The pilot announced incorrect numbers for emergency exits. The plane model had changed and he was reading from out of date script
Pros: "Superfast checkin, easy boarding process although it seemed a bit chaotic."
Cons: "The crew really didn't follow protocols and manage the guests. The family next to me all had large duffle bags in their laps which should have been stowed. There was a large group of teenage girls on board constantly roaming around and congregating in the aisles. Just a number of little things that added up to make a quick 2 hour trip seem longer."
Pros: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Cons: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."
Cons: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."
Cons: "I was there 10 minutes from my flight because of a lot problems from airline doesnt matter and they supposed to take a flight at 15:30 my flight was delay but we arrived at 15:40 and i was thinking i lost but suddenly i saw that it was missing 10 people more and i was running like hell on it and at the gate they didnt let us to take a bus ... The funny was that the plane departure at 16:20 that was freaking out and Im never gona take that airline ! I always chose Norwegian but i was thinkkng that they have change little bit ° , in Norwegian one time they wait for me 20 minutes 20 minutes ! Ryanair is the most Bad and i feel sad if i m writing for them as well !"
Cons: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Pros: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Cons: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Cons: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"
Pros: ". . ."
Cons: "It was our honeymoon, flight was nearly an hour late. When we asked the guy that was boarding us why the flight was not on time and very late he said ‘wheelchairs and stuff, you know the usual’ and laughed?! I have no idea why he would find incompetence or disabilities funny. The whole scenario was awful. Will not be flying with Ryanair again!"
Pros: "Friendly crew."
Cons: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pros: "Crew was nice and apologetic"
Cons: "We waited over 1 hour to board. The airport was small and packed with sweaty people and delays. Seats were tiny and uncomfortable."
Pros: "The crew was very warm and the seats had great room."
Cons: "There was no entertainment."
Pros: "We arrived alive"
Cons: "Checking in was torture. It was the airline version of "The Trial" with a Dutch Twist (no one in charge). Luckily (?) the plane turned out to be 45 minutes late, so the eternity it took to have the rookie who finally showed up to look blankly at her computer screen, apprently hoping it would receive Divine instructions on how to work her way through the ONE PERSON in line in front of us, in order to stamp our pre-printed boarding passes did not cause us to miss the last flight of the day from Amsterdam to Dublin. Now lets talk about the torture device that Ryanair uses as a passenger seat. . ."
Pros: "Good flight with no turbulence. Checked luggage came out fast."
Cons: "They never gave me a printed boarding pass when I checked in and then once boarding the actual plane outside of WiFi range they made a big deal about not being able to show them a boarding pass. I had already shown two people before. If they needed to see it before boarding the plane then they should mandatorily give you a printed pass."
Pros: "Very efficient and organized"
Pros: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Cons: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Pros: "The crew is friendly"
Cons: "The Nicole and Dime! The waiting, the process to check in, the airports they use."
Cons: "Wait time at gate on jetway and boarding process. Although I had an early checkin, had to check bag when bin space taken should have had space for bag at row 27 except lots of passengers boarded from rear!"
Pros: "price and on time"
Cons: "carry on luggage put in hold"
Pros: "This flight was one time, all of the staff were very kind and efficient, and we had a pleasant experience."
Pros: "Very cheap ticket"
Cons: "Nothing really"
Pros: "Crew were excellent"
Cons: "The flight was late and we were kept on plane in London while stairs/doors were provided. Detracted from good experience"
Pros: "Flight was mostly on time, not bad after a security incident at Marseilles Airport"
Cons: "This was really cattle class. We were herded onto the plane, held in tiny pens, and herded off. But it was cheap."
Pros: "Not much at all"
Cons: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."
Pros: "Cheap before extras. I think I'd rather pay more for better quality airline."
Cons: "I've had three flights with Ryan Air this week and every one has been so unorganized and stressful. The boarding process is slow, and a lot of getting in line and standing for long periods of time. Even with open seats they don't boom groups together (when they book at same time). I assume to get more money to switch but this just leads to masses of people trying to swap seatings during boarding. The landings on all three were rough, I fly a lot and have never had an issue and these landings were concerning. One they came into fast and had to pull up quickly to avoid landing."
Cons: "The extra cost for baggage. The flight was late but there was no announcement or explanation. The flight attendants talked over the loud intercom the entire time trying to sell products like perfume. One flight attendant kept bumping into me each time she walked by. The flight felt crowded. The seats are cramped and uncomfortable. I fly a lot and this was my first and probably last time flying ryan air."
Cons: "We were unable to print our trips prior to arriving and the check-in counter lady gave us an attitude asking why we didn't. Oh I don't know.. maybe because we don't travel with a printer. Took us over an hour to get to security because of the terrible management of the check in counters at Palma."
