Find cheap flights from Shannon to Maryland
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Sun 7/5
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- High season is considered to be June, July and August. The cheapest month to fly from Shannon is February.
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Top 3 airlines serving Shannon to Maryland
Scores according to KAYAK customer reviews7.4
Aer LingusOverall score based on 6032 reviews
7.6Boarding
7.2Comfort
8.0Crew
7.1Entertainment
6.8Food
Airline reviews
Pros: "Best flight in a long time - comfortable seats, good food and service, good entertainment."
Cons: "Can’t think of anything"
Pros: "Best flight in a long time - comfortable seats, good food and service, good entertainment."
Cons: "Can’t think of anything"
Pros: "Crew was very friendly and boarding went smoothly and ontime."
Cons: "Seats are very close together. Young child behind me kicked the seat most of the way. Bags took a very long time to come out."
Cons: "2 hour delay on an hour flight"
Cons: "I went to the restroom in the back, and one of the flight attendants was sitting in her jump seat, with head phone on and appeared to be sleeping or resting with eyes closed. Her sprawling legs were blocking the aisle, therefore I could not get to the restroom on the other aisle that was the only one open at that time This is unacceptable. Also PA is way too loud."
Pros: "When I finally settled into my seat on the British Airline and that Hostess came around and offered me a couple of free drinks that was the best thing that happened to me all day."
Cons: "For an older couple like us did not like having to climb the steps up into the Plane and being out in the rain did not help. However that was not the worst part of the arrangement between getting off the Aer Lingus plane and with so little time to reach the gate for our BA flight to Denver it was a total disaster. Due to a minor problem my wife had with her foot I had asked for a wheel-chair to be available when we got off the plane at Heatrow. Good job that I did because with out their help we would never have made it in time for your flight to Denver. Between up and down in elevators, running along the corridors, in and out of a bus and I myself trying to catch up with those poor attendants. I was sorry that I did not get a second wheel chair for my self. Only for the flight was delayed by about 20 minutes we would have missed the flight. Who ever was responsible for making the arrangements of just allowing a time of 1 hour and 10 minutes between flights needs to figure out a better time schedule before people of our age ends up getting stressed out and end up with a heart attack. Very stressful indeed, believe I will never let this happen to me again. Fly/Us you need to fix this."
Pros: "Flight crew were super friendly and helpful."
Cons: "AerLingus representatives noted that my luggage would be shipped directly to Ottawa (Madrid-Dublin-Toronto-Ottawa) - this was false and caused significant pain in Toronto,"
Cons: "Uncomfortable seat"
Pros: "I love Aer Lingus, they appear to be always on time and nice comfy seats. No problem boarding, was nice and quick."
Cons: "Nothing to not like at mo."
Cons: "NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable."
Pros: "Shannon is a very easy airport."
Cons: "I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment."
Pros: "took off early once they had accounted for everyone, and arrived a little early too."
Cons: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."
Pros: "The efficient flight but no drinks or snacks w/o purchase"
Pros: "Non stop service to Seattle; going through US Customs in Dublin."
Pros: "They were able to accommodate our seat requests at the gate. Like the ability to watch fairly new movies for free."
Cons: "Seat could use a little more cushion. Butt was sore at the end of the flight."
Pros: "TVs on seat-backs, good selection of movies and television, USB charging outlet on seat-backs"
Cons: "Every seat came with useless headphone sets: the jacks were for an older model of plane. Flight attendants warned passengers that they had some headsets that would work, but were keeping them reserved for children, so not to bother asking for them. Flight took off more than 3 hours late and airline took no responsibility for delays. Blamed LAX contractors for everything. The airline is responsible for who they do business with. Because of takeoff delays, food and beverage service was also badly delayed. Had to beg for water several hours in, and was brought a single small cup."
Pros: "The plane left on time and the pilot provided regular updates on the flight progress."
Cons: "On this intra-European flight of 2+ hours they offered no complimentary beverages at all which seemed pretty cheap. How much does it cost to at least offer complimentary still water?"
Pros: "More room on the Airbus on Aer Lingus. Comfortable temperature in plane. Easy boarding."
Pros: "Nice seats food was decent crew excellent"
Cons: "Not enough room"
Pros: "Boarding was good....overhead room for carry-ons probably due to a less than full flight. The entertainment was varied, current movies, and wide selection of music. The crew was as efficient as possible and accommodating. However, we all have learned not to expect much."
