Less talking over tannoy. Too loud
Cons: "Need to reduce waiting hours at gate"
Pros: "Crew were friendly"
Cons: "Chose priority boarding, waste of time so did everyone else. Long queues to board."
Cons: "More space, better air condition as way to hot on the plane. better drink service. Leaving on time and not 45 minutes later"
Pros: "Once departed, the flight was about as average as any Ryanair flight can get. Crew were friendly and apologised on numerous occasions for the delay, and on arrival deboarding and getting to the terminal was swift and had no delay."
Cons: "Ground Crew Blue Handling was trialling a 'new process' of boarding & luggage handling which went into action the day I flew April 26th. This resulted in a passenger boarding the wrong flight and bags loaded onto the wrong plane. This led to a 40-minute delay in departure while they sorted this out."
Pros: "Lovely crew, great leg space and seats"
Cons: "It was so hot, air conditioning"
Pros: "Early arrival."
Cons: "Waiting in hallway and then tarmac to board."
Pros: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Cons: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Cons: "The gate for boarding was supposed to close at 1205pm but they didn’t announce the gate until 11:30am. The flight was supposed to take off at 12:35pm but there was no announcement of delay, all of the attendants said that everything was on schedule, yet boarding didn’t even start until 1230pm. They randomly took people out of line and told them their bags were too big and made them pay 50 euro, even though their bags still went in the same hold and they were no bigger than anyone else’s when later compared. It was an international flight and multiple people didn’t even have to show their passports. Then on the plane we sat on the runway for about another hour and didn’t takeoff until 1:40pm. The take off was one of the worst I’ve ever experienced. The seats were basically lawn chairs glued to the ground and the aisles aren’t large enough for the crew so they were constantly bumping everyone in the aisle seats. The landing felt like the plane was going to flip over and crash and then on top of everything we were told that Ryanair didn’t have enough employees to take our luggage off of the plane."
Pros: "The few were incredibly amazing they were very friendly and educated, always there to help."
Cons: "Flight supposed to start at 18.55 but we didn’t take off until 9.45pm. I ended up paying extra money for a hotel because we arrived at 12.36 and the car rental were closed. A waste of money, no food, not water. Hope to claim back compensation for my hotel stay."
Pros: "New plane was comfortable."
Cons: "Very late service. Crew forgot about our row during the drinks service. Usual chaos from Ryanair's aggressive seating policy although people managed to swap themselves around to sit together. This wasted more time of course."
Pros: "Got home."
Cons: "They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort."
Pros: "Staffs are very helpful."
Cons: "Should get some drink at least some water."
Pros: "The captain and fly was nice. Just it is hapenned someone feeld seek and we was weiting for emergency. Our fly was latte 1htoour 50 minutes"
Cons: "Additionnal for our fly was late 1hour 50 min we need waiting for the baggage 30 min. When i made check-in i got 2 different seet in difgerent line farroway and lot of another people same me. Mother in lane 21 the son line 9 .Sorry for my English."
Pros: "Only option available at the time. I would not have flown Ryanair if there had been any other airline flying the route in the time slot. Actual flight was fine, but the process from booking the flight to gettin aboard was horrible."
Cons: "Rayanair made the transaction as difficult, uncertain and unpleasant as they could. From the moment the booking was complete, a series of email demands, warnings and impossible conditions ensured that it was never clear whether we and our baggage would get on the flight. The initial price was unreasonably low and the eventual cost was twice what was quoted but it had to be paid as a series of penalties over several days. The contract staff in Athens were clearly demoralized, embarrassed and apolgetic, but had no flexibility to resolve issues in a reasonable way."
Cons: "We bought our tickets online, and even had the Ryan Air mobile app, yet still SOL. When we arrive at departure airport no mobile bording pass option (for our tickets), no kiosk for printing. Ling line to pay 50 quid for tucket printing, lol."
Pros: "Great connection. Efficient birding. Pleasant staff. Got the delux package which gives you extra leg room, extra baggage and priority boarding which came to about $125.00 for the entire ticket for a three hour non-stop flight from Barre in southern Italy to Madrid. Great value! Pleasant flight. Much better than I was expecting!"
Cons: "€21 to print out my boarding pass. They tell you that you have to print out your own boarding pass when you book on line but since I was traveling I didn’t have a printer."
Cons: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Cons: "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"
Pros: "Arriving on time"
Cons: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Pros: "the cost"
Cons: "Boarding was late in 30 min."
