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Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Pros: Crew great.

Cons: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Pros: Crew only

Cons: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.

Pros: Crew

Cons: Seat

Pros: I did survive

Cons: Buggage was lost

Cons: They lost our bags and the bags of every other passenger that connected via Moscow to get to Tel Aviv. We flew from jfk but this affected fliers from European origins as well. Horrendous experience at 11:30 pm to fill out lost baggage forms which took 2 hours. Not worth the headache to save a few $.

Pros: Crew were helpful and friendly, but not as good as SAS.

Cons: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Pros: Crew

Cons: American airlines connections were terrible

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Cons: Very narrow seats

Pros: Amazing crew. Great food

Cons: Free WiFi

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Slow service.

Cons: Better communication!

Pros: Crew were great

Cons: Refreshments

Pros: The aircraft

Cons: No overbooking next time!

Cons: We arrived for our flight 1 hour before the flight. They told us we were late then forced us to check one of our carryons because it weighed over 8 KG. (not too big just weighed too much) and was not a problem carrying on other flight. 10 Euros. We arrived at the gate 30 minutes before take-off and they had not started boarding yet. We were then pulled out of the boarding line and told that we had to pay a late fee of 60 Euros each because we were late. 180 Euros! We had to go back to the cashier counter in the ticket terminal to pay and then again go through customs/passport and transit screening. We still made it back to the gate in time to board and leave by departure time. We then waited for passengers from another connecting flight to arrive and board so we then left about 30 minutes late. Then the air conditioning was broken to we fumed in 90 degree heat all the way to St. Petersburg.

Cons: Nothing . . . . . . . . . . . . . . . . . . . . . .

Pros: I received an email, text, and call about the change in schedule for the flight. They provided a free sandwich on the flight.

Cons: They changed the time of the flight from 7:50 to 10:50 and then we didn’t end up departing until 11:15 so we arrived 3.5 hrs after I had initially planned.

Pros: Great stewardesses

Cons: Flight delay

Pros: Food and crew were good

Cons: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Cons: No entertainment

Pros: Crew was competent

Cons: The plane was hot the entire flight

Pros: The flight was on time

Cons: Long waiting for luggage

Cons: would not check my bag to final destination

Cons: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Pros: The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them.

Pros: Food offered on flight even though short trip

Cons: Was delayed so being on time

Cons: Staff rude and short

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: No delay and nice staff

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: I was in business class and it was great. The staff the food and the seats were awesome.

Cons: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.

Pros: Captain was great !

Cons: Food

Pros: No seat comfort

Pros: Crew was particularly lively and friendly. The chocolates were awesome

Cons: No entertainment throughout

Pros: Arrived on time.

Cons: Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat.

Pros: Crew very professional

Cons: Boarding was a little confusing

Pros: Crew was very friendly and seat in KQ is super comfortable in Business.

Cons: Plane is old and entertainment facilities are no longer appropriate

Cons: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Pros: Simple no frills airline

Pros: Arrival in time

Cons: Compartment for hand luggage was full, no space

Pros: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Cons: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Pros: The flight was on time

Cons: Long waiting for luggage

Cons: the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical

Pros: The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers.

Cons: It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too.

Pros: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Cons: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Cons: The plane is so old..,

Cons: Not being 1 hour late

Cons: Flight got delayed 30 minutes

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.