Find cheap flights from the Netherlands to London

Pros: "The crew and entertainment"
Cons: "Nothing"

Pros: "Delay was for 30 min"

Pros: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Pros: "The crew was amazing"
Cons: "Flight was a bit delayed"

Pros: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Cons: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Pros: "The transfer after the flight was very helpful."
Cons: "Entertainment was absent."

Cons: "entertainment sound"

Pros: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Pros: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Cons: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"

Cons: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Cons: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."

Pros: "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."

Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Pros: "Nothing about it"
Cons: "They didn't even take us!"

Cons: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Pros: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Cons: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Pros: "All very comfortable"
Cons: "It was delayed"

Pros: "staff was very nice"

Pros: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Pros: "Friendly and high quality service"

Pros: "Swiss took care of your mistake, booked on subsequent flight."
Cons: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Pros: "Everything. They are in their own class."
Cons: "Nothing"

Pros: "not enough room, everything hastily delivered"

Pros: "-"
Cons: "- late in arrival - 2h late in departure - lost my luggage"

Pros: "Nice plane, organized food and boarding."
Cons: "Nothing really"

Pros: "The service was great, the staff was very friendly and helpful"
Cons: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Pros: "Swiss is always a tad nicer than the alternatives"

Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Pros: "Good food, ice cream and free alcohol"

Pros: "On time"
Cons: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

Pros: "Crew and people were fabulous!"
Cons: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Cons: "1 hr 50'' delay"

Pros: "They put us in a nice hotel"
Cons: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Pros: "Crew were organized and pleasent. Lots of food."
Cons: "Seats in economy are tight."

Pros: "I don't think I'd ever experienced such a friendly and empathetic crew."
Cons: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Pros: "zurich a great airport."
Cons: "cheese roll"

Pros: "Super nice and skilled staff, everyone was great to interact with."
Cons: "Not a thing."

Pros: "Crew was very nice"
Cons: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"

Pros: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."

Pros: "I like that this plane had more leg room then other airlines."

Pros: "Polite crew"
Cons: "The service and food was excellent. There is no question about dislike"

Pros: "Ok food and ok entertainment"
Cons: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."

Cons: "I wasn't on it so I wouldn't know."

Pros: "Excellent flight attendants."
Cons: "The boarding process for the economy class seems a little chaotic since there is no distinctions by zone or seat row. The result is a surge of people right when they announce boarding for that cabin."

Pros: "All of it Plane was only a third full so"
Cons: "To get on the plane via bus"

Pros: "Decent comfort in the plane. Friendly staff."
Cons: "My flight was delayed. This was the third time in the last 4 times I traveled this route"

Pros: "Everything"
Cons: "Nothing"

Pros: "comfortable"
Cons: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."

Pros: "food is amazing"
Cons: "seat is outdated, but new seat for biz is coming very soon"

Pros: "Cabin cree was helpful"
Cons: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

Pros: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Cons: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."

Pros: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Cons: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Cons: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Pros: "Turkish got us on board although our incoming flight was delayed."
Cons: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Pros: "Smooth from start to finish Well Done !"

Pros: "Food, comfort, wifi, entertainment."
Cons: "The flight left an hour late. But the crew never explained why the delay."

Pros: "The food and the entertainment was excellent!"
Cons: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Pros: "Excellent food"
Cons: "Boarding was a bit chaotic"

Pros: "Excellent customer service from boarding to landing"

Cons: "Nothing"

Pros: "The service and the cleanse up to the tope"

Pros: "Super staff"
Cons: "Bad WiFi connection"

Pros: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Cons: "Older equipment. A little bit tight. But not too bad."

Pros: "Confort"
Cons: "None"

Pros: "The flights themselves were fine"
Cons: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."

Pros: "The food was great; the service impeccable!"

Cons: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Pros: "the flight was comfortable and the crew as very warm"
Cons: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Pros: "Quick check in. Nice staff."

Pros: "Interior of the plane"
Cons: "Nothing"

Pros: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Cons: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Cons: "It was very hot on the plane."

Pros: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Cons: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"

Pros: "Food is bad.no other word is fitted. All the rest is good."

Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"

Pros: "Efficient transfer aside.from long security process. Beautiful plane."
Cons: "Long security process. Limited leg room."

Pros: "Just entertainment system and crew makes your life easier on aircraft."
Cons: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Cons: "Their audio system is very bad."

