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Top 4 airlines flying to Kolkata
Scores according to KAYAK customer reviews8.3
Qatar AirwaysOverall score based on 10902 reviews
8.3Boarding
8.2Comfort
8.6Crew
8.3Entertainment
8.0Food
Pros: "So welcoming and so caring"
Cons: "Food"
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Cons: "Internet connection at airport and lounge is not good"
Pros: "Very attentive and efficient"
Pros: "Great crew!!!"
Cons: "Nothing"
Pros: "Entertainment was good. Crew were fine."
Cons: "Food was terrible."
Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Pros: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Cons: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Cons: "Seat comfort"
Cons: "Need to improve wheel chair service at Doha."
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Cons: "Will fly in a bit.still in Qatar airport waiting for my flight"
Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Cons: "I didn’t like the spicy food"
Pros: "Food and flight attendants were excellent in Business Class"
Cons: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Pros: "On time, fairly good food, good entertainment system."
Cons: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."
Cons: "Leg rooml"
Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."
Pros: "Older plane Older entertainment system"
Cons: "Older plane Older entertainment system"
Cons: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pros: "Flight was on time"
Cons: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Cons: "Seat to LA was broken"
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Cons: "Everything was disappointing"
Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."
Pros: "Exceptional service!"
Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Cons: "Out dated inflight entertainment system"
Pros: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "Food was good. Service was great. Bathrooms were clean. Refreshing experience."
Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
Pros: "service, cleanliness"
Cons: "seats too narrow, but understandable"
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Crew was great"
Cons: "Out of mango juice and the plane was too old."
Pros: "Punctuality"
Cons: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Pros: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Cons: "Suggestion: I think it is better if all the children and their parents/ care takers are provided priority seats in front. This will reduce unnecessary annoyance caused to other passengers on long flights and at the same time enhance the experience of the children and their care takers if special attention can be devoted to them."
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."
Pros: "Entertainment"
Cons: "The crew has no control over passengers. Specifically, it is the cabin supervisors responsibility to maintain order on the flight. Everyone before boarding, during boarding and during the flight kept sitting in incorrect seats, no boarding passes checked. Felt like a zoo on the airline. Very disappointed."
Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"
Pros: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Pros: "boarding was okay"
Cons: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Pros: "Good boarding. They do their best to make sure their passengers will be able to board the aircraft smoothly. Crew members are quite attentive and helpful."
Cons: "When making a review, I make comparisons with other airlines. I was expecting that Qatar Airways would be better than Emirates. It is my first time to fly Qatar airways, just to see if it's worth flying with this airline since it was the Best Airline in the world for 2015. But Emirates improved so much better that they overtaken the throne of Qatar Airways.. When you promise 5-star comfort and luxury, it should be what is promised.. Key points: 1.) Beverages should be served more than just twice during this 9 hour flight. It's a bit sarcastic that you flash a reminder on the screen that says "Keep Hydrated" but beverages were served only twice. I always had to ask for 2 glasses of water, overall 4 glasses of water on this 9 hour flight. And I can say that I got dehydrated. 2.) No hot towels for sanitary before food is served. I had to go to lavatory, wash my hands and put some alcohol before eating. Which is kinda hassle.. Sanitary is very important. 3.) I spent 8 hours layover in Doha before my flight to Milan. No complimentary meal. (Emirates provide complimentary meal if I have long layover in Dubai) 4.) I don't know if it's due to bad weather, but this flight, QR 933 was the roughest flight I have been on, not just short turbulence but long hours, maybe 3 hours. I was so dizzy and couldn't sleep. I signed up on privileged member club because I'm looking forward that Qatar would be the best choice for Airline. This review is just one of many reviews that should be looked at. Considering that you should continuously develop and aim to bounce back on the top. Do not settle for "okay", do not settle for second spot. Be the best, and compete for the first. Thank you for a safe flight. I'm looking forward for another flight with you. -Jerson Belir, first time flyer"
Cons: "Nothing"
Cons: "Seats were bunched up together with cramped up leg room."
Pros: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Cons: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Cons: "-Seat comfort - stingy with morning coffee -terrible departing plane"
Pros: "Great seat with extra legroom, very attentive cabin crew."
Cons: "Boarding"
Cons: "The guy on the second flight was a bit creepy"
Pros: "Nothing"
Cons: "Customer service. My spouse was very sick we couldn't go and they wouldn't help us"
Pros: "Good check-in experience."
Cons: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."
Pros: "Nothing. Will never fly with emirates again"
Cons: "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
Pros: "Alexandra is just not a pretty face."
Cons: "I should have got a premium economy, my section was too cramped."
