Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "Nothing. Flight was amazing"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Cons: "Everything was good"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Cons: "Need more leg room!!! Larger meals needed."
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "The service"
Cons: "The food."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Cons: "Food and one bathroom out of service makes an awful flight"
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Cons: "Amesterdam airport employee was really rude"
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "The flight was great."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pros: "Short-hop flight, fit for purpose."
Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."
Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Pros: "Very clean plane, comfortable seating, crew great, food actually delicious!"
Pros: "Welcoming, hard-working crew who served a 3-course cold meal in Business Class in what was just a 30-minute flight. We landed at least 10 minutes ahead of schedule."
Pros: "We were able to leave the country quickly."
Cons: "It was freezing on the plane."
Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"
Pros: "The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable."
Cons: "You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight."
Pros: "Captain gave us good updates on delay."
Cons: "Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Cons: "The airplane was really old."
Pros: "- relatively new plane, but honestly that's it..."
Cons: "It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices."
Cons: "More open counters for the plethora of people trying to check in. Started the trip off with frustration"
Pros: "Crew was very attentive"
Cons: "We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other."
Pros: "Great crew, excellent legroom, excellent meal, snacks"
Cons: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Cons: "Ba got me too late to terminal to catch connecting flight to lax on air NZ"
Pros: "flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great."
Cons: "No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)"
Pros: "Entertainment and food"
Cons: "Boarding was slow, and disorganized."
Pros: "on time, safe, not crowded,"
Cons: "no water or anything without paying extra. blase crew."
Pros: "The food was good and there was a great movie selection."
Cons: "I felt like a sardine. The seats are very tiny and there are so many of them."
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Pros: "Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service"
Pros: "Nice, smooth, quick flight."
Cons: "Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it."
Pros: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Cons: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."
Cons: "you have to pay for even complementary drinks"
Pros: "Meal from Lagos to London was good"
Cons: "I don't know why spray was used on Lagos flight to London and London flight to Denver no spray."
Pros: "The flight itself was good and the crew was friendly and attentive"
Cons: "We won't go through Dublin again. The walk from the arrival gate to the maze of bureaucracy ahead was way too long. The airline should have not have that tight a connection knowing all the screening that must be done to board the next flight. We were held up at every entry point, not told what to expect and thus had to prepare for screening on the fly, while hoping our plane would wait for us, which it did and the many people who boarded after us. Entertainment system was slow and non-responsive and my husband's had to be reset to even start to work. One bag left behind, but delivered promptly within days of arrival"
Pros: "Food and entertainment was good."
Cons: "Most of the flight attendants were nice. However, on one flight a couple of them were rude. One made a comment "you are making their job hard". I was sitting across the aisle from my mother who is 80 years old and was getting her entertainment set up since she is technically challenged. I told him that I didn't mean to make his job hard. After that, he then smiled regularly to make up for the comment. Also, one of the flights we had to buy coffee, water, or anything other non-alcohol beverage we wanted to drink. Not sure why on one flight we didn't get free beverage service when all of the other BA flights provided it."
Pros: "Comfortable and classy."
Cons: "No comment"
Pros: "Very little."
Cons: "Flight was delayed. The seats are uncomfortable and too small for even normal size male. Food was disgusting. Staff were very nice and helpful if asked. I think all the space and comfort were in buisiness and first class. Economy class is still paying for a ticket, make up most of the passengers and deserves better. Getting into a seat was like getting into a straight jacket."
Pros: "Good legroom and lots of space on the plane"
Cons: "All good"
Pros: "Very good experience, will travel with you again."
Cons: "Four hours before departure, the flight was canceled! Unfortunately, the ticket workers were too few in trying to reboot all the passengers. I was transferred to United after an hour and a half wait but was sent back to Aer Lingus (who was operating the flight for BA) by United because the Aer Lingus ticket personnel made the reservation on United but failed to provide the information necessary to generate the ticket. Never British Airways/ Aer Lingus again!"
Pros: "Early, relaxed boarding and departure; upgrade to comfortable seat; friendly and solicitous cabin attendant; large choice of movies."
Cons: "(Not the pilot's fault): Late arrival because landing had to be delayed. Oddly, we almost landed and then had to pull up again - never experienced this before."
Cons: "I did not like the seats. I have. Bad back and found the seat uncomfortable."
