|Avg. flight duration||6h 58m|
|Flights arrive in||New York|
|Flights depart from||Dublin|
|Airlines||Air Canada, WOW air, Lufthansa, SWISS, Icelandair, Delta, KLM, Finnair, British Airways, Air France, Austrian Airlines, United Airlines|
Pros: because of the cancellation the night before I was expecting chaos. But everyone was friendly and in great spirits. No issues. Way to keep it kool!
Cons: The flight was fine, but the aircraft arrived 3 hours late. That’s a long wait.
Cons: Bags didn't get loaded, plane delayed. Poor customer service.
Pros: I don’t usually complain, but this was probably my least comfortable flight. Not much that I liked about the flight.
Cons: Compensation or at least an apology for tv screen and air conditioning not working. The flight was hot and boring.
Pros: Lovely planes, crew, airports. All went well.
Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.
Pros: In flight staff was friendly.
Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.
Cons: We were not told we would have to land the air craft in Canada to refuel until we were taking off. This caused us to miss our connecting flight in Iceland and turned what should have been a 1 hour layover into a 24+ hour nightmare. Now, our return flight has been indefinitely delayed and we do not know when we can get home or how.
Pros: The price
Cons: Boarding procedures are terrible. No perks. You pay the difference in price in your baggage and other fees.
Pros: No frills budget carrier, mostly exactly as I expected.
Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.
Pros: Nice plane, about the best in-seat entertainment options I've ever encountered.
Pros: Efficient boarding, friendly crew, nice range of entertainment options.
Cons: An economy seat is an economy seat ....
Cons: The plane was delayed
Pros: Free movie. Good take off and landing by Pilot.
Cons: Flight attendants were professional, but discourteous. It was not Luftansa as advertised but A UNited airline Plane & crew terrible ! The flight attendants Made you feel like you couldnt ask for anything extra! (Water, juice). The meal wasn't heated all the way, breakfast snack was cold. The seats seemed extra cramped no leg room. You were literally laying on the passenger next to you! They also didnt allow people with children, babies to do advanced boarding it took up so much time! I payed for extra leg room on my return flight which was cancelled by the way due to weather then they gave upgrades to others for free..! While the return flight was delayed I was kept in airport for 8hrs before they cancelled it also unpleasant! That section of the airport had no food, all United Airlines offered us while waiting was sodas! Really? not again will i fly international with UA!
Pros: Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge
Cons: The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it
Pros: The movie
Cons: More space! The crew could have been nicer
Pros: The crew was good
Cons: Place for the legs and better food
Pros: Cabin crew were efficient
Cons: Open check in counters on time as scheduled. They were half hour late at least
Pros: Crew was kind and gracious.
Cons: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.
Pros: When I booked my Economy Light fare from Denver to Paris for $325, I was expecting a trying experience. But to the contrary, I found the entire trip enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful. Connecting in KEF was a delight.
Cons: Short answer: "Nothing". I've travelled extensively around the world and Icelandair is now my favourite low-cost airline. Takk Icelandair.
Pros: Nice clean plane, more roomy plane than first flight from Toronto
Cons: Needed a little more space.
Pros: The crew was friendly and attentive.
Cons: On our outgoing flight we believe they changed the type of plane because we ended up with extra legroom seats which was nice but they made us pay for them. Since I was flying home alone, I did order an extra legroom seat and they tried to make me pay again at check in, even though I had my receipt.
Pros: Great entertainment options on the plane, very clean plane
Cons: It was much too hot on the plane.
Pros: Accurate arrival time
Pros: Excellent cabin crew!
Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.
Pros: I liked the touch screen displays in each headrest. Seats and leg room comfortable
Cons: Boarding was somewhat unorganized
Cons: Took off late. Other than that very comfortable and great experience
Cons: If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful.
Pros: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Cons: Transfer point needs upgrade.
Pros: Friendly staff
Cons: Security check at gate; No priority
Pros: All good
Cons: Inflight was better than I expected. But needs upgrading air crafts.
Cons: Flight cancelled
Pros: Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.
Cons: Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.
Pros: Flight attendants are polite
Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.
Pros: I enjoy my flight
Cons: Again no complains
Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Pros: The flight was not busy.
Cons: Seat, Legroom.
Cons: Could have been on time - 40 minutes late
Pros: One of the crew used bad words toward one of the passenger ..!
Cons: Baggage delayed on arrival
Pros: Crew did their best to deal with the multiple delays.
Cons: Having a plane that was properly prepared to fly. Not stealing my Limoncello Cream and tape measure.
Cons: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.
Cons: Great experience
Cons: Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!
Cons: The food was mediocre. Flying La Compagnie in the past was a much better food experience.
Pros: Crew was very nice and the food was excellent
Pros: Nothing. See below.
Cons: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.
Pros: It got me where I wanted to go, non-stop, for a reasonable price.
Cons: The economy seats seem to be narrower than they are on other airlines.
Cons: Transfer in Frankfurt was impossible on time. Had to rebook later flight
Pros: Clean, safe short flights
Cons: The 30 minute layover was close
Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.
Cons: improve the accompaniment of the drink
Pros: Food in premium economy was pretty good.
Cons: Flight was 2 hours late leaving Heathrow
Cons: They didn’t put enough fuel in the tank and the pilot only noticed when we were next in line to take-off so that led to a 30 minute delay. Some terrible seat designer put the call button and light control on the armrest exactly where your elbow rests so every few seconds you would here a call bell.
Cons: The seat padding was a little worn.
Pros: The flight itself was fine and the crew was excellent. The boarding process was efficient.
Cons: My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice.
Cons: Going and coming back was delayed
Cons: The flight was delayed over an hour. Caused me to miss my connection in Newark and delayed getting to Charlotte.
Cons: Nothing extra but great crew. The seats on the new plane barely recline so that’s a bit annoying but overall a good experience for an airline that doesn’t have the best reputation
Cons: Crew was late. Delayed the flight by 45 minutes.
Pros: The crew, and boarding process was good.
Cons: The snacks are really bad.
Pros: The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA.
Cons: The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil .
Pros: Crew was helpful, food was good
Cons: Seats could have been better
Pros: Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price.
Pros: You can charge your phone on the flight. Got snacks on each flights
Cons: the food options
Cons: You canceled my trip
Cons: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.
Pros: non event --missed connection flight due to bad flight crew. my name is liam from new jersey
Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).
Pros: The on board crew was friendly
Cons: Flights were late. I also did not like that they charge for everything. Maybe that is how most airlines are now, but I found it irritating.
Pros: I liked the food
Cons: Crew could have been more available. Once we took off, rarely to be seen.
Cons: My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!
Pros: The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime.
Cons: Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food.
Pros: Good no - frills flight.
Cons: Food & drinks are expensive.
Pros: Comfortable and a very friendly flight crew.
Cons: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan
Cons: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats
Pros: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.
Cons: The food could be much better. Although coming from Sicily it's tough to compare.
Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.
Pros: Food was good. Crew was kind and gracious.
Cons: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.
Cons: Leg room
Pros: Everything, I love Lufthansa
Pros: Nice plane, about the best in-seat entertainment options I've ever encountered.
Pros: Crew was great. Flight was on time. Overall excellent experience.
Cons: On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better.
Cons: Lufthansa lost my luggage. Still waiting in my hotel.
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