Cons: "Comfort is lacking as is the case with jammed seating on all planes these days. It would be nice to be able to recline the seat, but since I resent it being done to me, I do not do it either out of respect for the passenger behind me."
Cons: "Short flight but had to pay for snacks or drinks on Aer Lingus."
Pros: "Everyone was super cheerful and happy to help."
Cons: "Plane was dirty - petri dish mold on window blind No choice of food seats uncomfortable for 6 + hours"
Pros: "Jet blue had best seats by far and Dunkin Donut coffee was to die for"
Pros: "Ahead is schedule"
Cons: "Even had to pay for coffee"
Pros: "Boarding Gate crew were good."
Cons: "Seat cushions are worn out. Need new foam. Hostesses spent more time talking to each other during food and beverage service than to the passenger."
Pros: "had a row to myself"
Pros: "Flight attendants were nice looking, very friendly, smelled nice they could not have been warmer people!!"
Cons: "Paying for beverages seemed a bit much."
Pros: "entertainment was great on board food was good (for airline food) staff was friendly and helpful"
Pros: "Loved being on a flight for holiday, and knowing I wasn't being overcharged for needless frills."
Cons: "I don't remember if they served a drink, I know things were for sale. But that seems to be the European way."
Pros: "Crew was friendly and helpful. I require gluten free meals and was accommodated with meals and snacks."
Cons: "Sound on entertainment was terrible. I couldn't understand dialogue and background noises was too loud. Gave up after 10 minutes and read the books I had brought on board. I understand having to pay for alcohol but it would have been nice to get a wine with dinner for no charge."
Pros: "We left on time and landed a bit early. Only 1 1/2 hour flight, so no food, drink or service, but it got us there."
Pros: "Great boarding experience, good food"
Cons: "Speakers for entertainment were ridiculous, poor ear speakers made it impossible to hear selection. I opted to use my own ear buds and iPad for entertainment. Seating was very poor for an overnight flight I expected more room and at least would have liked to sleep with my head on the tray but with the passenger in front of me leaned back there was barely enough room to get up and use the bathroom"
Pros: "Efficient staff and timely I would book again for sure"
Pros: "we arrived an hr ahead of time. the staff was mostly pretty pleasant."
Cons: "Food is just downright terrible. really slow service. forgot about my section of the plan. past us to refill and never came back. Seats are uncomfortable despite the decent leg room. Just not a great experience."
Pros: "We landed safely."
Cons: "Mobile check-in not an option. Seats not available until check-in without paying. Nothing is complimentary on a rather expensive flight."
Pros: "TRANSITION IN BOARDING INTO DUBLIN TO USA LITTLE CONFUSION WORRY ABOUT BOARDING ON TIME"
Pros: "We liked the US pre-clearence process that saved us a bunch of time. The meals were great. The plane was very new and clean."
Cons: "Drink service needs improvement. They only came around twice and even after several requests we finally had to seek out a steward to get beverages. The earbuds are very poor quality. We took 2 different flights, each with a different style earbud and they both had terrible sound quality. There is a great Entertainment collection of movies and music but the earbud quality made it difficult to actually hear music clearly or even sound for the movies."
Cons: "I requested an aisle or window seat and was not able to get one."
Pros: "Crew was friendly. Boarding was efficient."
Cons: "Hard landing."
Pros: "Our return trip from Shannon to JFK was the best flying experience we have ever had. I requested an aisle seat for my 6'5" husband and we were given the emergency aisle. The flight crew was outstanding- Ashley and Hazel could not have been nicer to us. My TV set was broken in my seat but I did not care as I had a lot of reading to do. It was an outstanding return trip from a wonderful time in Ireland"
Cons: "Very uncomfortable!"
Pros: "Decent food and movie choices"
Cons: "Need more beverages. To fly for so many hours and only get offered coffee/tea twice and get a 4 ounce container of water is dehydration or worse a blood clot waiting to happen. I have been offered beverages more frequently on other transatlantic flights. Had I known I would have brought my own water bottle, will do so in the future."
Pros: "Very polite and helpful."
Cons: "Unknown"
Pros: "We were late for our connecting flight because of a plane issue and no one from the Air Lingus did anything to help us get to our next flight out of London to Munich. We asked several times and they said follow the signs ."