Pros: "Crew was amazing"
Pros: "The food was good, good intertainment options"
Cons: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Pros: "Food Staff Service Aircraft"
Cons: "Nothing"
Pros: "Personalized service"
Cons: "Sound kept going of on movie"
Cons: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."
Pros: "The size of seats , the food and the service"
Cons: "The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume"
Pros: "Crew were helpful & friendly."
Cons: "No vegetarian food."
Pros: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Cons: "Nothing"
Pros: "Smooth flight"
Cons: "The food"
Cons: "Ec`1``"
Cons: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"
Pros: "Comfortable, great food"
Cons: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."
Cons: "Delay"
Pros: "The journey ending"
Cons: "The length of travel!"
Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"
Cons: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Pros: "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
Cons: "Food is not as it used to be. Need to bring that old taste back."
Pros: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Cons: "Nothing."
Pros: "The aircraft (a 777) and the on-board amenities and service."
Cons: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
Pros: "I like the food and entertainment options"
Cons: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Pros: "More legroom in economy class for the 10 hour flight between Newark and Athens."
Pros: "Great crew good food"
Cons: "Crew was not really engaging with a smile. Seemed like they were avoiding longer conversation or even eye contact."
Pros: "Great staff from checkin to service On board"
Cons: "Food - wine poor too"
Cons: "Broke my bags."
Cons: "I did not get the seats I selected when booking"
Pros: "Perfect from A to Z. Special thanks to the hospitality staff .. absolutely amazing service everywhere you go.. everyone is a VIP when you travel on Emirates regardless of your ticket type."
Cons: "The business lounge was full - couldn't find any place for my kids to sleep .. all rest areas and big sofas were busy. I paid money to get in the lounge because our flight was late and the kids were tired (I was traveling with two kids), but unfortunately I paid a lot of money to get in the lounge but couldn't find them proper resting areas."
Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Pros: "Seat comfort"
Cons: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Pros: "Large room between seats in economy such that I could sit comfortably with my rather long legs"
Cons: "Checkin process takes long"
Cons: "The terminal was freezing and the plane was freezing. I asked a flight attendants if she could adjust the thermostat but she said she couldn't. Then they came around selling blankets. After all the inconveniences the least they could have done is give them for free Ni had to pay $10 for two flimsy blankets. Is that why they keep the a/c so cold? Disgusting."
Cons: "I arrived only 10 minutes late to the initial check-in (even though many other carriers do not close the flight as early at Entebbe) after not being told the close time. I was then charged $600 to reschedule for the next day. I was very displeased with these policies especially after I checked in online and arrived with plenty of time to board the flight (one hour ahead of time)."
Pros: "Good overall experience."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Pros: "Most the food is ishen food . Should be difrant"
Cons: "Stuff"
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Pros: "good praice easy to change"
Cons: "non"
They didn’t allow me to fly
Cons: "The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink"
Pros: "is nice flay"
Cons: "they are ok"
Pros: "Efficient airline, friendly staff."
Cons: "Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money."
Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."
Cons: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"
Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"
Cons: "The smell inside the flight"
Pros: "SERVICE WAS PERFECT"
Cons: "FOOD WASN'T GOOD"
Pros: "Customer service very good"
Pros: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Cons: "The food was not good. I had ordered low calorie and I got uncooked chicken and uncooked vegetables"
Pros: "Punctuality"
Cons: "Food"
Pros: "The staff were so helpful and friendly. Such a lovely bunch"
Cons: "Service"
Pros: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Cons: "Food choices were limited"
Pros: "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"
Pros: "Cheapest fair"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Pros: "The airport customer service rescheduled us back to direct flight to Dallas. Our original flight. They helped us expediting boarding process in short time margin. Inside aircraft crew was good and efficient. Food was excellent."
Cons: "None"
Pros: "Great service, good economy food also, lots of wine. The entertainment package was really good"
Cons: "-"
Pros: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"
Pros: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Cons: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."
Cons: "Head will hit the wall when using sink in toilet"
Pros: "Staff was very courteous"
Cons: "Only one wheel chair was provided during the flight to NY"
Pros: "On time, entertainment, friendly crew"
Cons: "Seat comfort was HORRIBLE on 777. Next leg on A320 was tons better."
Pros: "Well mannered behaviour of all staff on board"
Cons: "No staff officers to assist people like me who came on wheel chair. I was in the queaue for nearly 2 hours, Some of the counters were not manned at all."
Pros: "I liked the speed of the journey"
Cons: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Pros: "Food"
Cons: "The toilet configuration is not good. It is cramped and the sink positioing makes It difficult to wash your teeth."
