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Pros: Excellent crew support for traveling with a wheelchair.

Cons: Food and entertainment.

Cons: Punctuality. I landed over 2 hours late

Cons: Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight.

Pros: The food was great—snacks, meals, drinks—all complimentary!

Cons: There were a couple of flight delays. Other that that, I love Lufthansa.

Pros: Crew was amazing and seats were comfortable.

Pros: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Cons: See above. I will only buy further tickets directly from airline

Cons: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Cons: Chairs are small

Pros: Service with a smile and a more humane approach would be good

Cons: Same hygiene and quality standards across flight on all sectors

Pros: Got 3 seats so I could sleep

Cons: everything ok

Pros: Crew was courteous and friendly.

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

Pros: Information easily available staff friendly

Cons: The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit

Cons: Direct flights to and from South Africa to USA not via Middle East

Pros: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Pros: Service

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

Cons: Free WiFi

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: Nice seat I got.

Cons: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Cons: First time in my life that the airplane food was cold. There also was no in flight entertainment.

Cons: Business class should hv full flat beds

Pros: Service with a smile and a more humane approach would be good

Cons: Same hygiene and quality standards across flight on all sectors

Cons: Poor service Not adhering to time Very bad air conditioning

Pros: Crew are good ,seats were more than ok

Cons: Better seats and headphones to listen to the intertainmen system

Pros: Excellent service for affordable price

Cons: Flight was delayed

Cons: It was a very long flight and the leg room is too small especially for a very tall person.

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Pros: Crew are good ,seats were more than ok

Cons: Better seats and headphones to listen to the intertainmen system

Pros: Crew was awesome.

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: Excellent service for affordable price

Cons: Flight was delayed

Cons: Not having to wait 3 days for my luggage

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Cons: Old aircraft rickety seats

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: food is amazing

Cons: seat is outdated, but new seat for biz is coming very soon

Cons: Free WiFi

Pros: Amazing crew. Great food

Pros: Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks.

Pros: Excellent service for affordable price

Cons: Flight was delayed

Cons: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

Pros: Chem-in

Cons: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Cons: Free wifi

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Cons: Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good.

Pros: Yes

Cons: Seating

Pros: Nothing

Pros: Everything

Cons: No need for improvement

Cons: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: Short flight

Cons: Being on time

Pros: No issues

Cons: Everything is good

Cons: I had no vegetarian dinner

Cons: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Pros: Amazing crew. Great food

Pros: Everything.

Cons: Nothing.

Pros: Love love love this airlines! I wish the US carriers were like this!

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

Pros: NOTHING

Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.