Pros: "The seats are comfortable and the movie choices were excellent, Both flights were on time."
Cons: "Waited at ORD for 45 minutes for flight check in desk to open. Process should be automated or at least the desk occupied for airports with long TSA lines. I did request decaf coffee and never saw the stewardess again. Precheck was a waste of time. Our group had to wait in line for our baggage tags because online system not coordinated with system in airport. The crew member I had in my aisle, on the return flight, was abrupt! Dinner tray delivery and pick up was slow, at least an hour after receiving the tray. Crew member offered me tea or coffee and assumed I did not want my sandwich when I responded no to those two choices. Crew seems to be distressed when water is requested."
Pros: "Friendly efficient service and complimentary late flight snacks with beverages a nice touch you don't get on other transatlantic flights"
Cons: "I could not get a seat assignment until the airport. I was sent an email to check in & was not allowed to. I called the airline & still could not get a seat assignment."
Pros: "Crew was friendly. The movie selections were outstanding."
Cons: "When it came time to choose our seats, there was no indication of where the bathrooms or any walls were. We chose a row in the middle if the plane. Come to find out it was against the bathrooms. Seats were unable to recline making for a very uncomfortable flight."
Pros: "Staff - attitude and so forth. All was done nicely"
Everything was good but random change of gates and delays made me unhappy.
Nothing , the seats
Previous flight from Orlando to caused a 2 hour delay. Arrived in Montreal and sat on the runway for what seemed like 30 minutes while many people had connections including me. Told that they were not ready for us. At least 2 hours late and not ready. Raced through customs only to find AC309 delayed 3.5 hours. Both flights were caused by plane issues. On top of that from Orlando to Montreal, older plane so no seat screens but pay on credit card for internet. Both trips pay alot for airplane food and I am not a person who can afford to waste money on food that isn't worth the price. No pretzels or nuts. Asked for a coffee once and a tea the next time. Half a cup 3-4 Oz. That gets you the management a zero on the survey.
Entertainment system didn’t work.
Pros: "because of the cancellation the night before I was expecting chaos. But everyone was friendly and in great spirits. No issues. Way to keep it kool!"
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "Nice seats fast boarding"
Cons: "Snack can be more richer"
Pros: "Liked the comfort of the plane, on time, and smooth touchdown"
Cons: "Food was dried out, crew was extremely slow to dispense beverages and food"
Pros: "Flying with Lufthansa as usual was another great experience! The staff at Pearson was helpful. The crew was awesome. Overall happy. But NOT with Kayak."
Cons: "The booking with Kayak was a disappointment! After booking, kayak informed me that I will receive confirmation from LH. I did. There it said 1 piece of luggage is free. However, at the airport I was told that bc I booked with Kayak there are other regulations. The LH receipt where it said FREE didn't count. I paid 60$ per luggage per person. I was mislead!"
Cons: "My dad didn’t get on the plane because the previous one was late"
Pros: "I got to my destination safely, luggage came out guickly n intact."
Cons: "I have no complaints. I taught the flight was good."
Pros: "Quick and easy"
Pros: "Liked the entertainment system and the fact that none of my luggage was lost on this trip. (Air Canada is a real pain to deal with on lost luggage.) Vegetarian meal was not gourmet, but good."
Cons: "Arrived late so next flight had to be rebooked. They did give us a food ticket though. I would give it an overall good rating (instead of okay) if it had not arrived late."
Pros: "Very happy with my trip"
Cons: "My lineup in USA entry line was ridiculous and I missed my boarding time because it was as hard to get the air Canada attendants attention so I ended up waiting 40 minutes anxious about missing my plane. Their kiosks weren’t working proper hence the longer line."
Pros: "Staff were great but Air Canada Rouge does not have pods in business class. The food was mediocre at best and there were many technical difficulties with the in-Air entertainment. Also, no wifi? It’s 2018."
Cons: "iPads for entertainment.. had to download Air Canada on your personal device BUT they don’t give you access to real wifi? Basic food. Seats were nothing special."
Pros: "Nothing"
Cons: "7:05am Flight got cancelled and they saw fit to rebook us on a 20:30pm flight.. decided to reroute us to anotjer city in canada and down to a different airport in DC Lost my luggage from time i checked it it at 0500am yo time dflight was cancelled and rebooked at 0700. And to fike claim and travrl without jt. Worst experience ever."
