Veggies options could be a little bigger
Pros: "Great experience!"
Pros: "Flight crew was top notch"
Cons: "The boarding procédure in Dublin requires à long walks in 3 différent locations. Should be ma de shorter"
Cons: "It would be great if airlines would identify where infants are sitting when it comes to upgrading seats. I spent $350 so my husband and I could be kicked and pushed non-stop by a screaming and crying infant. If we had known, we would’ve saved our money and just sat in economy."
Pros: "Easy boarding, easy flight"
Cons: "Food served a little earlier, with beverages first. There was also buzzing in the headset when I was watching a movie."
Pros: "CRES was great"
Cons: "Many of us waited about 40 minute for our bags to show up in the reclaim area."
Cons: "Seats were a little uncomfortable but overall not bad."
Pros: "I didn’t die in a plane crash."
Cons: "They missed the connecting flight the day before, so we had to fly out the next day on a flight that left ~1 hour late. I know the staff is doing what they can so I blame the execs making millions because they’re typically the real problem anyway."
Pros: "The crew was awesome! Best flight I've ever had."
Pros: "Big windows"
Cons: "Too cold during red eye"
Cons: "My economy plus seat wouldn’t recline!"
Cons: "We didn't fly here"
Pros: "Flight was very comfortable - we upgraded to better seating and it was well worth the additional cost to have more leg room for an overseas flight. Our departure was delayed roughly 1 hour for unavoidable reasons, but we made up most of the time in the air, so we did not miss our connection."
Cons: "wish plane had phone chargers on board"
Cons: "I wasn’t able to take the flight due to illness. Called Just Fly and airline for help - was on hold for hours. Both refused to help me. I am now out of pocket over $700. Appalling customer service by both airline and agent. Planning to report to the Better Business Bureau and travel authorities."
Cons: "Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot."
Pros: "Everything was fantastic except I was a little squished; but I suppose that is to be expected on the economy flight. We did land later than expected but it ended up being just fine and I was able to connect to my next flight."
Pros: "Crew members were pleasant"
Cons: "Gate was changed to a gate much farther away. Flight was delayed for 4 different reasons all of which were unlikely. We left 4 hours late. On board the plane was freezing cold. I will NEVER fly United Airlines again."
Pros: "flight was on time and the crew was friendly."
Pros: "Staff was very nice"
Cons: "My seat was double booked and then I was moved three times while everyone else was also boarding. I was clearly treated as an after thought even with having checked in to the flight and confirmed my seat 24 hours in advance."
Pros: "Flying on the beauty Dreamlier Boeing 787"
Cons: "Luggage crew too slow in both airports"
Pros: "they gave a $100 voucher"
Pros: "Arriving in Dublin"
Cons: "Seat was cramped and uncomfortable"
Pros: "Seat size in premium economy."
Cons: "Food and presentation were weak."
Pros: "An empty seat in the middle."
Cons: "The seat in front of me reclined further than all the rest and the new seats that United has installed are incredibly uncomfortBle especially for a long international flight!!"
Pros: "The flight was efficient and seamless. We even arrived 30 minutes early at EWR"
Pros: "I liked that we arrived on time and that the entertainment actually worked properly."
Cons: "I didn't like the fact that my husband and i had one option only and that was Indian vegan vegetarian dish. We were told that's all there was left. We gave back our tray. I don't mind going without food for a flight but my husband had surgery die to diverticulitis and can only eat certain food. The flight attendant said that she was going to check if there is anything left in first class but it took for ever and I become impatient as the light were turned off and people were getting ready to sleep. So I switch on the light and another flight attendant came by. I explained the situation but she came back with the same Indian vegetarian dish we turned away. After more frustration and explanation the Stewart came with the. Hi Ken version. I gave my husband my share and he was able to finally take his medication and eat the chicken with the bread. I only ate the ice cream and had a glass of wine. Later on the first flight attendant who served us the meal came with a couple of oranges and a bag of chips. Saying she got this from first class. I kept the oranges and gave her back the chips. Floghing with United is very disappointing to put it mildly."
