We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
First time and very memorable, the finest flying experience ive ever had
Everything I was good except food quality is very poor
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
Excellent comfort and entertainment. Service poor..Food average with little choice.
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
The staff at IST airport could have been more helpful. Too much wasted time and the plane from IST to KHI was just horrible. The plane was not clean and smelled bad!
On the Boeing 777-300 aircraft there is no personalized climate control for passengers. Every time I've ever flown on this type of airplane I've been uncomfortably warm. For shorter flights (less than 5 hours) this isn't a big deal, but on longer flights where a nap is required to stay comfortable it turns into a nightmare. I love turkish airlines, but I really fo hope they upgrade their fleet. I've flown turkish air once on a newer model and had a fantastic time, so I think its the plane more than the airline.
The food and drinks were below the normal standard we expect from Turkish Airlines. On a 4 hour flight we received 1 drinks service and 1 food service, the latter was a cheese omlete, which is well below what we have received in the past, such a shame we always recommend this airline..
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
I was not given basinett seat.The connecting flight was missed due to airline fault i was not accomodated for hotel.Drinks were normt served frewuently.Never travelling again on tirkish airlines.I always travel wiyh family by turkish airline but no more.zero stars
I was sitting almost in the back, the seats are very tight and there’s no legroom, it’s uncomfortable for a long distance
The best airline food being served for business travellers. Excellent food.
This is really the rating of two flights. JFK to IST then IST to NQZ. New York to Istanbul was good. Good crew and all positives. The flight to Astana was so bad that brought it all down. Crew was nonexistent above the minimum, seats were cramped, and it was hot on the plane. Turkish Airlines seems to be slipping down to US based carriers level.
Overall great airline that still provides two suitcases, has a huge hub and crew goes above and beyond to assist you. Boarding took a lot of time as there were only 2 people checking in. Also, in Istanbul, taxing took almost 30 min.
The best food I’ve ever been served on an airplane. The security at the gate was frustrating as was the heavy editing of the films and television shows offered.