Pros: "service always good"
Cons: "on the last flight didn't even have a personal monitor"

Cons: "No classical music in the suggested list."

Pros: "The Turkish airline staff was great and very helpful"
Cons: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Cons: "to hot, very hot!!! ו suffered too much"

Pros: "Excellent entertainment + decent food"

Pros: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Pros: "food + entertainment"

Pros: "You were fed."

Pros: "i love the movies"
Cons: "The cabin crew was rude and disorganized"

Pros: "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
Cons: "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."

Pros: "All perfect this time. Food was so tasty as always:) crew is very kind."
Cons: "Always delay flight"

Pros: "I love the comfort and hospitality offered by the Turkish"

Pros: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Cons: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."

Cons: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Pros: "Professional yet very friendly staff"

Pros: "great food, great wine, great service"
Cons: "Most of the movies are missing english subtitles. That makes them almost impossible to watch for whom English is not their native language"

Pros: "food good, lots of selections. liked the movies/tv shows. seats were fine, not too much wiggle room but okay crew was great. very attentive and helpful. no attitude like you get on domestic type US flights"
Cons: "too much lemon smell in bathroom."

Pros: "Good service and good food"
Cons: "Small seating for such a long flight, but overall not bad"

Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Cons: "Very nice crew and great food"

Pros: "Services is good ."
Cons: "Food can be better"

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "Muslim food"

Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."

Pros: "Everything works and quick to get to destination."

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Pros: "The aircraft"
Cons: "No overbooking next time!"

Cons: "KLM crew exceed our expectations"

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "No delay and nice staff"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pros: "Nice attention and good food. Plane and seats are confortable"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "I love the food"

Pros: "Amazing crew"

Cons: "Need more leg room!!! Larger meals needed."

Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"

Pros: "The crew!!"

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "Very friendly and helpful crew."

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Pros: "Crew"
Cons: "N/a"

Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "Lovely staff, good food, great movies."

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Cons: "I missed my flight because of MU"

Pros: "The move choices were good. The food and wine options were decent."
Cons: "The boarding process was confusing. Once boarding began, there was no attention paid to distancing guidelines. I heard the crew make announcements about mask requirements but never saw anyone being directly reprimanded or corrected for not wearing a mask or not covering their nose while boarding or walking around the cabin. Even though I only counted fewer than 20 passengers for over 100 seats, upon boarding, three solo passengers were assigned to sit in adjacent seats, with me in the row directly in front of them and another passenger in the row directly behind them. There was no precaution to space out passengers whatsoever. I had tried to choose my seating during check in but the online app was difficult to understand what seats were actually open or taken. Once I boarded it was clear the online information was incorrect. With so few passengers, the gate crew could easily have taken the time to review seating and re-seated customers for improved health and safety. This was my first time flying during COVID and I had thought airlines were doing more to instill trust in customers to keep customers flying but I will not be flying again until COVID is over as I did not see precautions keeping customers safe."

Pros: "Glenlivet whisky for free"

Pros: "Snacks"
Cons: "2h late!"

Pros: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Cons: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."

Pros: "Fast boarding, early arrival"
Cons: "If I weren't super hungover"

Pros: "Easy boarding, friendly crew, good food"
Cons: "Nothing to report"

Cons: "Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination"

Pros: "Great crew and flight"

Pros: "Check-in at BWI could not have been nice/more courteous. Great flight and crew!"
Cons: "We love this BA flight out of BWI."

Pros: "Nothing"
Cons: "The plane, the arrival time and the service"

Pros: "Seats were nice"
Cons: "Complementary water... It was a decently long fly not to offer anything."

Pros: "New clean plane"
Cons: "Limited leg room if unable to upgrade. Unexciting food."

Pros: "Polite, friendly staff."

Pros: "Everything"

Pros: "BA crews are always great. Also excellent that they don’t have those annoying M&S menus on LCY flights. I don’t object to paying, but it just slows everything down."

Pros: "Nothing"
Cons: "No self service kiosks to check in. Rude staff. Terrible flight experience."

Pros: "Crew was very attentive and food and drink good as on most flight to and from City Airport. Seats very comfortable compared to main fleet. City Flyer is still worth paying the extra which most flight by main fleet ex Heathrow or Gatwick are not."
Cons: "Flight was delayed and boarding not great as we were kept waiting in a hot bus outside the aircraft for 15 minutes"

Pros: "Crew did a great job!!"
Cons: "Due to the age of the plane there was no outlet to plug in your phone."