Pros: "The flight to NO was good. Service was good as well."
Cons: "The seating was much more cramped than the flight to Ireland. Very tight quarters for a 10 hour flight. Other than that, it was good. We arrived safely and that's the best feeling ever!"
Pros: "Great staff, and very helpful."
Cons: "Small seats, and the website wouldn't let me choose an exit row. The seatbelt signs in the back section DID NOT WORK, and got me scolded when I went up for a bathroom trip (no announcement and you couldn't see any other signs from the seat). When we boarded the plane, the rear half or so of the plane was a ridiculous temperature"
Pros: "BA was great especially in JFK"
Cons: "Booked through Kayak and my mums ticket was voided so couldn't board had to buy her a new ticket"
Pros: "It arrived in Greece on time, good landing."
Cons: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Pros: "Flight was on time, easy boarding procedure .A380 is quiet and comfortable crew was nice"
Cons: "Food is Ok in Economy, I guess to be expected"
Pros: "BA couldn't get our boarding passes to work no matter how many times they printed out new ones and we had to land into proper arrivals (though we were in transit in Heathrow) and tell five different groups of staff what was going on, even though it wasn't our problem but their computer glitch. One man at security was even rude to me, telling me not to just stand there. ( I had been told to stand there whilst they went and tried to remedy for the umpteenth time). When I showed him my disabled badge and said I would personally prefer NOT to be left standing for hours, he said 'so?'. It was a nightmare. It took hours and still wasn't sorted and in the end the immigration officers had to be called to the boarding area to allow us on the flight with non functioning boarding cards. It wasn't even our fault. REally upset about it."
Pros: "Friendly helpful airline staff. Plane slightly late leaving but kept up-to-date."
Pros: "I liked everything about the flight, very comfortable seats (Club World), great staff who were very thoughtful and helpful with our situation (disabled person). The check-in personnel at Chennai were very considerate and helpful, much appreciated. The wheelchair arrangements at Chennai were excellent. The food on the flight was very good and accommodated our dietary restrictions. Entertainment choices (movies) were quite good, too, and managed to get some pretty good sleep as well. The lavatories had green/red light system for availability, visible from our seats, which was very helpful. The lavs were quite well maintained and clean. The flight was on time. and it arrived safely, which is the main thing."
Cons: "The transition from the flight to the terminal at LHR was not optimal, though the staff were trying their best. The "jetty" ramp way for normal deplaning was broken, they said, so they brought a set of steep aluminum steps instead. Navigating these steep steps was not possible for some passengers (difficulty walking and with steps), so finally they called a mechanical lift device (like a fork lift) to help those passengers, many in wheelchairs, who couldn't manage the steps. We had to wait for at least 30-40 minutes on the plane for the lift to arrive and stand outside on its platform up in the air, waiting to be ready to descend to ground level. This was pretty uncomfortable and it made our connection time very short. To compound matters, once on the ground, there was a wheelchair available for only one of us, though 2 had been requested, but as on other flights through LHR, there was unfortunately not enough staff to push it through Term. 5 to the connecting flight. So, I had to do that myself, along with managing my own luggage, which was a bit challenging, as I was tired by then. Our flight connection time, already much shortened by the deplaning situation, was evaporating steadily. Fortunately, there was an excellent staff member from Heathrow, who had been assigned to push someone else's wheelchair, who guided our group of wheelchairs, complete with hand luggage and children, though the maze of Term. 5, through very busy security and finally to our gate. We would have gotten lost and even if not, would almost surely have missed the flight without this guide facilitating this trek. We made the connecting flight with barely 5 minutes to spare."
Pros: "Crew service"
Cons: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."
Cons: "Aside from not being able to leave for almost a whole day, they lost our luggage upon arriving to Los Angeles."
Cons: "The food was not that good. The crew wasn't smiling at all."
Cons: "How come there is no entertainment system? This is a 5 hour flight"
Pros: "The crew and the flight went smooth"
Cons: "The food was terrible... My foodt from london to houston was also terrible."
Cons: "The food expired the day we were on the flight- I ate the chicken salad sandwich and I was sick on the flight and the rest of the evening home. My sister who are the same sandwich was sick also."
Less talking over tannoy. Too loud
Pros: "Ok time"
Cons: "Need to reduce waiting hours at gate"
Pros: "The cabin is ok."