Cons: "Over 4 hours of delays including on plane then everyone was kicked off. We waited more and they cancelled the whole flight and everyone had to scramble to get on anything available. I lost 28 hours of my vacation. They put us in a scary hotel in Chicago. I received a $200 voucher for further flights that doesn't even cover the cost of my unrefundable expenses such as car, hotel and tickets that were lost on my vacation."
Cons: "Delayed almost 3 hours after a 5 hour layover."
Pros: "Very friendly staff. Very smooth bag check. It was crowded but the line moved quickly. Boarding was very organized and easy to maneuver. The flight was very enjoyable and we actually landed 20 minutes early. United has once again provided an excellent flying experience!"
Cons: "There was no part of the entire united experience I did not like."
Pros: "Entertainment was good"
Cons: "Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc."
Pros: "On time"
Cons: "Uncomfortable seats and lights left on so I couldn't sleep."
Pros: "We made it to Dublin..."
Cons: "Crew was terrible, grumpy and not welcoming. Boarding was terrible, 4 hours late. No compensation, little apology. Food was awful. Couldn't really tell what we were actually eating. Actually hated this flight."
Pros: "Nothing!!! It was handled in a terrible way"
Cons: "The way they didn't care"
Pros: "I loved the butternut squash pasta. I plan on making this recipe at home. The staff was also very pleasant and accommodating."
Cons: "My seat was uncomfortable and the person in front of me kept reclining. I had very little space to try and make myself comfortable. I am 110lbs, so I can't imagine how a larger person would feel."
Pros: "flight made me too tired to like anything"
Cons: "flight delay"
Cons: "For an international flight, there should be more amenities like charger etc."
Pros: "Crew was very attentive"
Cons: "The crew kept coming around to give us snacks and drinks and "dinner". I thought we'd be left alone to sleep but we were not and the cabin lights were only off for about 2 hours on our 6 hour flight. It was an overnight flight so I assumed we would be able to just sleep but we were not."
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats."
Cons: "I bought a ticket on KAYAK and it was united flight from Los Angeles to Las Vegas. I buy many tickets going from LA to Vegas. After no indication about any extra costs but only the inability to check in… At the airport I was warned by one of the agents when she told me that my basic economy ticket would not allow me to bring my computer back on the plane without being charged. I've never experienced this in my life. I said I'm not paying and I went through TSA and I boarded without any problem. United has just been axed off of my list of Airlines with which I will travel. Come to think of it the only other airline that I can choose not to travel on his Spirit so United has reached new lows!"
Pros: "Flight crew in Dulles were very helpful in arranging for my daughter and I to sit together. Really appreciated their help."
Pros: "Very smooth and comfortable flight."
Pros: "By downloading the free united app you have access to a decent library of movies and tv shows to watch on your personal devices over wifi. This made the flight seem much faster."
Cons: "Being packed into the seats like sardines, not nearly enough leg room and even when reclined the chair sits too up right. When the seat in front of me leans back, I can't even lay my head down on the tray table because the space is too small for me to bend forward. So I'm forced to sit up right on two long flights, the first didn't even have in-flight entertainment. I can't imagine someone bigger than me (5'4" 150 lbs) being able to even reach the floor if something was dropped."
Pros: "Two meals, great staff, eventless flight"
Cons: "2+ Hour delay due to airplane issues limited space under isle seats for carry on bags"
Cons: "Long waiting time to get luggafe"
Pros: "The flight crew stayed calm and polite as people were frustrated with the boarding process and a few other errors. The communication was clear and consistent about our delay due to the rain and when we would be landing as well."
Cons: "The two gates were boarding separate aircrafts and the lines because a cluster of confused and irritated people. It was hard to board with all the confusion as our gate kept changing where to line up with our groups and eventually we were able to board. Some of the flight crew was a little snappy when the seatbelt light was on for a long time and people had to use the restroom."
Pros: "We were tossed into the last row; I had no leg room and was constantly being bumped by people using the rest rooms. As a result it was a sleepless flight."