Pros: "The full experience"
Cons: "Air Canada is always late in my experience. I always end up waiting at the gate for the inbound flight which happens to be late. It is so annoyingly dishonest, considering that the flight is announced as on-time up until minutes before the departure time. When all along they know the incoming flight is late. After we boarded the plane at origin, we spent 15 minutes at the gate and quite a bit on the runway. When nearing the DCA, the plane took a complete detour went near Baltimore and then Annapolis and then flew back to near Gaithersburg as if it was intentionally wasting time on the air. Upon landing in DCA we had to wait 15 minutes on the taxiway waiting for the gate to clear. The (one hour long) flight that was scheduled to land at 10:20pm landed just before midnight. Air Canada is awful. This happens every time I fly with Air Canada and their conduct is just cheap and dishonest."
Pros: "Nice staff on board and in the airport. Left on time."
Cons: "Small plane not alot of storage space. Can carry small bags on board."
Pros: "Food, entertainment and upgraded to Preferred seats in Economy- lots of legroom. I would say worth the $100/person."
Cons: "Seats are not cushioned enough in economy. Needs to be slightly thicker."
Cons: "I had to delay my whole trip one day as the fight was late by 5 hours. I had made specific plans to reach delhi on April 21. Since I am a physician, it wasn't easy to arrange coverage so I could make it to delhi for a particular event. And this delay in flight was a major disappointment and made all the effort futile."
Pros: "They afford a civil and enhanced trip on an Express flight. Something AA and other airlines consistently fail to do."
Pros: "Boarding was smooth, considering there were just over two hundred passengers to manage. The crew was excellent: responsive, courteous and proactive. Entertainment: Overall plenty of options though some were dated. Food: surprisingly good, and COMPLIMENTARY. Didn't have to pay extra."
Cons: "Coach is CRAMPED. And on a 14-hour flight, that's important.."
Cons: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."
Cons: "tight seats, charge for food"
Pros: "The plane was clean and fairly comfortable."
Cons: "Our flight from Toronto to Washington DC was delayed for no apparent reason. We were not told of this delay until 45 minutes after boarding time was supposed to begin. Good communication would have helped with this issue."
Cons: "There was only one snack option and I couldn't eat it because it contained gluten."
Cons: "Flight was delayed. Announcement was made at the last minute. There wasn't enough space for carry-on luggage, mostly because the flight crew let people hog space leaving less for everybody else."
Pros: "nice screen, but need to bring your own earplugs or pay to get a pair. toilet was clean, seat was quite comfortable for economy class"
Cons: "the reading light from next seat passenger was disturbing me a lot, spotting on my head & arm and it was really warm.. no room to store bag below front seat"
Pros: "Easy flight to DC."
Cons: "First time at Pearson Airport needed some help finding my way around the airport"
Pros: "Decent everywhere options, leg room, and seat comfort."
Cons: "Delays with no adequate explanation and very few updates. Boarding process was chaos."
Pros: "1. Pilot kept plane informed which is great especially when there is potential turbulence."
Cons: "1. No entertainment on the flight. Not even opportunity to see where the plane is in flight and when we will arrive. No USB charger on the flight. Very outdate plane. 2. The plane was very dirty - trash in between the seat 4. The food was the worst I ever tried on the plane 5. I was very surprised at the very disappointing service. I must say, with all the travel I do, apart from 1 young lade, the flight attendants acted like they loathed being there. It is so disappointing especially b/c I am Canadian so it is a bit embarrassing that Air Canada seems to have such terrible service. 6. The flight attendants were out of a lot of things, I heard them mention several beverages they were out of throughout the flight. I also heard them say that there will be no hot beverages while seatbelt sign is on (which it was a lot). I guess that is reasonable, however, it is the first time I have encountered that on the place. Instead they directed to passengers to come up to the back of the plane to get a hot beverage when the seatbelt sign was off. I did a few times - 1st time they said they were out of cups and to stop by later. But 2nd time had the cups. Did these cups get magically delivered midair or perhaps maybe they just needed to bring cups from the storage on the place and could have given me an option to wait while they retrieve them. 2nd time when I stopped by to try to get a hot beverage, a lady with black hair just gave me an empty cup. The whole experience with this flight was confusing - some attendants seemed not to understand fully what passengers were asking."
