Veggies options could be a little bigger
I was crammed against a person too large for one seat. This traveler (who I’m sure you have a record of, 21E) should be required to purchase two tickets in the future. Also, your streaming service kept kicking me out of my movie.
Cons: "Seats are REALLY small"
Pros: "Great experience!"
Pros: "Flight crew was top notch"
Cons: "The boarding procédure in Dublin requires à long walks in 3 différent locations. Should be ma de shorter"
Pros: "United crew"
Cons: "Weather. Maybe toss us free WiFi for making us sit on the tarmac for nearly 2 hours"
Pros: "Easy boarding, easy flight"
Cons: "Food served a little earlier, with beverages first. There was also buzzing in the headset when I was watching a movie."
Pros: "CRES was great"
Cons: "Many of us waited about 40 minute for our bags to show up in the reclaim area."
Cons: "Seats were a little uncomfortable but overall not bad."
Pros: "Our flights arrived just in time, and everything was set up for us to be on time in our destination."
Cons: "There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama."
Pros: "Everything was on time and all the staff were professional and friendly"
Pros: "I didn’t die in a plane crash."
Cons: "They missed the connecting flight the day before, so we had to fly out the next day on a flight that left ~1 hour late. I know the staff is doing what they can so I blame the execs making millions because they’re typically the real problem anyway."
Pros: "The crew was awesome! Best flight I've ever had."
Pros: "Big windows"
Cons: "Too cold during red eye"
Cons: "My economy plus seat wouldn’t recline!"
Pros: "The sleeper seats. Flight attendants"
Cons: "Temperature during the entire flight was too cold! Food was not great for a first class flight!"
Cons: "We didn't fly here"
Cons: "I wasn’t able to take the flight due to illness. Called Just Fly and airline for help - was on hold for hours. Both refused to help me. I am now out of pocket over $700. Appalling customer service by both airline and agent. Planning to report to the Better Business Bureau and travel authorities."
Cons: "Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot."
Pros: "Crew members were pleasant"
Cons: "Gate was changed to a gate much farther away. Flight was delayed for 4 different reasons all of which were unlikely. We left 4 hours late. On board the plane was freezing cold. I will NEVER fly United Airlines again."
Pros: "flight was on time and the crew was friendly."
Pros: "they gave a $100 voucher"
Pros: "Arriving in Dublin"
Cons: "Seat was cramped and uncomfortable"
Pros: "Seat size in premium economy."
Cons: "Food and presentation were weak."
Pros: "An empty seat in the middle."
Cons: "The seat in front of me reclined further than all the rest and the new seats that United has installed are incredibly uncomfortBle especially for a long international flight!!"
Pros: "Very smooth ride from take off to landing"
Pros: "I liked that we arrived on time and that the entertainment actually worked properly."
Cons: "I didn't like the fact that my husband and i had one option only and that was Indian vegan vegetarian dish. We were told that's all there was left. We gave back our tray. I don't mind going without food for a flight but my husband had surgery die to diverticulitis and can only eat certain food. The flight attendant said that she was going to check if there is anything left in first class but it took for ever and I become impatient as the light were turned off and people were getting ready to sleep. So I switch on the light and another flight attendant came by. I explained the situation but she came back with the same Indian vegetarian dish we turned away. After more frustration and explanation the Stewart came with the. Hi Ken version. I gave my husband my share and he was able to finally take his medication and eat the chicken with the bread. I only ate the ice cream and had a glass of wine. Later on the first flight attendant who served us the meal came with a couple of oranges and a bag of chips. Saying she got this from first class. I kept the oranges and gave her back the chips. Floghing with United is very disappointing to put it mildly."
Pros: "the price of the flight."
Cons: "have to pay for entertainment, no good food selections, seats don't recline much,"
Cons: "Over 4 hours of delays including on plane then everyone was kicked off. We waited more and they cancelled the whole flight and everyone had to scramble to get on anything available. I lost 28 hours of my vacation. They put us in a scary hotel in Chicago. I received a $200 voucher for further flights that doesn't even cover the cost of my unrefundable expenses such as car, hotel and tickets that were lost on my vacation."
Cons: "Kept delying the flight for a total of 5hours, and then sat on the runway for 1 hour before take off. Was the worst experience of flying by far. Will definitely go back to delta or American as they are more informative and nicer"
Pros: "Entertainment was good"
Cons: "Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc."
Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"
Pros: "We made it to Dublin..."
Cons: "Crew was terrible, grumpy and not welcoming. Boarding was terrible, 4 hours late. No compensation, little apology. Food was awful. Couldn't really tell what we were actually eating. Actually hated this flight."
Pros: "I loved the butternut squash pasta. I plan on making this recipe at home. The staff was also very pleasant and accommodating."
Cons: "My seat was uncomfortable and the person in front of me kept reclining. I had very little space to try and make myself comfortable. I am 110lbs, so I can't imagine how a larger person would feel."
Cons: "For an international flight, there should be more amenities like charger etc."
Pros: "Crew was very attentive"
Cons: "The crew kept coming around to give us snacks and drinks and "dinner". I thought we'd be left alone to sleep but we were not and the cabin lights were only off for about 2 hours on our 6 hour flight. It was an overnight flight so I assumed we would be able to just sleep but we were not."
Pros: "Short flights"
Pros: "Flight crew in Dulles were very helpful in arranging for my daughter and I to sit together. Really appreciated their help."
Pros: "Everyone was extremely nice! Made me want to fly again. Very quick flight! Crew was great. Very enjoyable people."
Cons: "I don't have any complaints."
Pros: "United needs to get there entertainment figured out because it does not work right. Out of 5 flights in the last week only got to watch TV once. Same way when I flew in January. We pay enough money to fly at least the extras could be worth it. Everything else was fine"
Pros: "Flight canceled due to weather. Eunice Daly in Newark was kind and efficient with finding a new flight to my final destination of Indianapolis. She was great and is a huge asset to united airlines! Bravo eunice and bravo united for having people like Eunice working for them!"
Pros: "Food was good service was great"
Pros: "Two meals, great staff, eventless flight"
Cons: "2+ Hour delay due to airplane issues limited space under isle seats for carry on bags"
Pros: "We were tossed into the last row; I had no leg room and was constantly being bumped by people using the rest rooms. As a result it was a sleepless flight."
Pros: "After being in the air for 4 hours without being able to connect to listen to anything, a gentleman flight attendant came to ask if I needed help. He then tried a couple different tools to try to help me. Nothing ended up working, but I appreciated him trying."
Cons: "Before the flight took off, I mentioned to a female flight attendant that there seemed to be something in the headphone jack and would like some assistance. She said that it wasn't the time to assist me with that (which I can understand), but she never came back to try to help. Once in the air, another women recognized that I couldn't connect and said she would be back. I am not sure if she forgot or if sent the gentleman flight attendant to assist, I felt like I wasn't heard at all."
Cons: "For a trans-Atlantic flight this was a very small plane with very tight seats. The bathrooms smelled throughout the plane. Many seat back TVs didrn't function."
Pros: "Great boarding at ORD."
Cons: "My seat"
Cons: "PA unreadable, entertainment screen broken, special allergy safe meal lost, luggage didn't transfer to next plane and we actually had to drive back to airport and get it 25 hours later loosing time on our trip,staff apathetic to everything! Will NEVER fly United again!"