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Pros: Even though it was economy class, I was able to sleep because it was very comfortable.

Cons: Not sure, I slept the whole flight.

Cons: Depart on time

Pros: There was a good amount of leg room and the seat reclined to a comfortable position to sleep.

Cons: My flt from DEN was delayed so I missed my connection - it didn't happen.

Pros: Great aircraft Boeing 787 Dreamliner! Rome to LAX at 40,000 feet for 12 hours. Smooth flight.

Cons: Bring your own FOOD and WATER/SODA. Also if you are a big person, the bulkhead seats and seats on the exit rows are narrower than other coach seats due to the folding video screen between seats. If you are a small spindly person, no problem but if you are a big person, the seats are uncomfortable.

Pros: Efficient boarding

Cons: Not only do you have to pay for a meal or snack, but there is absolutely no free drink service at all, not even water. Want a can of coke? $3 on your credit card and I’ll get that right out to you. What a joke. Have to pay for a blanket too. The most penny pinching airline I’ve ever flown.

Pros: Very comfy seats

Cons: More food choices

Pros: Nothing

Cons: Horrible flight experience all around. The airplane departure was delayed due to technical issues so we sat on the plane for an hr with no ac. There was no beverage service on flight. Had to switch airlines at my layover in Madrid so they had me pick up my checked bag at baggage claim. They lost it

Pros: Everything

Cons: The delay in the return leg but all in the interest of safety so no complaints. Wifi in Dubai airport good be better

Pros: Helpful crew. Clean toilets.

Cons: Overhead racks, so very difficult to close, always you need help. May a design fault.

Cons: Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position.

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Cons: It would have better if the flight wasn’t 5 hours late.

Pros: The crew was amazing

Cons: Flight was a bit delayed

Cons: Food could be better

Pros: The crew was fantastic

Cons: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.

Cons: Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes...

Pros: Good food and service

Cons: More space in the seats and be able to pick up seats during checking in

Cons: They charge for coffee and soft drinks and have no snacks complimentry

Pros: The service por a 85 years old was poor

Cons: Built-in entertainment system is complete crap: sound is almost absent, touch screen is practically unusable.

Cons: No movies.

Pros: The crew was very friendly. Flight was on time, luggage were given on time as well. Well organized flugjt and nice crew!

Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Cons: Get rid of seats E & F!

Pros: They kept us up to date throughout the whole process

Cons: I could have had a seat next to my thirteen year old and I didn’t get my seat arrangements unit I was boarding the plane.

Cons: Best flight and touch down ever.

Pros: Crew were wonderful.

Cons: It would be good if ba could stop losing my luggage.

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: Fligh on time.

Cons: The food on board.

Pros: Excellent crew

Cons: Flight delayed and no reason Food very bad

Pros: The flight attendants were friendly, attentive and efficient.

Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Pros: Crew was nice.

Cons: Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.

Pros: Friendly crew

Pros: Food

Cons: Seat

Pros: Crew was solicitous.

Cons: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: No delay and nice staff

Cons: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Cons: My luggage got lost. Meals very hardly not tasty.

Pros: Crew was excellent

Cons: Ear buds very mediocre sound quality.

Pros: Did not provide special ordered meal, leaving nothing to eat

Cons: Unapologetic staff, no care for customer service

Pros: I liked the fligth attendant

Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Cons: The food could have been better and the crew attention and assistance to the passengers.

Pros: Seats small uncomfortable

Cons: Bigger seats.

Pros: The crew was amazing and the flight was smooth

Pros: Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight.

Cons: Simply everything

Cons: LHR made us wait 30+ min upon arrival for a gate.

Pros: Seat super small, could not avoid touching other passengers, I am not obese.

Cons: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.

Pros: First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality.

Cons: Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view

Pros: Lufthansa is always incredible.

Pros: The flight was on schedule. The pilot was great and avoided turbulence.

Cons: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Pros: Super confortable

Cons: Ok

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: The friendliness of the crew