Pros: "Very professional and accommodating crew on board. The Abu Dhabi lounge was large and looked very beautiful with it's appointments, but it was also packed with people (late time of day, I know), noisy with men pacing around shouting on their cell phone headsets, and I wasn't aware of the many services they had like the spa, no one informed me when I checked in. I understand this airport has a lot of business and first class travelers from all countries, but they need to better organize the lounge into designated "quiet areas" for people like me where cell phone use isn't permitted, family areas, where the kids can run around screaming unimpeded like they were, and also direct newcomers into areas where there are less passengers so you can find a place to sit & grab food without wandering around this cavernous place looking for a place of respite"
Cons: "The experience of transferring through the Abu Dhabi airport was a little hellish--very hot (I know it's the ME in summer), long lines, I was patted down in a cabin by a security office because of the underwires in my bra, which I was cool with, but my carry on luggage was kept outside the cabin area with my passport and money with people swarming through in lines. Not cool. I've probably never had an international transport experience like this, outside of Cuba where they pulled me aside and interrogated me by agents even though I had a visa and had documentation I was presenting at an education conference at the government state hotel, (and I'm Panamanian American, I speak Spanish, maybe that's why they though I was a scientist/spy). This airport definitely needs more basic staff and better organization. But I'd have to say this wasn't any worse-- other than the heat--- of any US or European transfer experience I've had in the last 10 years. Lounge staff in Abu Dhabi were kind of jerks compared to other airports, they were very stand offish (like they couldn't be bothered to help you, or maybe it was my Canadian/American accent)."
Pros: "attentive staff"
Cons: "nothing"
Pros: "Great service in their A 380 full floor biz class service from JFK to Abu Dhabi"
Pros: "Prices were cheap. Flight direct to Dublin."
Cons: "Seats are very hard. not a lot of padding. Food was very poor."
Pros: "I bought a one way from Los Angeles to Kathmandu. I had a 16 hour layover in Dubai. I went to the Ethiad help desk upon arrival to inquire about my gate. I was given the info I asked for, and to my surprise a voucher to a five star hotel and two meal vouchers at the airport----Complementary!"
Pros: "Food"
Cons: "Customer care"
Cons: "So tight and noise , and i think this kind of chairs not comfortable for long distances, mean while other airline's can provide me the same price maybe little bit more but comfortable and better amenities"
Pros: "Food was decent, service was great, they didn't bother me much while I slept. Overall good experience for 17hrs airborne."
Cons: "The seat bases are the most uncomfortable thing I've ever seen... zero padding. I might have developed hemorrhoids from the trip! LOL. Seriously though, compared to an airline like Cathay Pacific the seat bases are garbage. The rest of the setup (entertainment, overall seat geometry, etc) is really good."
Pros: "It Was a beautiful expiren ce"
Pros: "Nothing"
Cons: "This ar line has no absolute respect for its people. It seems because it is a fight going to India, which apparently it is not an important country they can do anything. The worst gate (I do not know if this is the air line choice or not), there was no line to boarding, there was not enough seat at the gate and one of the people at the gate was insisting that travelers should sit. The crew was rude to the Indian people, however they themselves were not acting properly. The bus came to get the people from the gate to the plane in Abu Dabi was really bad."
Cons: "Delayed departure, lost luggage"
Cons: "non-terminal gate (bus ride) boarding;"
Pros: "."
Cons: "."
Pros: "Courtesy of crew, food and cleanliness"
Cons: "Seats were smaller in size. However, legroom was fine for me."
Pros: "nice plane"
Cons: "The gate was closed. people sitting on floor"
Cons: "After terrible experience from first leg.. When I landed at the next leg my luggage was lost.. I had to wait a day without proper cloths .. They were unreachable most of the time no one cared"
Pros: "Staff at check-in were so courteous and helpful. Cabin crew were professional, very friendly, helpful and elegant. I enjoyed the inflight entertainment."
Cons: "WiFi was what I expected. Food is constrained by what is possible on aircraft. Why no small bottles of wine, only individual glasses(cupfuls)?"
Pros: "Good comfort. Good entertainment. Excellent food. Courteous service."
Pros: "Leg room!!!!"
Cons: "There was no jet bridge facility for entering into the aircraft. We had to carry our carry on luggage to aircraft via Bus. Etihad needs to ensure the traveler's comfort all the way up to their end destination and not till Doha."
Cons: "The nine hour delay. The lack of information and run around during the nine hour delay. The lack of information and run around once we landed and got our bags, were rebooked on new flights, were given hotel/food vouchers."