Pros: "We came prepared so no surprises. Boarding pass printed, just back packs on a 1 day getaway to London."
Cons: "standing in the rain in a long line waiting to board the plane. Uncomfortable seat, my bottom could barely last this 2 hour flight."
Pros: "1 hour late"
Cons: "I miss my transport connections"
Pros: "Boarded from gate beside the executive lounge."
Cons: "Ground staff made final boarding call too soon. Had to rush from the lounge only to find no passengers had left the terminal steps to walk to the plane to board."
Pros: "Super nice crew ,always on time ,cheap fares"
Cons: "Boarding process .Shunted from side to side in a gloomy part of Satnsted airport (gate 52) .Tired plane with knackered seat ."
Pros: "Flight attendant was gas. A polish buck with a Irish accent"
Cons: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
Cons: "They canceled our flight and we have not received a refund plus the 250 euros per person owed to us."
Cons: "We had technical problems so our flight was late one hour"
Pros: "Cabin crew handled the gypsies well, flight arrived home ahead of schedule. Plenty of choice of food and drinks although expensive it was nice."
Cons: "We managed to choose a flight and sit next to a party of 17 gypsies. It was non stop. The kids couldn't stay still, always shouting or just screaming, running up the aisle. Banging seat tables and armrests up and down. At one point a young boy maybe 3 yrs old was stood on the table with his hands on his own seat back bouncing on the table. I have never wished for turbulance and the seatbelt signs to be on, But I did on this flight! The adults looked drunk while bording and one even asked me if I'd been to Tenerife while we were in Tenerife airport!"
Cons: "An obnoxious hen party disrupted our enjoyment of the flight. Cabin crew didn't try to control them"
Cons: "The fact that I couldn't go"
Pros: "Fast efficient service no problems"
Pros: "It would have been good to know in advance that checking a bag would cost half as much as the flight itself. But why did I have to check in online then stand in line to be told to stand in a second line to pay for my bag only to stand in the same line again to actually do the check in? Why? When it was done I asked the agent where to go to find the gate and he only waived on the next customer. I didn't seem to be worth his attention."
Cons: "Customer service"
Pros: "Ryanair is really inexpensive, I appreciate being able to fly all over Europe with such a low cost."
Cons: "We had to pay for the three of us to sit near each other (not even next to each other, just to avoid one of us sitting in the back of the plane and the other two in the front). The check-in and boarding process is total chaos, but the flight was fine once we were boarded."
Pros: "Ease of booking, checking in and boarding."
Cons: "Nothing on this trip."
Pros: "Ryain sir charge me 50 ponds to check in. Craze."
Cons: "will not do it again."
Pros: "I got exactly what was expected for the low price. This is a great way to travel light and cheap. The bad reviews are mostly a result of not reading the rules before booking. Don't expect food and entertainment."
Cons: "The boarding process could be a little faster if there was more than one person checking people through, but the flight still arrived on time."
Cons: "£50 to check in at the airport. No mobile boarding passes allowed for non-U.K./eu passport holders."
Pros: "So quick and easy"
Cons: "Shortage of seating in boarding area."
Pros: "I needed to be in London early as I had a connecting flight and Ryanair got me there on time"
Cons: "Standsted security not opening the door to the terminal when we arrived by bus from the plane."
Cons: "I tried to check in on line but because of their website was unable to. So we were charged 45 euro each for a boarding pass. That is unacceptable. I would not recommend this airline."
Pros: "The people were polite"
Cons: "Why do you have to go to one counter to pay for your checked bag then another to actually check it in? Flight was delayed. Flight was full so I had to check my carry on bag. Took way longer overall than expected and costs more than expected"
Pros: "Crew was friendly and food service was patient and friendly to domestic and foreign passengers. No frills flight had the smoothest take-off, flight and landing. Passengers applauded after landing!!"
Cons: "Check-in lady at the desk was a bit impatient and rude if we did not speak Italian when we arrived too early before check-in started."
Cons: "Queueing up by 35 degrees in the sun with a baby Being told that the cabin luggage babyzen cannot go in the cabin while we had paid for all our other luggage to be checked in Being told by on board staff that buggy is given back at aircraft at arrival while this is completely misleading as this never happens"
Cons: "I flew from Cork Ireland to PMI and unfortunately a large group of young adults boarded as well. They were drunk, obnoxious, adding around a bottle of alcohol singing loud songs over the announcements. The crew did not control them properly and even had to call the police upon landing. Poorly handled situation that made the rest of the passengers suffer through the appalling behavior."