Cons: "This was my first time with Turkish airline , the airbus from Chicago to İstanbul was quite old and seats were not comfortable while the plan form İstanbul to Islamabad was perfect . Thank you Turkish airline"
Cons: "on time, but bad connection experience"
Pros: "Crew and flight where amazing. Thank you"
Cons: "No options to change booking and the one given was absorbant pricing"
Pros: "customer service was great :)"
Pros: "Sweet crew members"
Pros: "Everything was nice"
Cons: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."
Pros: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"
Cons: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."
Pros: "Fantastic journey no problems at all thanks kayak....."
Pros: "Well looked after from start to finish!"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Pros: "I liked nothing about this flight!"
Cons: "No matter the airlines, all passengers going through immigration wait in long lines, no ropes but rather a big free for all. Push and shove."
Pros: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Cons: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Pros: "I am a disabled passenger. Turkish look after me well."
Cons: "No complaints. Good service"
Pros: "Good service and very smooth flight"
Pros: "I have travelled internationally many times and this was my worst flight to date."
Cons: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."
Cons: "long delay on the tarmac"
Pros: "Crew and efficiency"
Cons: "Too hot in the plain"
Pros: "We didn't crash"
Cons: "Took too long. Build a transporter soon"
Pros: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
Cons: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."
Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"
Pros: "Overall the food ,service and promptness of arrival and departure were very good."
Cons: "Legroom was a bit cramped for such a long flight."
Pros: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Cons: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."
Pros: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Cons: "We liked everything."
Pros: "Loved how friendly the staff was and wanted you to feel at home"
Cons: "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"
Pros: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Cons: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Pros: "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
Cons: "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."
Pros: "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
Cons: "Everything was top notch"
Pros: "Entertainment selection, USB chargers"
Cons: "Snack Like Mac and cheese not very good. Overall food better than most airlines."
Cons: "Flight canceled"
Pros: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Cons: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Pros: "Free wifi for business class HD movies + good quality DENON headseat"
Cons: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Cons: "Bad bad bad screens on such a long flight are a disgrace. Blurry and dark. Very old. I am a smiles and miles member and fly a lot THY but this was really bad."
Cons: "Flight was canceled 4. in this year. 17 passangers is not good biznis for TURKISH AIRLINES"
Pros: "The food was amazing."
Pros: "Good food and excellent service from the crew."
Pros: "same as above"
Cons: "same as above"
Pros: "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
Cons: "Boarding was behind and slow and very crowded in be area."
Cons: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."
Cons: "We landed into Ataturk airport while a coup was going on! And no one from Turkish Airlines was anywhere to be found for the next 16 hours."
Cons: "Refused to refund cancelled flight"
Pros: "Friendliness toward kids was really good."
Cons: "The movies didn't work until an hour after the flight started. Really."
Cons: "Flight delayed for hours with no explanation"
Pros: "Perfect flight."
Cons: "All was ok."
Cons: "Flight delayed for 7 hours, no compensation, no notification, crew was also unwelcoming"
Cons: "It is upsetting when you are not able to check in through the final destination with Air Moldova when you have to change flights. When you have luggage it is even more upsetting."
Cons: "We arrived for our flight 1 hour before the flight. They told us we were late then forced us to check one of our carryons because it weighed over 8 KG. (not too big just weighed too much) and was not a problem carrying on other flight. 10 Euros. We arrived at the gate 30 minutes before take-off and they had not started boarding yet. We were then pulled out of the boarding line and told that we had to pay a late fee of 60 Euros each because we were late. 180 Euros! We had to go back to the cashier counter in the ticket terminal to pay and then again go through customs/passport and transit screening. We still made it back to the gate in time to board and leave by departure time. We then waited for passengers from another connecting flight to arrive and board so we then left about 30 minutes late. Then the air conditioning was broken to we fumed in 90 degree heat all the way to St. Petersburg."
Pros: "I’m 6’4 and had enough space, which was nice. Surprisingly tasty sandwiches served, as well water, juice, soda, tee and coffee- all included in the ticket price."
Pros: "Everything was great, the flight attendants were very pleasant. And the service was good. I enjoyed the flight!"
Cons: "Everything was good. Just the sandwich could be better :)"
Pros: "I received an email, text, and call about the change in schedule for the flight. They provided a free sandwich on the flight."
Cons: "They changed the time of the flight from 7:50 to 10:50 and then we didn’t end up departing until 11:15 so we arrived 3.5 hrs after I had initially planned."
Pros: "The only think I enjoyed is knowing I will never fly them again"
Cons: "What went right? From the hidden fees to the made up regulations where they try to charge 10-50 euros for CARRY ON BAGGAGE to the inefficient way in which they move you through the system to the 2.5 hr delay causing us to miss our connection because of "PERSONAL REASONS" according to our pilot (even though the plane landed on time and just sat on the tarmac)"
Cons: "COnnected from an international flight coming from philly. Due to customs we made it to our plane 30 Minutes before departure (8:52 for a 9:30 departure we were at the gate looking at our plane). Half the reason we were delayed is because not only did we have to pick up our bags and clear customs but we then had to recheck them, not a problem except for the fact that NO BODY WAS AT THE TICKET COUNTER. So Frankfurt airport was gracious enough to let us back through customs with our checked bags (after collecting them in baggage claim). When we showed up they wouldn't let us on the plane and charged us 350 dollar rebooking fee to leave the next day at 3 pm. it only gets worse as no one helped us to rebook, we had to call a number then then had us write an email to the company. I am still beside my self on how terrible of an experience this was as we had to do all of this calling from the Frankfurt airport because no one would help us in person (using skype)."