Pros: "Nothing"
Cons: "Small legroom, kinda hot inside the plane"
Cons: "I was supposed to be home on a Sunday. That I didn't arrive until the follow Tuesday should tell you something. My adventure included: 2 cancelled flights, one drastically oversold flight, being given a hotel room without a working toilet, hours spent waiting at the airport for information from gate agents who never showed up, and being curtly told that, as a passenger who didn't arrive on a connecting flight, on my second night I would not be given a hotel room, but instead a mat to sleep on in the airport. I did finally get a hotel room—this time with a working toilet"
Cons: "Waiting over 72 hours and my bag has still not arrived. Both planes were delayed, even with the 2nd flight being delayed I still had to run in order to make it. Being on time is not something Air Canada has figured out."
Cons: "it was delayed for 1 hour"
Pros: "Once I actually got on the rebooked flight, everything went great."
Cons: "I get it, weather happens, but airlines should have figured out by now how to make any issues that come from that as painless as possible. Air Canada did not have it together. There was little communication and coordination. People had to wait multiple times in ungodly long lines while agents spent way too much time with each customer. There was misinformation and lack of information given by agents and at times no one to help at all. When there's weather it should be all hands on deck until the effected customers get to where they need to be. Otherwise it's an aggravating and nearly intolerable experience. Commercial airlines have been around for 60+ years - figure it out already."
Pros: "The pilots were EXTREMELY polite, informing us through the intercom why everything is delayed. SUPER flight through the rain!!! FANTASTIC PILOTS!"
Cons: "We were Stuck INSIDE the plane for an hour. If there is a delay either offer a refreshments or let us go back inside the air port and get a refreshments. The crew were unprofessional, i travel enough and this crew was the worst I have seen. On top they offered No hot beverages. Upon my request of a simple cup Of coffee the flight attendant said, NO, ask if I wanted a coke. It is great that he is giving me an alternative but he can simply appogize that he has not made any coffee and be sincere about it. TERRIBLE service all together. We all in the plane have appointments that now we are late to, crew showed no concern."
Cons: "Delayed flight from Toronto to washington"
Pros: "-Free entertainment system -Included electrical outlets for every seat"
Cons: "-During boarding I was forced to measure my carry-on and told it was too large despite taking it on hundreds of flights (including numerous Air Canada flights) in the past. Not the best first impression of this Air Canada flight."
Cons: "The flight from Toronto to Washington DC was delayed for more than 3 hours and there was not even a drink offered for the inconvenience."
Pros: "Quick boarding. Great with children."
Cons: "Multiple confusing security processes at airport. Huge lines. Flight delayed twice."
Pros: "The crew and their sincere attitude to be of help. Wonderful team of professionals."
Cons: "One hour delay, which was very tiring for someone who already had gone through the 9 hour flight torture from Athens. The Global Entry for US bound passengers procedure is very confusing. Maybe it would help if the steps were communicated on the US bound passengers before disembarking. First the passport process (easy) then there is this confusing process where we need to see our names in green on the screen, with some staff telling us to move on while others insist that we need to stay back and wait for our names to go green on screens that keep changing. Good idea and intentions to help clear bags, and can be improved. Overall the Montreal to DC flight (with the exception of the awful Montreal airport and the long delay) was excellent."
Cons: "There were no screens to watch anything on for a flight across the Atlantic. And we were told once we boarded that we needed to download the aircanada app in order to get content. Well by that time I didn't have free wifi and couldn't download the app. Very frustrating. I would suggest announcing this before people board the flight."
Pros: "Staff are wonderful."
Cons: "Not comfortable compared to other airlines."