Pros: "flight was on-time; value for money good!; baggage drop-off well organized; I arrived alive"
Cons: "seats are not comfortable at all; old rusty wreck of an aircraft; security check personell poorly trained (did not find a 1.5 l bottle of water I accidentally carried !); hence, safety not provided !!! Ryanair won't value as a customer but rather as some necessity that needs to be carried"
Pros: "no delayed, staff helpful"
Cons: "Extremely expensive to check your bags. If you prepay and the weight is over, you have to pay an additional 10 Euro for each kilogram over."
Pros: "5 minute early arrival"
Cons: "We stood 10 minutes outside in the freezing cold before boarding."
Pros: "I have postponed return flight for personal issues. Thanks I booked "bussiness" tickets I had to pay just 13€ in the change. I think bussines ticket may include a small drink and snack. could be provided on ground, in the cue, everybody could see VIP treatment and avoid cost of transportation and managing on board. Priority Boarding its "affordable" to everybody, first row...also...but this snack would means almost no money but differetiation to those customers"
Cons: "In general I don't like to flight with Ryanair its something beyond me, no reason but I feel uncomfortable, I feel meat, not human, like I had no rights. Acttyally never had any problem with crew, but with "handling" people in the desk, people in the gate, whose if im not wrong are not "Ryanair" Sometimes I think if Ryanair promote this, or just hire them from jail but (with exceptions... ) i have often see ugly and unpolite people, that u feel are looking for your fail to get your money than provide a service."
Cons: "The announcements over the PA system are garbled. I challenge you to sit in the body of the Plane and compare the diction on the Security announcement to that of Pilots/Cabin Crew This is particularly relevant when the Pilot recommends passengers to keep their belts fastened during flights. Cabin Crew fail on repetitive announcements -such as food service. It is almost like a race to see can they beat a time set by a previous Crew member on the flight out!!"
Pros: "price flexible with luggage"
Cons: "-- boarding process is terrible with very long lines in all Ryanair. -- not enough room for the allowed luggage, and this masses the aircraft -- other that EU people cannot use mobile boarding pass and must print it, which is stressful for flying away from home/office for more than 4 days, and with no airport kiosk to print it - some people were really stressed by the threat to pay 47$ for a flight that costs less than that, just since they could not print the pass in the hotel."
Pros: "The price was very good, new plane crew were efficient and no hold ups brill."
Cons: "We were told to use the app for boarding passes-ok great except 'one or more passengers in your party may not use a boarding pass created on this app' ok fine I'll use the website. Except the website will not except any of our flight and travel or information it is it long and laborious procedure. We ended up spending over two hours attempting to get everyone in our party of four registered to check in for their flight only to have the website repeatedly crash and not send us the boarding passes . So in the end I would just warn anyone dealing with Ryan air to print your boarding passes as soon as you book your tickets and slip them into your suitcase once you're traveling and you don't have access to a business center you cannot get their website and/or their app to work correctly for you and if you don't have a boarding pass before you get to the airport they will charge you I believe the charge is €30 per person for them to print you a boarding pass even though their website and their app will not let you download a copy of your boarding pass in a timely and or easy fashion."
Pros: "Planes are new."
Cons: "Ryaniar uses questionable practices to charge for services that are free on almost all other airlines. What is most offensive is not the fact that they charge but they make it difficult for passengers to reduce or avoid such fees."
Pros: "Flight was good."
Cons: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Cons: "over charged the amount for luggage by almost 100% than promised. absolutely chaotic operation and staffs. not a bit concerned about customers needs or comforts."
Cons: "slow, disorganized check in. Boarding is hideous, I'd rather wait in a DMV line. Airline run as if consumer, and luggage, are to be avoided. I cannot understand why Anyone would fly them routinely."
Cons: "Did not know there was a 45 euro check in fee per person...never was advertised!"
Cons: "they charge you 46 British Pounds if you do not check in yourself up to 2 hrs before the flight...it says in their written notes that you may have fees if you do not check in yourself....though I think they should write "if you do not check in yourself 2 hrs before the flight 46 Br Pounds fees occur!" None of their self check in terminals at Stansted did not work, their signs where to check in is totally confusing...and their staff is not very friendly...."
Pros: "It's Ryanair you get a bargain price."
Cons: "Flight and services was as expected. I didn't purchase food. Seats don't recline."
Cons: "The queue for bag drop was absolute CHAOS. On the ground this is the worst airline on the planet. Granted not so bad in the air, but no opportunity is lost to remind you how no frills Ryanair really is..."
Cons: "The ripoff off Ryanair on check-in!!!! Newer again Ryanair"
Pros: "the colour of the plane"
Cons: "service was about as good as stevie wonder playing tennis..."