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Our flight delayed, due to the incoming flight arriving late from Paris. AF caused us to miss our connecting flight, also booked through Air France directly. They couldn't accommodate us until later that night, and we had to be in AMS earlier than that. They won't do anything else to help us and wanted to charge us more money to rebook us too. Not great service, since it was all their fault.

The check-in at the airport was smooth and helpful. There was a delay due to some issue. The good regular but the staff very attentive.

Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.

Seats! The eternal problem in economy. They are like stones!!

I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.

Everything is good except the seats are tightened no rooms for the legs,

The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.

The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.

They lost my bag and I still have not received it

Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet

We had a connection flight in Toronto and the checked bags didn’t arrive to the baggage claim area 1.5 hours later- this caused us to miss our flight because of the delay. I called Aer Lingus to see if they could help, but since I booked it through a third party on Kayak, they said they couldn’t help. Are you able to help with this? We needed up getting a hotel and renting a car for the solution.

I didn't know if the plane was even go And the plane shook like it was from the same era as Indiana Jones

We traveled with my 90 year old mother and she was well cared for by everyone from the wheelchair attendant to crew. Greatly appreciated!

Very comfortable flight. Great service, food options, and entertainment options. With Wi-Fi!

On time departure and arrival at LAX - good inflight entertainment - all basic seats on every airline right now begin to feel small after 10 hours!!

I was pleasantly surprised. I've never flown this airline and the seats were comfy, I couldn't select my seat but luckily got aisle and was able to comfortably sleep the whole trip except when they came around with an in flight free meal, drinks then snack at the end. I'd fly with Aer Lingus again. The only annoying thing is you had to pay for WiFi for different hours of usage but luckily I didn't need it

The embarkation at Dublin was a kin to a Ryanair approach, in other words a circuitous and cheep access

The delay was very discouraging--- having to wait in the airport during the heat wave after a long flight from the US was a challenge.

No entertained. food and beverages were not complimentary. they lost my checked luggage which made my 10 day vacation unpleasant.

I would face like to have more selections for entertainments overall it was very good. .