Pros: "Comfortable short hop"

Cons: "Pointless priority boarding if you get all priority passengers to wait for the rest of the flight.."

Pros: "Par from below the flight was great as always"
Cons: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Pros: "Fast as smooth"
Cons: "Nothing"

Cons: "2 Hour Delay"

Pros: "best vegan meal ever"
Cons: "I missed my connection and was stuck for 12 hours. I was not warned that at nearly 70, I might need help to get to the gate on time. When I was late, the staff told me I should have asked for help.I had no way of knowing. I was told on another flight about the time limit. The lack of variety of entertainment and the quality of the equipment and the picture resolution made was a joke"

Cons: "Flight LCY-ZRH (19:35-22:10) departed delayed by >1h, we had to wait in boarding staircase standing with 9mth old baby for 45mins. Due to late take-off we were too late to land in ZRH as runway had already closed. Diverted to Stuttgart, where no BA staff was on the ground to deal with and all services had already closed (~00:30). Basically ~50 customers were dumped at a place they didn’t want to be and no info on his BA wanted to deal with it was given. After 1 week still no info on compensation. And this wants to be a major carrier?"

Pros: "Fast security and passport control at both ends, Home in 30 mins after landing"

Pros: "Flight was pretty good."
Cons: "Check in was very slow an staff was not very helpful."

Pros: "Nothing I didn’t make the flight"
Cons: "Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow."

Cons: "Delayed 1hr after having been rebooked on that flight"

Cons: "For some reason we were boarded and ready to go and only then did they think to send for a de-icer. A 40 minute delay on a 1 hour flight. At the other end we then had to wait 20 mins to get off."

Cons: "My suitcase didn't arrive at the airport in Bologna with my flight. I am still waiting for it and inside I have all I need."

Pros: "Simple flight left later than expect but arrived earlier than scheduled. Leg room was plenty and not like other airline where you feel packed like sardines."
Cons: "Nothing so far just a shame my luggage was damaged."

Pros: "Flight"
Cons: "Boarding at Gate E46 was disorganised both in timing ans execution. We were told on checkin that boarding would be early and it was late, closer to the original estimated time and then the order of boarding, parents with kids, then ExecClub and Business, and then others was ignored..."

Pros: "Cabin crew was friendly. Everything ran smoothly. Baggage was fast"
Cons: "No problems"

Cons: "Food, but surprised that they served anything!"

Pros: "Left and arrived on time! Comfortable aircraft"
Cons: "Nothing"

Cons: "food!"

Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."

Pros: "We sat in the plane for 2 hours and were told they were dealing with a passenger issue."

Pros: "When it got going, a pleasant flight."
Cons: "The delay was longer than the flight, although not necessarily BA's fault."

Pros: "Excellent service, the entire flight staff was friendly and attentive"
Cons: "The only thing I didn't like was the size of the drinks. Regular sized soft drinks, juice or water would have been better especially for 11 hours in a pressurized cabin. I had to ask several times for more water until I found a small water dispenser at the back of the plane where I could refill my water bottle without having to ask the staff. The attendants were always more than happy to give me extra water when I asked"

Pros: "The cabin crew were friendly and service was excellent"
Cons: "Keep the complementary snacks and drinks made the flight great after a long day"

Pros: "Food and drink service was good and without additional cost and crew was very cordial and attentive.In flight entertainment with good amount of choices. On time and better than most in comfort in Economy. Toilets were clean and with all needed."
Cons: "Would like to see more two seats row choices rather than three."

Pros: "Food good and very attentive and friendly Cabin crew Amanda made the flight a pleasure."

Pros: "No access to any lounge services. Food selection and quality significantly behind competitors. Does not just the price charged."

Pros: "Flights were on time."
Cons: "I had requested a wheelchair and never got one either way. Slowly but I walked it! Thank god I was not completely disabled."

Pros: "Great flight staff and meals for coach were excellent. The attendants were so nice and responsive"

Cons: "Food and entertainment selection was not the best."

Pros: "I liked the extra compartment and arm rest by the window seat."
Cons: "The crew wasn't too observant. I had my blinker button on for 40 minutes because I realized I was never given a headphone to watch tv. As I patiently waited, I saw the flight attendants in the back doing nothing but chatting. So I tried clicking again in hopes they would head and come to assist me. But nothing. So I had to hail one over for headphones. They also kept the curtains open the entire flight even though people were trying to sleep. I had to put a jacket over my face to block the light and so did the person sitting next to me."