Pros: "It was nice to serve food on such a short flight. The plane was tiny, and the crew was friendly."
Cons: "We paid full price for the flight, but we parked in Frankfurt at some very distant lot, no jetway, so far away from the terminal that there was only a cargo plane nearby. Even the budget airlines were parked closer. At these ticket prices, Air Moldova could park at the terminal and provide jetway disembarkation."
Pros: "On time Enough leg room Service"
Cons: "Had to pay for the baggage, not sure why 1st bag is not free...? Tickets were not cheap - 1 bag should be included for this price. No vegetarian food options available."
Pros: "Plane was not full, so I had more room. My baggage made it on the plane despite the very short transfer time. I made it."
Cons: "Plane was old and somewhat worn. Rows very close together. Minimal food offering with no choices."
Cons: "They would not let me board the plane because the flights to get to mink, Belarus had a change of plane in Moscow. They demanded that I have a Russian visa. I explained repeatedly that I am only transiting through Moscow and am not leaving the secured airport area. Still, they did not allow me to board the plane. I had to cancel the flight and buy a new ticket from a different airline that did not transit through Moscow. Kayak and Belavia must tell the passenger prior to ticket purchase that if the flight goes out trough Moscow a Russian visa is required. in my case, they never told me this until I arrived in the airport to board the plane. A terrible experience."
Pros: "Stewardesses were excellent"
Cons: "No leg room"
Pros: "Great stewardesses"
Cons: "Flight delay"
Pros: "Nothing! Late and no explanation or pardon!"
Cons: "Flew from London to Moscow with a 40min layover in Chisinau. I had to get off the plane with all my belongings, go into the airport, through security and check back in only to board the exact same airplane to go to Moscow! The most complete waste of time and energy ever experienced! Complete rubbish as the Londoners would say. Almost missed the flight and it was delayed because of the 5-6 of us that were in the same predicament. Air Moldova, you guys need to change your ways."
Cons: "Seats don't recline, no entertainment on board."
Pros: "Good, quick flight. Nice, polite crew and good food."
Cons: "My flight to Frankfurt was late, which caused me to miss my connecting flight from Germany. Had to pay out of pocket for new ticket as Air Modova refused to rebook me or acknowledge that their filght was cause of missing my connection. Will fly in/out of Moldova with Lufthansa next time."
Pros: "Great food Great crew"
Cons: "Delayed 4h Had to pay for luggage"
Cons: "Nothing . . . . . . . . . . . . . . . . . . . . . ."
Pros: "Organizare buna si prinz gustos"
Pros: "Air Moldova staff did work out a series of other flights that got me to my needed destination after I called for a better solution than was offered."
Cons: "I did not like that the flight was cancelled on short notice and the initial rebooking I was given was for 15 hours after my scheduled flight (which caused a domino affect that would cost me an additional $150). I did get a different booking when I called and requested it, but it turned a 9-hour travel day into a 24-hour travel; I only did not lose money because ItaliaRail was flexible with me and my hotel in my final destination allowed me a very late check-in. I did not like that Air Moldova did not contact me - my online booking source notified me of the change, not Air Moldova."
Pros: "It was a great flight! The staff were very friendly!"
Cons: "We had to get our bags from baggage claim in Frankfurt and re-check them before our flight and it was difficult because we didn't have much time"
Cons: "I have purchased tickets ( 1 bag is included ). At the time of the check in they charged me $20 for the 1st bag ( each way) . The total price for the trip went $40 up. Payment was accepted in cash only , with no receipt given!"
Cons: "The seat did not recline. The food (sandwich) was mediocre. The airport in Moldova is small, uncomfortable, hectic, and quite crowded."
Pros: "On time. Friendly crew. Relatively new tidy Embraer aircraft. Catering included wine in economy, although this was a short-haul flight."
Cons: "Bus boarding in Vienna added some inconvenience, but still ok."
3hours delay, very rood staff .
Pros: "Nothing was particularly positive."
Cons: "Never in my life have I seen a plane where half the passengers were under the age of 10. So many screaming babies, kids kicking the seats, and running around the isle! I seriously thought the plane was going to a convention of mothers. I asked a pilot what was going on, he said "it's the airline." This left me puzzled, but I figured it out. The airline is from Moldova. When I sat through a 6 hour layover there because the airline canceled my connecting flight, it became apparent that the entire airport was filled with infants and toddlers. There were many stations and rooms dedicated for child care, as well. So it appears that there is a very high birth rate in Moldova. Good for them! But bad for anyone making a connection in Moldova. It's technically not even a fault of the airline. But I certainly will try to avoid it in the future and buy the more expensive direct flights."