Cons: "What is the point of buying priority boarding if everyone gets on the plane at once.. 9 euro for 3 bottles of water says it all to."
Pros: "I could not fault anything with this flight. I arrived 2.5 hours before my flight, was able to drop my bag (I kept it to 20kgs) and pass security all within 15 minutes. Boarding was efficient and the seat quite comfortable. I was asleep before take off and didn't wake until 30 mins before landing. For any airline that many complain about - there is nothing I could fault. Yes - it is cheap and yes there are restrictions but if you follow the advice ie pack to the kg limit, arrive as per the airline suggestion for checkin and be at the gate when required and pre-order any food (or eat before the flight) - there is nothing I can complain about - it was cheap and I was able to be where I needed to be 10 min ahead of schedule. Staff were friendly and helpful."
Cons: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"
Cons: "Very cramped Carry bag allowance too small"
Cons: "Flight could have been on time. Delay meant no public transport at London airport."
Pros: "Maria, the beautiful, friendly flight attendant. Manuel was also really nice."
Cons: "The surprise cabin bag fees. They should tell you this information at the check-in desk, not as you're about to board the plane."
Pros: "The flight itself was on time and all that"
Cons: "The plane itself was clearly cheaper than the planes Transavia and Norwegian used. The only problem (though this had nothing to do with the airline) was having to sit in Nantes airport for 14 hours with no access to real food after about 11PM. The free shuttle into Nantes is great but I wish it worked later on Sundays. I was thrown for a loop and by the time I got a handle on what my options were they had closed."
Pros: "The flight attendants were very friendly, courteous and professional."
Cons: "Literally everything from checking in to seat and baggage is unnecessarily monetized."
Cons: "5 hour delay, flying from another city, no refreshments or meals offered at the time of waiting, staff confused"
Cons: "Being told off for bringing my duty free bottle of wine an drinking it mid flight. They ran out of wine on way over. I didn’t see anywhere where you can’t drink your own beverage??? Was quite embarrassing I have to say. I drank it anyway. What was I supposed to do with it??"
Pros: "I like a few other people on the same flight were informed on checking in at Rome airport that we had no luggage drop. We were sure that we had paid for luggage for the return voyage. This meant that I was charged 80euros extra. Now obviously the site for booking did not. Make this clear or so many wouldn’t make the same mistake. I think the least that could have been done would be to charge 25 euros per bag. I my husband, brother and his wife will not travel Ryanair again."
Pros: "Smooth flight (thank the weather Gods)."
Cons: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Cons: "Confusion about checking bags - extra cost for the return journey of the two big bags we’d paid for! Extra cost for our party not to be scattered about the plane (we were) altogether annoying and miserable experience. Will try to avoid Ryanair in future"
Cons: "I had to book my own flight"
Pros: "Arrived on time"
Cons: "On arrival we were forced to wait in a hot and humid room with no air conditioning for and hour and a half. Passport control officers did not even turn up for fifteen minutes and then only two stations so it took an hour and a half to get through, and there are about half of the passengers behind us so it must have been much longer for them."
Pros: "The stewardesses were very nice."
Cons: "There was only one person manning the check in line, with dozens of people waiting. Our line didn’t move for almost 30 minutes, and we barely made it to our flight before departure."
Cons: "We arrived 2 hours before the flight. No gate info available for 40 minutes. After 40 minutes it said gate info would be in 20 more minutes. After that 20 minutes they said another 20 minutes. There was no info on the flight and you have no place to wait until they decide to tell you where your gate it. When the gate info finally came up it said to report to the gate immediately and then we were supposed to board. Basically you are forced to stand for 3 hours not knowing anything about the flight."
Cons: "40 minutes baking on the bus to take us to the aircraft, Lack of communication Disrespectful and bad attitude of the crew Paying £80 to put luggage in hold to be told as I didn’t report that my case was damaged when I arrived at 01:00 am (in the morning) with an onward journey of 2 hrs I could not now place a complaint! Despite having photographic evidence!! No tap water available - given ice and boiling water I am done flying with Ryanair"
Pros: "Got home."
Cons: "They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort."
Cons: "Bad communication while making us wait standing up for more than 30 minutes on the line to get on the plane."
Pros: "Overall a great flight! Uncomplicated and easy even for a family of five. We got a great deal on the flights and service was good!"
Cons: "We were late boarding and departing for both departures, yet we gained time in the air. Great job!"
Cons: "New baggage policy not so clear yet."
Pros: "I like the legroom that I seem to find out your flights. I am tall and normally feel very uncomfortable while flying but the legroom on the 3 Ryanair flights I have taken in the past few weeks was very good. Thanks Julian"
Cons: "I don't like the carry on options. I would like to be able to take a normal carry on and also a computer bag. The size of the second bag is much smaller than a computer bag. If you updated this for the express boarding people I feel you would get many more who would pay the extra money to have that option. Making another option costing more money to take a computer bag would be a poor idea as some of your actions are already seem as money grabbing. Thanks Julian"
Cons: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Pros: "We were priority so it was fine otherwise it would have been a mess."