Pros: "The flight was on time."

Pros: "Video was good, seats were good."
Cons: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Cons: "There was no air"

Pros: "Nothing"

Cons: "Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs"

Pros: "Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving."
Cons: "More communications when the flight has been delayed and sitting there."

Pros: "Nothing"
Cons: "Better plane Leave on time.....almost missed my connection to NY Lost my bag"

Pros: "Yes"
Cons: "Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it"

Pros: "."
Cons: "."

Cons: "The charge for baggage but when i bought the ticket i received that the baggage was included"

Cons: "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"

Pros: "The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities."
Cons: "I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic."

Pros: "People and new plane"
Cons: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Cons: "My fare did not include a checked bag. I find it hard to believe that anyone would take an intercontinental flight without checking a bag. The fee to check a bag at the airport is $150. This sounds like something a shady company would pull off. Was very disappointed, not what I expected from Air Europa"

Pros: "Give food twice, a blanket and a pillow"
Cons: "Nothing"

Cons: "Excessive baggage fees"

Cons: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"

Cons: "I missed my connection because of the insane delay on the first flight."

Pros: "Vuelo de la excelencia"

Pros: "Nothing"
Cons: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."

Pros: "Our flight was on time, our crew was kind and helpful, seats were very confortable, on air entertainment was great. It simply get like a great airline and not a budget one. The plane felt new"
Cons: "I liked everything."

Pros: "None"

Pros: "The crew was friendly and one started bording it when ok."
Cons: "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."

Cons: "Flight attendants were very rude apart from that it was great"

Pros: "Overall the flight was fine."
Cons: "My connection in Madrid was bad. I arrived at gate E82 and had to get to A8. Terminals are laid out sequentially and it was quite a walk, with a passport check before the B terminal. Even with an hour and a half layover I had no time to spare going straight there."

Pros: "The prive was ok"
Cons: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Cons: "More than 4 hours delay and nobody was able to tell us anything, nobody was updated in the gate, terrible information and service, Internet service was terrible, the only quick procedure was to charge my credit card, after this terrible reception"

Pros: "It was a short flight."
Cons: "Boarding process was awful and there was no beverage service that I knew of or saw."

Cons: "There wasn't any entertainment. But this was a short flight, so was expected."

Pros: "Nothing."
Cons: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."

Pros: "New clean TV"
Cons: "Entertainment good on my short flight I was wathing a show and an advertisement about EA came on and lasted way too long and I could not move back to my show at wull."

Pros: "departure from JFK to Madrid was on time"
Cons: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."

Cons: "Space between seats very uncomfortable. Planes very old."

Cons: "The boarding procedure need to improve."

Pros: "flight on time"
Cons: "food"

Cons: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"

Cons: "They are always late, they charge for everything..."

Cons: "The flight was delayed 3 hours and the boarding was quite disorganized."

Pros: "Nothing."
Cons: "The long delay."

Cons: "crew was not nice. having literally to RUN from one terminal to the other to get to the connection plane. having to go up a huge stairwsy with carry on everything was terrible !!!! i am NOT recommending Air Europa."

Pros: "I got there"
Cons: "Be prepared to take a bus to the airplane. No perks of any sort."

Cons: "Paying for my seat I didn't fet"

Pros: "Nice staff"
Cons: "Food, entertainment systeme, seat"

Pros: "Very friendly crew."
Cons: "Getting off the plane on the tarmac"

Pros: "Staff was friendly and helpful. All our baggage made it to our finally destination in one piece."
Cons: "We kept getting an error when trying to check-in online. The check-in counter was slow and didn't open until two hours before for an international flight. Even after being checked in they didn't release the gate location until 30 min before takeoff. Surprisingly the flight was still on time and baggage made it."

Pros: "the price"
Cons: "service,flight entertainment and food was poor quality."

Pros: "Slept almost the entire flight over, from the middle seat."
Cons: "Only a 10kg weight limit, not described well during the ticket purchasing process."

Pros: "Went to Barcalona for a wedding, Air Europa was the best price by far. We didn't get delayed once and our checked luggage made the transfer in Madrid."

Pros: "Nice crew, very professional."
Cons: "Entertainment equipment was broken. Food options could be bigger and quality of food could be better."

Cons: "No food or even soft drink included in price"

Cons: "Plane did not leave on time. We were waiting for 30 minutes for take off and no anoauncement was made. We got nothing in return"