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The seats are so close that you have 0 room to move. Not acceptable for an 11 hour flight.

Easy process you definitely need 3 hours to get on board from Fuminchino airport

Very quick flight, efficient boarding, and clear and thorough instructions and attention from staff.

Amazing, not too crowded, great temp and the meal was good

The crew was good. The flight was not overly crowded so we had some additional space.

First time flying airline. Great experience. Clean plane, comfortable seating, great service.

They lost my bag so that is unfortunate.. still waiting for it

Didn’t have requested food and seats could be more comfortable.

Flight attendants on this flight were very lovely. Hot food was terrible. Canned wine felt elevated and was GOOD. The aircraft was overall not very clean. Although this one was much more cleanly than the flight from Pisa. Pilots were great & landings felt smooth and safe. As I mentioned in my last review, this was my first time flying aer Lingus in many years and I cannot say I will be rushing to book again. This airline needs a real facelift.

There was a very drunk and disruptive passenger who was on the plane, right behind me. He was already drunk before boarding but was still let on the plane. He kept kicking and hitting the back of my chair the entire flight. It was an early morning flight and had zero rest on that leg

I liked that the queuing was very quick and boarding was easy

Smooth flight. Plane could have been cleaner, but passengers should dispose of their rubbish properly rather than leave to others to clean up after them.

Boarded and sat on plane for 3.5 hours before taking off, Updates infrequent and no refreshments offered.

Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one

Miserable staff did not want to be there. Very poor atmosphere boarding. Then just basic flight.

Good service for a budget trip. No problems at all

Largas colas para el check-in, por seguridad, sin explicación, el equipaje de mano pequeño tuvo que pasar a bodega,

Booked through you used Kiwi who did not complete checking in until 24 hrs before departure when the check in was available 48 hrs before hence we sat separately. I will not be using you again.