First class ticket gets you a choice of chips or nuts. . Just like economy Southwest. Also no screen in the seats. This is first class???!
Very turbulent trip made it pretty bearable, plus the lack of refreshments served and the lack of any air conditioning before takeoff which took an hour or more.
My husband and I recently had an unfortunate experience with Lufthansa. At the Philadelphia International airport, the ground staff refused to board us because we didn’t have a current visa stamped on our passports for Frankfurt. We completely understand that this was our mistake. we should have double-checked the visa requirements before our trip. However, the issue that upset us most was how the situation was handled by the staff. They told us they would mark it as “boarding denied due to visa issue”, but instead they recorded it as “no show”. Because of that incorrect entry, our return flight was automatically cancelled as well, which caused additional stress and expense. Mistakes can happen, but we expected more transparency and accuracy from a reputed airline like Lufthansa. It would have made a big difference if the staff had been more careful and considerate in documenting the situation correctly.
Overall, it was good. I was seating next to a wonderful lady and did not notice how time flew. Thanks
Was on time until within 1 hour of flight-how does that happen? Staff very friendly.
The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.
My flight was completely full. Making me very stressful with people walking around all the time. I believe airlines can do better for entertain people during the flight.
Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.
More storage space and leg room, but all-in-all a wonderful experience.
If other people in flight, followed instructions and were much cleaner.
More options on TV shows and movies and make it where if someone wants to choose their seats that it is an easy process. I wanted to choose our seats and never could do that! I even called and they told me I had to do it with agent at the airport. That was very inconvenient
We were treated politely and the crew was nice. Again no one knew why there was a delay. Food was hot and a lot was offered but bad in taste. Seats weren’t the worst but for a long flight your legs ache from it. Entertainment was old not very interactive
I had a comfortable and enjoyable experience. The entertainment options were plentiful, the food was appetizing, the snacks were tasty, and the staff was friendly, professional, and helpful.
This was my first flight on Aer Lingus and it was great. The plane wasn't full so I could move to a seat with extra room. The food was pretty good for airline food and the staff was nice and attentive. I enjoyed the media provided during my 10 hour flight. We arrived home early and it's always good to be home!
WiFi didn’t work for me. as headphones didn’t work either.
Canceled flight for unknown reason after numerous delays and only available flight was the following day yet no compensation. No weather problem. Then had to fill out form to get refund. American used to be a quality airline - no more, very sad!
a321 seating in business class transcontinental - international not up to snuff, no foot rest, entertainment unexciting
entertainment choice was excellent for both movies and audio. Food was quite good. Staff was excellent and flight was on time and smooth.
This time my flight was smooth and uneventful. They started boarding even earlier than it was scheduled. I was pleasantly surprised. Thank you!
The flight was uneventful, which is always good. The plane was clean and seem to have a little bit more room. They fed us every couple hours, and we had a lot of in-flight entertainment. The staff was very helpful and attentive.
