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Pros: MCR airport Mert & Greet parking was smooth and efficient.

Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Cons: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow

Pros: Friendly hostesses

Cons: Flight was delayed 3 hours

Pros: Price was good

Cons: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Pros: The original price

Cons: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Pros: Nothing

Cons: Pay for all, it's ridiculous for the price of the ticket

Cons: chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight...

Pros: It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you

Pros: Straight check in and boarding process. Even the flight was delayed we arrived on time

Cons: No food offered for free. No even water offered

Pros: Nothing

Cons: Weight limit and fees for cabin luggage is excessive. I had to pay twice for priority bording so I could bring my carry on and then they tell me it does not fit the required size. Never again I’m flying RyanAir and ever coming to France.

Pros: It all went smoothky

Cons: N/A

Pros: The flight was fine, we arrived safely.

Cons: All the “sales pitches.” Hard landing.

Pros: Nothing, DO NOT flybw this airline

Cons: They charged me 220 pounds at the counter for boarding passes

Pros: Busy but efficient

Cons: Waiting too long for baggage

Cons: I paid nothing for my bag going to Dublin and had to pay 10€ coming back. WHY???

Pros: No delay

Pros: The flight crew

Cons: Checking in had insufficient staff to deal with the new baggage policy. This is purely another money making scheme and not anything to do with the customer experience. Not only are there additional costs to baggage but also because of queues was insufficient time in duty free had to purchase food on the flight, no doubt part of Ryanair profit makeing scheme. Flight was still delay 30mins

Pros: The flights were on time and everything was very organized.

Pros: On time great service

Pros: We got there eventually

Cons: No updates on why we were late. Then checked us in after the time of them posted delay just to make I stand 20 minutes outside in cold enough temperatures that you can see your breath. Why bring us outside? Ryanair is horrible

Cons: Der Preis alles muss extra bezahlt werden

Pros: The flight itself was good.

Cons: The only thing that I felt was not appropriate was that they made me check in my carry-on at the gate. Apparently, the airline requested 55 passengers to check their carry-on bags...but they just selected the first people who were closest to the gate. I purposely did not check a bag because I had limited time to make a train connection at my final destination, plus I had to go thru customs and I knew that in itself would be time consuming. I explained this to the airline staff, but they did not care. I think they should have first asked for volunteers; and if still needed, then randomly select people to check in the carry-on. Also they only were making people with the “suitcase” carry-on to check them in....anyone with a duffle-looking bag was not even bothered. Luckly, I’m mange to make my train connection, but I was running to do this...not fun at all.

Cons: bumping and no coffee

Pros: Good vegetarian meal. Great price.

Cons: Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again.

Pros: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Cons: I like Kayak. But am very concerned about booking through in the future with this treatment.

Pros: Food

Cons: N/a

Cons: No entertainment, either video or audio.

Pros: The crew was generously serving me and the price was more reasonable than any other.

Cons: I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available.

Pros: Clean plane, nice crew

Cons: No entertainment at all

Pros: No hassle

Pros: Really disappointed

Pros: I got an email from Kayak letting me know that my flight was delayed from Shannon to Stansted I received the email at approx 23:00 the night before the 07:00 morning flight The email told me the flight was 3&1/2 hrs late Ryanair let me know at 0750 on the day 10 mins before take off A joke So thank god for kayak what an app Brilliant keep up the good work 3rd Jan 2019 flight FR102

Cons: Ryanair would have let me stand around for 3 1/2 hours Then told of the flight problem Thanks Kayak

Cons: The flight attendant was actually reading from the shopping catalogue.. it was actually annoying and I couldn’t relax during the flight.

Cons: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Cons: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Pros: Good standard Lufthansa service

Cons: Economy seats are too cramped, in comparison to the other airlines

Pros: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Cons: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Pros: Did not have A chance to fly this route.

Pros: Not a lot.

Cons: Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault.

Pros: On time and pleasant service .

Cons: The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel.

Pros: In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good.

Cons: Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress.

Pros: Nothing!!!

Cons: Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it.

Cons: There wasn't food or entertainment. Might want to add NA as an option in those categories

Pros: I would def use this airline again.

Cons: The only issue was they’re weren’t any outlets to charge your phone or laptop

Pros: We got to Amsterdam on time

Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty

Pros: The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable.

Cons: Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy.

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Pros: MCR airport Mert & Greet parking was smooth and efficient.

Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’