Cons: "The airline is a joke, they have mandatory self check in before the flight, but you can't do it on the same they, so they charge you €55 to do it for you, utterly ridiculous."
Pros: "Crew were friendly"
Cons: "Chose priority boarding, waste of time so did everyone else. Long queues to board."
Pros: "Very helpful as I required assistance"
Pros: "Quick and efficient boarding."
Cons: "It was fairly full so no space for my hand luggage - had to go under seat. Not a problem but..."
Pros: "All great and ontime"
Cons: "All good no issues"
Pros: "As good as it can be with Ryanair"
Pros: "Quick on-time departure. Friendly crew and a spanking new aircraft."
Cons: "Paid for baggage and Ryanair lost my bag. No one really seemed to bothered by it, either. Was told to file a claim in 3-4 days."
Pros: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Cons: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Cons: "Central Naples to Central London lasted 16 hours door to door! No proper explanation is given as to when to expect the flight to depart even roughly. People were kept standing up, waiting. Vouchers given for refreshments were valid in two places, one of them outside the airport! Somebody who couldn't use her voucher wanted to use it on the plane and it was not accepted."
Pros: "Got home."
Cons: "They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort."
Pros: "two days before a bank holiday to Ibiza, this was significantly cheaper than other airlines. Departed on time"
Cons: "Waiting for check in look about 50 minutes. When I got to the front I was 1kg over the allowed 20kg and had to leave to pay £11 at another counter and come back to check in. Note the allowance on other airlines are 23kg. Security screened my hand luggage twice. The reason was that the chargers for the camera, laptop, phone, etc was 'too dense in the bag' and had to be done seperately. This took about 25minutes. I am glad I arrived at the airport two hours before take off because by the time I checked in and passed security, there was just enough time to buy food and walk to the boarding gate. The flight itself was noisy. People played music and danced in the aisle, the cabin crew just left it and did not serve the middle of the plane. But the party goers brought their own drink on board and kept going."
Pros: "Cheap tickets"
Cons: "Unclear policy regarding check-in and fees attached. Make sure you check in early online! Avoid a stupid 55€ fee! Terrible boarding -felt like cattle being herded. Rude employees. Uncomfortable seats that don't go back at all. Left the bright florescent lights on the whole time for a night flight so they could try to sell us more stuff in-flight. An hour late."
Cons: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Cons: "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"
Pros: "Boarded from gate beside the executive lounge."
Cons: "Ground staff made final boarding call too soon. Had to rush from the lounge only to find no passengers had left the terminal steps to walk to the plane to board."
Cons: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
Pros: "price and on time"
Cons: "carry on luggage put in hold"
Pros: "We arrived about 20min earlier than expected. Our bags were checked in for free and we got them on time and without issues at the baggage belt on arrival. Snacks and drinks are not free but available for purchase. There isn't any kind of on-board entertainment. We sat in the last row and we have plenty of leg room - surprisingly."
Cons: "No drinks for free. It would be nice to get at least a glass of water. But it is understandable that low budget- short flights are not offering such services anymore."
Pros: "At least this time was on time"
Cons: "Everything else"
Pros: "The fare was very inexpensive"
Cons: "All of the added fees and added expenses in getting there (cab,busses,time) made in the same cost if not more. as flying to and out of the larger airports. Wasn't worth the stress in the end."
Pros: "Short flight and easy checkin with preprinted boarding passes."
Cons: "If you don't pay to choose your seats, they intentionally split you up from your traveling companion and then pester you to pay in order to sit together. Literally, a significant part of the plane were not sitting next to their spouse/companion. And then the crew announced that people were not allowed to switch seat because "assignments were made based on weight and balance calculations"! Wait, what?! No one asked me or my wife our weights, size, or even weight of any carry-ons, so what calculation were they making?! I'll tell you. They calculated how much money they could squeeze and, dare I say, extort from their passengers!"
Cons: "An obnoxious hen party disrupted our enjoyment of the flight. Cabin crew didn't try to control them"
Pros: "Flights were ok. No real complaint."
Cons: "Stanstead is awful. Not enough Ryanair staff on bag drop. Rude staff at disorganized we bring check. Biggest shopping mall compulsory march i have seen anywhere. Terrible. Walkways to gates are too narrow. Felt like a cattle market."
Pros: "Not much at all"
Cons: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."
Pros: "Flight time and price."