Cons: "I arrived at the airport and attempted to check in at 11:17, 58 minutes before my flight was schedule to depart, having just rushed to the airport from my father's bedside in the hospital. I purchased a ticket on this flight because I absolutely needed to be back in New York City by 2:30 pm today - otherwise, I wouldn't have left. When I attempted to use the kiosk to check in, my booking reference number couldn't be found, despite repeated attempts. When I approached a customer service agent to check in manually, I was simply told that I could not - I was not offered any reason other than that I was "too late" and not offered any alternative. I asked to speak with a supervisor who attempted to clear me for check in seeing as I had no bags to check and have a Global Entry card, but was told by the agent that I spoke with that the flight was over booked and so there were now no longer any seats available. I asked to speak with the supervisor in person, and was told she was on her way, but 15 minutes later she was nowhere to be seen and time was ticking. While the first agent was completely unhelpful, and never offered to rebook me on another flight, another agent helped me by giving me a boarding pass for the next flight and told me she was putting me on standby for the flight I originally purchased the ticket for. I got to the gate in plenty of time to board my original flight, but was told that I wasn't on the standby list and there were simply no seats left on the flight - even though I purchased one which should have been held for me until 10 minutes before departure as is the policy for every other airline as far as I am aware. I am beyond frustrated that due to Air Canada's overbooking the airline used the excuse that I arrived 58 minutes before my flight to give the ticket I purchased away to someone else, with no consideration for me as a customer. The extremely poor customer service I received only added insult to injury. I am completely stumped as to how Air Canada could possibly be the only airline in North America with a 4 star rating when I have consistently experienced overbooking, flight cancellations, and abysmal customer service, including 30 minute wait times to speak to an agent, an inability to check in online for international travel, topped off by poor in flight service, when traveling Air Canada. I have never before complained but am doing so in this case because today's experience truly put me over the top when the airline's blatant disregard for my circumstances and needs as a customer and overbooking practices went beyond causing annoyance and inconvenience. I am therefore requesting a full refund of the ticket I purchased only to be bumped off the flight I paid for."
Pros: "Normal economy flying, you get a seat and line to the bathroom. I am thankful we are not traveling the old ways. I am over expecting too much when you don't pay much for it."
Cons: "Paid for breakfast but did not get it. However, I did not say anything to the attendant."
Pros: "The sits were comfortable. More space between sits."
Pros: "Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area."
Cons: "Use all airport customs agent's desks after a large plane arrivals."
Pros: "Crew was pleasant and efficient. The entertainment consoles were nice, having games and movies and flight tracking."
Cons: "Not notified about long flight delay until 5 mins before scheduled boarding. Happened once with my flight and twice with my daughter's."
Pros: "The crew was outstanding and the flight on time."
Cons: "One of the bathrooms was not working properly so everyone had to do with two bathrooms."
Cons: "The boarding time"
Cons: "We were delayed not once, not twice, but 3 times. Changed our gate 3 times. They changed planes twice. Then, only one agent at the gate to do everything!! I will not fly United again unless I have to!!"
Cons: "Tv did not work, internet to bad"
Cons: "Poor communications, no apologies"
Pros: "Free drinks and a snack."
Cons: "United entertainment app doesn't work on all devices."
Pros: "The flight tracker on the Kayak apps is very helpful. Great job!"
Pros: "Plane arrived early and deplaned early. Crew pushed to serve drinks even though there were bumpy stretches."
Cons: "In boarding, putting groups 3, 4, and 5 in the same line works poorly. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification."
Pros: "The price was decent. The plane was delayed by about 20 minutes, and they worked hard to get us on the flight quickly so we could make our connector flights."
Cons: "For a 5 1/2 hour flight, the only snack we got was one cookie. For the 4 1/2 hour flight, the only snack we got was a very small bag of pretzels. There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless. You have to download their app before the flight starts. I was having issues with the app on the previous flight, so I tried to get help with it before we took off. Our flight attendant acknowledged she heard my question and then just walked off and didn't help me."
Pros: "I rebooked on another flight very easily! That was excellent"
Pros: "Zero. Literally nothing."
Cons: "Delayed more than 4 times. And changed gate. Just terrible"
Pros: "Least expensive and quickest trip"
Cons: "Not always available on return trip"
Cons: "Seperated me from my partner after we originally had assigned seats. Middle seats non reclining - horrible"
Cons: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."
Pros: "Nothing"
Cons: "My flight to Pittsburgh was cancelled and NO attempt to rebook was made by united. No compensation. I had to fly to Cleveland and rent a car for $150 and drive to Pittsburgh. United refused to pay for my rental car. Terrible experience."
Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"
Pros: "Thought it was cool with the screens in the seat even though I didn't use them"
Cons: "Seats were cramped and the power outlet was to hard to reach since I couldn't see it. I ended up just using my battery pack."
Cons: "Very limited free entertainment"
Pros: "Attendants were nice"
Cons: "Switched from ANA to an ANA operated by United. I wish we could have stayed with ANA. Legroom was shorter by at least 3 inches, so knees hit seat in front. Made for an uncomfortable flight, reminding me of why non-US carriers are the better way to go"
Pros: "On time/early"
Pros: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"
Pros: "The low cost of fare. The ease of ticket purchase thru kayak. Convenient e-mail services. United Airlines service was courteous and very handicap friendly."
