Delayed 4 hrs.. finally boarded the plane 30mins from Faro Portugal and the pilot tells us that the Faro airport is closed due to waiting too long for us. Which means we landed in Malaga Spain. Waited 4hrs on busses to be organised in Malaga 5hrs on a bus to faro airport. Took 25hrs to travel what should have been a 6HR journey. Of course Ryanair isn’t accepting any fault after us paying £400 for the flights and loosing the first night of the hotel.
I had to pay 71 euros for my hand luggage. When booking the flight, I could only choose checked baggage. Very annoying!
Really cramped, uncomfortable
Pros: "Very organized and very easy boarding experience."
Pros: "Pleasant cabin crew"
Cons: "Everything! A lot to improve"
Pros: "Treated us with respect and very helpful when we missed our flight and had to be bumped on to the next flight."
Cons: "Wish we didn’t have to pay so much to change the tickets. Significantly ate out of our holiday money"
Pros: "I liked when w landed in my destination."
Cons: "The flight attendants were very short and not helpful. I pumped breast milk and asked for a bit of ice and they gave me four cubes. When I asked for a bit more after first service they again gave me four cubes. Not very kind and treated me like I was bothering them."
Pros: "Priced right."
Cons: "All snacks, drinks are for sale. Could at least offer a complimentary bottle of water."
Pros: "crew were cheerfull"
Cons: "Ryanair are fleecing customer regarding the wheelie carry on bag. Customers should be told about their new 'rules' and all the extra costs at the point of purchasing the the ticket as when you add the extra costs on the flight is no longer a bargain and flying with BA is a much better option."
Pros: "Friendly staff"
Cons: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."
Pros: "App is helpful. Email messages are helpful"
Cons: "Unclear that >100 ml not allowed in cabin size luggage that gets put in the hold. This caused unnecessary delay and extra work for staff at security"
Pros: "Staff where nice and flight was on time"
Cons: "I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child."
Pros: "Keeps to schedule. A high performing low cost airline."
Cons: "Cost of the food and drinks but I’ll still fly with Ryanair again."
Pros: "V efficient airport. Got through quickly and no rushing due to size. V pleasant staff despite full plane. Nice flight path over by Ireland’s highest mountain range on the departure. Also nice sunset on right of plane. All on time"
Cons: "Maybe enough seats for everyone after security but obv right for space"
Pros: "It is a cheap flight. I don’t espect first class. The ride was smooth, the flight was cheap, the cabin crew were friendly and it wasn’t horrendously dirty."
Cons: "I had to print the boarding pass on my own, cannot get it at the airport. Also the fact that they delay in telling you where the gate is and then it is a 10 minutes stride to get there."
Cons: "The plane arrived 12 minutes after we were supposed to have left. While a delayed flight isn't uncommon these days, there's usually at least an attempt at communicating that to the passengers. No such luck this time - we were all simply waiting and wondering."
Pros: "The efficiency of the staff, the cost of the flight, the food."
Cons: "The queue at the airport."
Pros: "Arrived on time"
Cons: "Screaming children and little food on offer. No tea...again"
Pros: "Efficient, good value and on time"
Cons: "Non priority Queue and the fact that my bags were put in the hold."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Pros: "On time departure and arrival"
Cons: "Access to airplane and egress via the aircraft own steps is an accident waiting to happen for those people with impaired mobility."
Cons: "Check in, crowds, cramped seats"
Pros: "Ease of check in"
Cons: "Late notification of cancelled flights. Ryan airs disregard to the impact to people's lives"
Pros: "Comfortable seat"
Cons: "Flight delay and .no air bridge"
Pros: "The flight was excellent all throughout,very kind Staff,Captain was brilliant"
Cons: "Wait to long from check in to board the Plaine"
Cons: "Flight delayed, no baggage tags to put cabin cases in hold and ‘random allocation’ seats actively place people as far away from each other as possible"
Pros: "Crew was very friendly and helpful."
Cons: "Long wait before getting on the aircraft"
Pros: "Absolutely nothing! Horrible airline to say the least :("
Cons: "Very rude staff and overall poor service!"
Pros: "Everything was quick and efficient from check in to baggage pickup."
Cons: "An obnoxious hen party disrupted our enjoyment of the flight. Cabin crew didn't try to control them"
Pros: "The plane itself was good. It left on time."
Cons: "Stood in a long line only to be told that we had to go to a different line. Not marked. Told to print boarding passes which is something a traveler cannot easily do. Not able to do that before leaving the United States."
Cons: "Not one person from checking in to the flight crew was friendly. I will never fly Ryanair again."
Cons: "When I was check-in at the airport, the staff in the Basel airport, was so rude. Even though I've done online check in, unable to use online boarding pass. Only said, I have to printing the boarding pass, but I was traveling around country side, so there were no place to printing the ticket. When in the airport , the staff require either online or printing boarding pass, but as my online boarding pass is not working, I said I would like to get boarding pass and willing to pay for it. But she was almost shouting to me and her face looking vey annoyed for doing additional work. I was uncomfortable for her service. And she only said "NEXT TIME!, OK?", her tone was like scold to child. I don't expect either excellence service or big friendly smile, but I paid for ticket and printing, I didn't bagging anything. I really did't understand her attitude, I don't have any reason to heard her shouting voice in the airport after holidays. I was consider never use Ryanair next time, seriously."
Pros: "Crew was friendly and professional"
Cons: "Seats don't recline, no seat back pocket"
Pros: "The actual flight is thirty minutes and low cost"
Cons: "No information poor communication. Boarding delayed for no reason and then we were unable to take off for almost two hours because supposedly air controllers' restriction on starting their engines? It almost seemed as if it was an opportunity to sell food and drinks onboard"
Pros: "On time"
Cons: "Tight seating"
Cons: "Still could do with just another couple of inches more space."
Pros: "Was what I expected."
Cons: "The number of people who choose to keep going up and down the aisles and not sit in their seat. Pay to sit next to your friend if you are that bothered. Made the hostesses job much harder to serve drinks quickly as had to keep moving back and forth to accommodate people walking by"
Pros: "Quick flight option"
Cons: "The check-in process is just crazy! Four step procedure with the same person doing 3 of the 4 jobs. Herded into a small hot holding room after long lineups to see if the carry on luggage fits into the measurement guide. Poor staff! Doing their best with the means they have. Perhaps ask them how it could roll out better."
Cons: "We waited for an hour on the tarmac. It's critical that if other passengers aren't on time we close the doors and go so we leave on states time. Otherwise we miss it as we did and had to wait an hour. I realise my flight was cheap however timings are global whether no frills or not!"
Pros: "Fast and efficient"
Cons: "The hard seat backs"
Pros: "So quick and easy"
Cons: "Shortage of seating in boarding area."
Pros: "The ride wasn't bumpy, The pilot was careful and the weather was nice."
Cons: "Not enough leg room."
Pros: "Great app"
Cons: "Boarding was manic and Kerry airport facilities poor."
Cons: "I have flown budget airlines before, but this takes it to a new level. I would frankly pay more to not have to be nickeled and dimed."
Pros: "Getting off"
Cons: "Most of it"