Cons: "Flight was late, charged 15 € to print the boarding pass, it felt like we waited in line after line. It's Ryanair, so we expected the rotten experience, but had the flight been on time, the timing would have been good and the base price was reasonable."
Cons: "No information why flight was delayed. Left standing on shuttle bus for 30mins with no information. Leg room non existent on plane. Seat bolt upright all the time. Staff pleasant enough but definitely "cattle class""
Pros: "Arrived earlier than expected on both legs of the journey."
Cons: "They had us filter through passport check to be in a small room without much AC. This is more an issue with the airport, but if they had been less strict about the gate rule to allow people to spread out and not be herded like cattle, it would have made things more comfortable."
Pros: "Cheap before extras. I think I'd rather pay more for better quality airline."
Cons: "I've had three flights with Ryan Air this week and every one has been so unorganized and stressful. The boarding process is slow, and a lot of getting in line and standing for long periods of time. Even with open seats they don't boom groups together (when they book at same time). I assume to get more money to switch but this just leads to masses of people trying to swap seatings during boarding. The landings on all three were rough, I fly a lot and have never had an issue and these landings were concerning. One they came into fast and had to pull up quickly to avoid landing."
Cons: "The flight delayed for eight hours with no explanation provided. The crew/staff were rude and inconsiderate of the noise level in the plain. The return plane did not provide any English announcements, leading me not to understand a word of what they were announcing."
Pros: "Cheap..ish, reasonable experience."
Cons: "Couldn't get to flight because of national strike. Lost my money, not fair."
Cons: "Charged €62 each for "not checking in online 4 hours or more before" when i thought I had checked in the night before via the email I received"
Pros: "Price of the flight, and its scheduled departure time."
Cons: "45 mints delayed on our departure from London Stansted, no entertainment on board, constantly interrumpting our relax/sleep time with sales, promotions and "lottery prices"."
Pros: "I paid for priority boarding only to find out that everyone loads the same bus and makes a mad dash for the airplane to get on. The first 90 people with carry ones get their bags ons so because I was beat by 90+ to get on the plane, I lost my place to put my luggage in the overhead. Why did I pay priority in the first place?"
Cons: "Priority boarding is a scam."
Pros: "I needed to be in London early as I had a connecting flight and Ryanair got me there on time"
Cons: "Standsted security not opening the door to the terminal when we arrived by bus from the plane."
Pros: "Staff was friendly."
Cons: "Two hour delay and told nothing."
Cons: "Besides being really uncomfortable for various reasons, like the endless security procedures, the crew's bad manners and lots of other annoying things that really baffled me like making people stand in line for half hour before boarding (why?), at the end of the day you have to take into account that Stansted + Ryanair means adding an extra hour to what you would normally take for a flight and a lot of stress, not only for what aforementioned but also for the constant feeling of potentially being ripped off with additional charges like late check in and baggage size."
Cons: "45e penalty for not making boarding on my phone"
Cons: "Price Service Delay Size of seats Attitude of staff Didn't know what was going on, on the ground Didn't know what was going on while in the air"
Cons: "I tried to check in on line but because of their website was unable to. So we were charged 45 euro each for a boarding pass. That is unacceptable. I would not recommend this airline."
Pros: "The crew"
Cons: "Free snack and 1 water could have been nice"
Cons: "I flew from Cork Ireland to PMI and unfortunately a large group of young adults boarded as well. They were drunk, obnoxious, adding around a bottle of alcohol singing loud songs over the announcements. The crew did not control them properly and even had to call the police upon landing. Poorly handled situation that made the rest of the passengers suffer through the appalling behavior."
Pros: "The plane arrived on time to Rome. That's about it."
Cons: "Not much TO like. The biggest problem was having our luggage LOST for 90 mins after arriving at Rome. How does the plane lose our luggage on a DIRECT flight? And in that time items disappeared from one of our suitcases. Specifically, $60 U.S. And a set of Bluetooth wireless earphones. My fault I know for putting cash in a checked bag, but I KNOW they were in there when we left Barcelona. Just a huge lack of respect by their employees.But having to wait 90 mins to retrieve our luggage was just uncalled for. Also, having the flight crew acting like street vendors trying to sell items during the flight was very low class. I know you get what you pay for, but it felt very cheesy and unprofessional to have them moving thru the plane hawking wares."