Cons: "No tvs or beverages without paying. Otherwise everything was great"
Cons: "I paid an upgrade of my ticket and they charged me $60+ dollars for not doing online check-in. AMAZINGLY BAD."
Cons: "They charge a $100 late fee for not checking in online 2 hours before flight. We were at the airport 2 hours before flight waiting inline and was told we had to print our own boarding pass. The fees were almost more than the flight. They also charge hefty fees for baggage fees. It's in your best interests to choose another airline."
Cons: "My bag is a standard bag that fits on every 737-800 and they made me check it to collect the extra charge. Very shady."
Cons: "Trate de cambiar mi viaje para otra fecha y me cobraban muy caro encima de lo que habia pagado, trate de hablar con servicio al cliente para hacer el cambio y no podia solo me haciar ir a su website."
Cons: "Awful service from Ryanair , first time using them and definitely last time. Told to put my bag in storage underneath but I was travelling with only one bag and was in a rush. Such an inconvenience."
Cons: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
Pros: "Crew was nice"
Cons: "Super delayed, made me Miss my train connection"
Cons: "Made us shove my bag into the compartment and made a scene in front of everyone. I will never fly Ryanair again. Worst way to treat guests."
Cons: "Hidden fees all over the place, they charge you for: 1. Luggage 2. Check in at the airport (it's free online though) 3. a carry on that doesn't fit in a specific size box 4. Breathing their air"
Cons: "They made me go through a lot of runaround -- three different lines -- to get a boarding pass and I had to pay £15 for it."
Cons: "Nothing was served not even water. We were crammed in very tightly"
Pros: "Boarding and deboarding were both a little hectic. Crew was pleasant and spoke both english and Italian."
Cons: "The cabin seems cramped, and seats not comfortable. My knees were hitting the seat in front of me, and I'm only 6'. Luckily my flight was only 1.5 hours."
Pros: "The ticket price was good. Everything else is a hassle."
Cons: "Printing boarding passes before you get to the airport. Chaotic boarding; boarding from the back when seated in the front and visa-versa. Weight limits for baggage is different than all other airlines, makes it very difficult on a long multi-leg trip. Basically baggage ransom for the unsuspecting."
Pros: "I liked that I'd be off in 2hrs"
Cons: "This airline is horrible. Unless prices are significantly lower, any other European airline is significantly better"
Pros: "Cost: 35Euro!!! Confortable enough seats, nici crew. Top bad, Ryanair and similar, do not operate in USA..."
Cons: "The weather! Just kidding..."
Pros: "Price only."
Cons: "Gathering in long queues, not enough room for seating and luggage, stewardesses not really nice and many other remarks."
Pros: "Ryan air is the stuff of nightmares. I checked in online and bought my luggage online as it's more expensive at the airport. The check in never registered online although the luggage did and I was forced to pay 45 euro at the airport to CHECK IN. You go in wanting a budget flight and they take you for all your money. The flights are cramped and seats small. Which is fine if you've paid 10-30 euros (flight with luggage) but their added other costs are a disgusting attack on budget travelers!"
Pros: "Just as expected. Boarded on time arrived early."
Cons: "As usual an uncomfortable flight (no reclining seats) but you're in the air such a short period of time it hardly matters"
Pros: "The price is great. Friendly crew."
Cons: "Delayed with no explanation. Chaotic boarding. Super cramped seats."
Pros: "Friendly Staff Checking in online as 2 people and having seats sat together."
Cons: "Waiting for buses and slow passenger boarding and unloading - held up by terminal buses and being stuck in queues on steps as buses were so full Plane was very hot - even with the air conditioning jet on. Both flights were delayed - on way out in air wiaitng for landing slot, on way back waiting for a take off slot."
Cons: "The gate was not posted even when boarding was supposed to have ended. We were never given and update on the plane or what to expect. All of a sudden staff came out with signs and everyone rushed the gate. We then were let down to stand on the Tarmac along with all the jet fumes for at least 10 minutes before being allowed on the plane."
Pros: "Everything was smooth; crew and ground personnel all very pleasant and kind. Easy flight, comfortable seats for a relatively short trip."
Cons: "Obviously, having to pay for every little thing is very annoying. Also, although improved from a few years ago, it seems to cost as much, if not more, to check in luggage than to fly your person!"
Pros: "Best to prepare for them being strict, but they were generous with us and let some things slide that were a few lbs over weight limit. We appreciated it, esp travelling with kids."
Cons: "Of course we missed having a movie, but for the price , not bad at all"