Pros: "- seats were good. more leg room than other economy seats - food was ok, they did not bombard us with too much food , which i liked - entertainment was good too"
Cons: "- LOST BAGGAGE: they lost my suitcase in the last leg (auh-maa) and I did not receive it for 4 days. I had no clothes, toiletries, etc as I only checked in 1 bag. No compensation offered. - I had to literally get into an argument with the ground staff at MAA airport to get any compensation for basic toiletries, change of clothes, etc. I only received compensation 15 days later for 2 days after several phone calls. I finally had to show up at their office, upon which I realized none of their staff communicated with each other. So, I had to explain everything from the begenning and was finally given some monetary compensation. - Their staff called me back every once in a while and promised things that they never delivered on. For example: they asked me to wait at my mom's house for 4 hours as I needed to sign some paperwork and they could not mail it or email it to me. After waiting 4 hours and cancelling other plans, no one shows up and no one answers the phone. - On my flight back, flying through AUH was a disaster. We had not been notified of the new pre-clearance procedures and with only 1 hour 30 minutes to get past 3 security checks and U.S pre clearance was near impossible. So, 10 passengers including myself just waited while our flight took off. - In AUH airport, their staff gave us completely different directions. We would be told to go to the rebooking desk by the ground staff, and once we get there the ticketing agent informs us we cannot be rebooked for 3 hours and that the prior person did not know what she was talking about. - So, they make us stay awake for 5 hours from 2 am to 7 am seated in their waiting area, until someone finally is able to rebook us to our destinations in the UNited States. They rebooked us on connecting flights which added 5-6 hours to the flying time. Simply awful management. - The staff complaining about their jobs, miscommunication and other work related problems was really unprofessional when they had pregnant women and children waiting around for 5 hours."
Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.
Pros: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Cons: "Pretty satisfied"
Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"
Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."
Pros: "Flight delay"
Cons: "Flight delay"
Pros: "Good"
Cons: "Good"
Cons: "Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund."
Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."
Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"
Pros: "Always ahead of scheduled arrival in my last few flights. Love it"
Pros: "Cleanliness, and punctuality."
Cons: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."
Pros: "Punctuality, and professional service."
Cons: "All good."
Pros: "Very new aircraft . On time"
Cons: "Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge."
Pros: "On time, comfortable seats, friendly crew."
Cons: "Could have been on time"
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Cons: "Flight was on time. Crew were professional."
Pros: "Nothing"
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable."
Cons: "Service facility is very good. I like IndiGo crew members & their behaviour."
Pros: "Ok time"
Pros: "Good service"
Cons: "None"
Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Pros: "On time"
Cons: "Courteous and efficient staff."
Pros: "Air hostess service and flight timings"
Cons: "Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members."
Pros: "Good and friendly staff.Food is good"
Cons: "Need to get more organized with lines. Discipline at lines should be followed . They kept on changing gates once I understand twice is okay not 4 times . Also no point on charging outrageous amounts for excessive baggage for international customers."
Pros: "Friendly attitude"
Cons: "Charging for food or beverages"
Pros: "Friendly and helpful flight attendants"
Cons: "My seat cushion was flattened but otherwise a nice flight!"
Cons: "delay"
Pros: "I flew from Kolkata to Bangkok on 14D. The service was on time."
Cons: "LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers"
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "The people"
Cons: "The seats, it was too warm. Being herded into busus like cattle."
Cons: "A"
Pros: "It started on time and landed before time."
Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"
Cons: "Attitude"
Cons: "Attitude"
Pros: "The airline was just fine."
Cons: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"
Pros: "Nothing."
Cons: "When we booked the flight we were unaware the price did not include checked baggage. We called Kiwi.com and we asked what it would cost to add checked baggage. They said they’d check and get back with us. When they did they said the additional charge for 15kg was more than the ticket itself!! For more than 15 up to 30kg it was nearly 3 times as much! This really felt like a scam! We asked to cancel the flight and were told we could, but there was no guarantee of any refund. We said to cancel it anyway. Later I was told there would be no refund. I assumed it had been canceled and yet I got emails telling me it was time to check in, etc. And then I’m asked to review my flight! So, between Indigo and Kiwi.com I felt I got terrible service. I will not use either of them again. In the end we got a flight for the original amount including 15kg of checked baggage from a different website and on a different airline that left at the exact same. There was a reasonable charge per 5 kg over the15 allowed."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Good crew, comfort & food."
Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."
Pros: "Low fares, convenient schedules, friendly crews, punctual on three separate flights, clear announcements"
Cons: "Slack enforcement of basic rules: wearing seat belts, not using phones in flight, not standing up until the plane has come to a stop."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Cons: "Nothing"
Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
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Flights to Kolkata
Destination:
Kolkata (CCU)India