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I resent being called a ‘guest’ of Pegasus airlines and then they refuse to give me water, because they want to sell it to me. Also, the baggage allowances are ridiculously stingy. I also resent the way staff are on the look out to catch passengers out. I would never dream of treating my ‘guests’ like Pegasus treats us.

You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.

https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs

Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.

Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh

Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.

It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality

Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.

I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.

Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.