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Pros: Everything ran on time.

Cons: No WiFi.

Cons: Food needs a taster to approve it. Not in the laboratory but on the plane

Pros: Crew was great and movie selection was good. And the food was also good

Cons: It was all good!

Pros: The crew was fantastic!

Pros: Nice people

Cons: Some games for kids

Pros: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Pros: Really friendly and efficient crew.

Cons: Seats and entertainment screen.

Pros: Crew worked hard under difficult circumstances but flight was not well equipped

Cons: First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable.

Cons: The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime.

Pros: Crew

Cons: The stretched 757 is a crowded cramped uncomfortable airplane.

Pros: The flight crew was friendly and smiling.

Cons: The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible.

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Comfortable and Clean

Pros: Nothing

Cons: Everything.

Pros: Nothing. The flight was delayed and I missed my connection

Cons: My flight leaving on time

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Pros: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.