Pros: "Leg room. The app had movies. Friendly people. Not crammed with passengers. I FINALLY got a window seat"
Pros: "Your ground crew and flight crew is very professional. Thank you for an uneventful flight."
Cons: "Slight delay that was beyond anyone's control. We had a safe and comfortable flight."
Cons: "Day I did not select. I'm furious."
Cons: "Sat waiting to take off too long. Not enough of a beverage . No entertainment ."
Pros: "Seats were comfortable. I passed out so couldn't take advantage of the food and entertainment. Nevertheless, I was comfortable enough to take a snooze. Despite the turbulence, Captain remained in control and ensured smooth safe travel."
Cons: "Sitting in the middle. And the bright light from the TV kept turning on because I would lay my arms on the arm rest. Also, airline attendants were not friendly. Maybe, they too needed to take a quick snooze."
Pros: "Friendly staff and working equipment wins!!"
Cons: "A one-way a form from BWI to Denver is $169. The cost of an upgrade for this flight from Houston to BWI was $589. Please explain that United."
Pros: "The food was tasty for airline food."
Cons: "The tv on the headrest didn't work."
Pros: "It was a crowded flight home, I knew that when I checked in online. I was forced to check my bag plane-side...to be picked up at baggage claim upon our arrival. Inconvenient to say the least. The crew announced there was in-flight wi-fi {available for purchase, of course} only to come back on and apologize that the wi-fi was down for this flight. The crew did do beverage service, but never made it to the last three rows of passengers. Overall, just not the type of customer service I am used to from other airlines. I chose this flight based on the price. I don't think I'll chose United again in the near future."
Pros: "Nothing at all"
Cons: "Everything"
Pros: "Everything"
Cons: "Keep improving for sustainability in market. Best"
Cons: "2nd flight missed due to multiple flights from gate 130. No seats close to gate. Speakers not loud enough. Garbled speakers. To much background noise. Very confusing. Was able to rebook later flight but very inconvenient and not optimum. Also plane was too hot. No air circulation."
Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."
Cons: "Both flights were late !!!!"
Pros: "I received my e boarding pass the night before"
Cons: "The boarding pass that was sent the night before had the incorrect gate and no seat assignment. I spoke w THREE agents at checkin and they all sent me to the (wrong) gate- C25 and wouldn't give me a seat assignment. That is a long way to go w a scooter and a bag, only to learn the correct gate is B4. I was the last to board, there was no bin space left. it shouldn't be so complicated."
Pros: "Customer service"
Cons: "No problem"
Pros: "Yes"
Cons: "All"
Pros: "Same as above."
Cons: "None"
Pros: "Part of personal device show of "By the Sea""
Cons: "San Fran to BWI unable to view end. Hubby watched Olympics I refused to pay for two devices."
Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."
Pros: "assigned seating"
Cons: "Hate the lack of leg room."
Pros: "the crew handed out complimentary headsets which was nice"
Pros: "I enjoyed that this aircraft had in-seat entertainment displays."
Pros: "The flight was short 102 people so the attendants were very attentive."
Cons: "A seat with more cushion would be nice for an 8 hour flight."
Cons: "Limited leg room. Seat didn't recline."
Pros: "Flight staff were friendly and accomodating going to destination"
Cons: "Computer system down at check in on return flight but staff at shannon did great job on checking in manually earphones outlet in seat did not work making return flight very long with no entertainment staff were ok"
Pros: "The food at ohare"
Cons: "Having to wait an additional 6 hours for my flight home."
Cons: "Never want to fly into newark again. Wrong baggage claim 5 advertised and waited till last bags picked up b4 being told oh we made a mistake and its carousel 7. And if the end of the trip wasn't bad enough the beginning was a nightmare at newark with getting there and the security/tsa..Nobody wants to do their job just pass the buck and make it more chaotic. No wonder there were lines wrapping around terminal 3/4 times. I know this is not directly related to airline but since u insist on flying out of newark it is indirectly. They say la guardia is third world well then newark is fourth/fifth world. Chaos absolute chaos. Please god i will never have to fly united /Lufthansa out of newark again."
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