmed and booked online to avoid the fees, however they did not show it in the system. They confirmed I had paired for a new such but still charged me. My bag was overweight and I have to pay a small fortune for that. I was instructed to contact their customer service to get the bill taken care of."
Pros: "Nice people. easy. Empty flight"
Cons: "I want free peanuts or cookies or something even free water please I paid a lot and I can't even get free peanuts?!"
Pros: "We got to Rome"
Cons: "Ryan was located at the farthest location away from the entrance in terminal 2. Then the gate was completely on the other side of the airport. 20 walk / run actually. We almost missed the flight, which boarded outside in the rain."
Pros: "Fast. Clean. Cheap. Easy."
Pros: "price, though am told that Easy Jet is just about as inexpensive - reminder - the only thing you get for the price is a ticket, the seat costs additional money! Everything else costs money, including water......on the bright side - it's not a pay toilet on the plane!"
Cons: "baggage weight limit--lower than all other airlines, no water, no food, waiting line to board (minimal at best seating), cramped seating on plane, extreme difficulty with online check in, really long walk through terminal with no water - places to buy or drinking fountains,"
Pros: "Cost: 35Euro!!! Confortable enough seats, nici crew. Top bad, Ryanair and similar, do not operate in USA..."
Cons: "The weather! Just kidding..."
Pros: "Very comfortable ride and great inflight service"
Cons: "Poor organization during the boarding time."
Pros: "Ryan Air's prices cannot be beat! The low cost to fly has made it possible for me to travel around Europe the few times I have visited. I have never been stopped for my carry-on luggage *knock on wood*, which I'm sure may have been slightly over the limits, and it has been greatly appreciated. Very friendly crew, and relatively painless boarding process."
Cons: "The ability to check in online SOUNDS like it will save time, but this is my third Ryan Air flight where I have stood through the line to get my documents checked, been approved, and then gotten all the way to security where I have been told my boarding pass won't scan. If anyone is reading this, I would suggest checking in online, and then just having them print you off a boarding pass at the desk. That boarding pass will for sure scan once you get to security, and will save you the hassle of getting in line twice!"
Pros: "Everything was very nice:"
Cons: "No thing for this flight, really."
Pros: "Because Ryan air is a budget airline they have extremely strict restrictions regarding your boarding pass. One in the 21st century might think, ill download my pass online, or to my phone, or even a kiosk in the airport. Be aware few of these are actually feasible options for americans traveling within the EU and may cause you to miss your flight."
Pros: "As expected for a low fare airline!"
Cons: "Not from Ryanair, but Copenaghen Airport is a disaster! More than 1.5hrs to pass the security checkpoints and once you get there you realize that only 50% of the checkpoints were opened in peak season."
Pros: "Best to prepare for them being strict, but they were generous with us and let some things slide that were a few lbs over weight limit. We appreciated it, esp travelling with kids."
Cons: "Of course we missed having a movie, but for the price , not bad at all"