The seat in front of me seemed to have extra reclining, which made my seat tighter. I couldn’t see my movie properly when the other passenger was reclined. Food was OK, but there was a long period without food, considering it was a day time long flight.
Our flight delayed, due to the incoming flight arriving late from Paris. AF caused us to miss our connecting flight, also booked through Air France directly. They couldn't accommodate us until later that night, and we had to be in AMS earlier than that. They won't do anything else to help us and wanted to charge us more money to rebook us too. Not great service, since it was all their fault.
The check-in at the airport was smooth and helpful. There was a delay due to some issue. The good regular but the staff very attentive.
Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.
Seats! The eternal problem in economy. They are like stones!!
I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.
Everything is good except the seats are tightened no rooms for the legs,
The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.
The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
Amazing, not too crowded, great temp and the meal was good
The crew was good. The flight was not overly crowded so we had some additional space.
First time flying airline. Great experience. Clean plane, comfortable seating, great service.
They lost my bag so that is unfortunate.. still waiting for it
Didn’t have requested food and seats could be more comfortable.
Flight attendants on this flight were very lovely. Hot food was terrible. Canned wine felt elevated and was GOOD. The aircraft was overall not very clean. Although this one was much more cleanly than the flight from Pisa. Pilots were great & landings felt smooth and safe. As I mentioned in my last review, this was my first time flying aer Lingus in many years and I cannot say I will be rushing to book again. This airline needs a real facelift.
Everything went extremely smoothly! They boarded by groupings of seat numbers starting from back to front. All staff very helpful and accommodating. Food and beverage plentiful and good.
The delay was very discouraging--- having to wait in the airport during the heat wave after a long flight from the US was a challenge.
No entertained. food and beverages were not complimentary. they lost my checked luggage which made my 10 day vacation unpleasant.
I would face like to have more selections for entertainments overall it was very good. .
